NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
15 reportsClear category filter59,600 miles · Nov 14, 2014
Engine And Engine CoolingVehicle Speed Control
THE GAS PEDAL GETS STUCK WHILE DRIVING AND THE CHECK ENGINE LIGHT COMES ON. CAR WILL NOT EXCEED 5 MPH EVEN IF THE PEDAL IS PUSHED TO THE FLOOR. CAR MUST BE TURNED ON AND OFF 3 TIMES FOR THE PEDAL TO GO BACK TO NORMAL. ANOTHER INCIDENT IS THE CAR WILL STALL WHEN STOPPING AT A LIGHT OR STOP SIGN. TURNS BACK ON WITH NO PROBLEM. I H…
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THE GAS PEDAL GETS STUCK WHILE DRIVING AND THE CHECK ENGINE LIGHT COMES ON. CAR WILL NOT EXCEED 5 MPH EVEN IF THE PEDAL IS PUSHED TO THE FLOOR. CAR MUST BE TURNED ON AND OFF 3 TIMES FOR THE PEDAL TO GO BACK TO NORMAL. ANOTHER INCIDENT IS THE CAR WILL STALL WHEN STOPPING AT A LIGHT OR STOP SIGN. TURNS BACK ON WITH NO PROBLEM. I HAVE HAD ALL RECALLS PERFORMED. *TR
NHTSA ODI #10655039
123,645 miles · Mar 19, 2014
Engine And Engine Cooling
WHEN I WAS PULLING OUT OF THE PARKING LOT OF MY JOB THERE IS A SLIGHT DIP IN THE ROAD WHEN EXITING THE PARKING LOT ON TO THE STREET AND AS I WAS PULLING OUT MAKING A RIGHT TURN AND I WENT OVER THE BUMP AND MY CAR SHUT OFF AND I WAS NOT AWARE IT HAD SHUT OFF UNTIL I WAS ALMOST AT A COMPLETE STOP. THAT WAS THE VERY FIRST TIME IT H…
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WHEN I WAS PULLING OUT OF THE PARKING LOT OF MY JOB THERE IS A SLIGHT DIP IN THE ROAD WHEN EXITING THE PARKING LOT ON TO THE STREET AND AS I WAS PULLING OUT MAKING A RIGHT TURN AND I WENT OVER THE BUMP AND MY CAR SHUT OFF AND I WAS NOT AWARE IT HAD SHUT OFF UNTIL I WAS ALMOST AT A COMPLETE STOP. THAT WAS THE VERY FIRST TIME IT HAPPEN, IT SHUTS OFF ALMOST EVERY TIME I HIT A BUMP. *TR
NHTSA ODI #10573363
Mileage unknown · Jul 1, 2011
Electrical SystemEngine And Engine Cooling
JUNE 12-MY CAR RECEIVED COMPLIMENTARY MAINTENANCE. AT WHICH POINT, THE CAR WOULD NOT START. THE BODY CONTROL WAS REPLACED. AFTER MOVING OVER 1800 MILES, THE CAR WOULD NOT START. JUNE 16-HAD IT SERVICED AGAIN AND TO MY KNOWLEDGE, THE CAR HAD BEEN DAMAGED DURING SERVICING AT DEALERSHIP ( DROPPED OFF FOOT JACK AND DAMAGED RADIATOR …
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JUNE 12-MY CAR RECEIVED COMPLIMENTARY MAINTENANCE. AT WHICH POINT, THE CAR WOULD NOT START. THE BODY CONTROL WAS REPLACED. AFTER MOVING OVER 1800 MILES, THE CAR WOULD NOT START. JUNE 16-HAD IT SERVICED AGAIN AND TO MY KNOWLEDGE, THE CAR HAD BEEN DAMAGED DURING SERVICING AT DEALERSHIP ( DROPPED OFF FOOT JACK AND DAMAGED RADIATOR AND AC CONDENSER). JUNE 17-AFTER COMMUTING 80 MILES AND THE PASSING OF 9 HOURS, THE CAR WOULD NOT START AGAIN. THEN AFTER 3 HOURS, IT STARTED ( AS I WAS IN AN UNFAMILIAR LOCATION). JUNE 21-ITS 8 AM AND I AM ABOUT TO LEAVE FOR WORK, THE CAR WOULD NOT START. TOOK THE CAR TO THE DEALERSHIP AFTER IT STARTED 3 HOURS LATER, RIDING IN ANTI-THEFT MODE. LEFT THE CAR OVERNIGHT AND HAD TO GET A RENTAL. JUNE 24- PICKED UP THE CAR AND THE DEALER COULD NOT DETERMINE THE ISSUE AND ASSUMED THAT IT HAD BEEN ABSOLVED. JUNE 30- 7 AM. THE CAR WOULD NOT START AGAIN FOR 4 HOURS. TOOK THE CAR TO THE DEALERSHIP, COULD NOT DETERMINE THE ISSUE. MY CAR HAS YET TO BE FIXED AND I HAVE BEEN STRANDED IN A NUMBER OF UNFAMILIAR PLACES. SOMETHING IS VERY WRONG WITH THE IGNITION BECAUSE THE POWER OF THE CAR COMES ON, BUT THE ENGINE WILL NOT COMMUNICATE TO COME ON. *TR
NHTSA ODI #10410267
Mileage unknown · Nov 11, 2010
Engine And Engine Cooling
THE KEY STICKS IN THE IGNITION WHENEVER I TRY TO TURN THE CAR OFF. IT TAKES AWHILE BEFORE I AM ABLE TO GET IT OUT, CAUSING THE BATTERY TO DRAIN. I HAVE HAD TO REPLACE MY BATTERY ALREADY. THIS IS A MAJOR ISSUE THAT AFTER DOING SOME RESEARCH A VERY COMMON ISSUE FOR ION OWNERS. WITH IT BEING SO COMMON I DON'T UNDERSTAND WHY A RECAL…
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THE KEY STICKS IN THE IGNITION WHENEVER I TRY TO TURN THE CAR OFF. IT TAKES AWHILE BEFORE I AM ABLE TO GET IT OUT, CAUSING THE BATTERY TO DRAIN. I HAVE HAD TO REPLACE MY BATTERY ALREADY. THIS IS A MAJOR ISSUE THAT AFTER DOING SOME RESEARCH A VERY COMMON ISSUE FOR ION OWNERS. WITH IT BEING SO COMMON I DON'T UNDERSTAND WHY A RECALL HAS NOT BEEN DONE. I COULD HAVE BEEN STRANDED SOMEWHERE BECAUSE OF THIS. *TR
NHTSA ODI #10365407
30,000 miles · Mar 16, 2010
Engine And Engine CoolingSteering
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. A CHIME SOUNDED INSIDE OF THE VEHICLE. THERE WAS DIFFICULTY STEERING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. ALSO, TWO WEEKS PRIOR TO THE FAILUR…
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TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. A CHIME SOUNDED INSIDE OF THE VEHICLE. THERE WAS DIFFICULTY STEERING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. ALSO, TWO WEEKS PRIOR TO THE FAILURES THE ENGINE STALLED WITHOUT WARNING. THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
NHTSA ODI #10320122
48,500 miles · Oct 23, 2009
Electrical SystemEngine And Engine Cooling
1. EVENTS LEADING UP TO FAILURE I WAS GETTING READY TO LEAVE FOR WORK. THE TIME OF DAY WAS 9AM. THE TEMPERATURE HAD BEEN HOVERING AROUND FREEZING ALL NIGHT. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THE PREVIOUS DAY AT AROUND 9PM. I UNLOCKED MY VEHICLE USING KEYLESS ENTRY - DRIVER DOOR ONLY. I INSERTED MY KEY IN THE IGNITION,…
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1. EVENTS LEADING UP TO FAILURE I WAS GETTING READY TO LEAVE FOR WORK. THE TIME OF DAY WAS 9AM. THE TEMPERATURE HAD BEEN HOVERING AROUND FREEZING ALL NIGHT. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THE PREVIOUS DAY AT AROUND 9PM. I UNLOCKED MY VEHICLE USING KEYLESS ENTRY - DRIVER DOOR ONLY. I INSERTED MY KEY IN THE IGNITION, CLOSED THE DOOR, PUSHED THE CLUTCH TO THE FLOOR WHILE FASTENING MY SEATBELT. I THEN TURNED THE KEY TO THE START POSITION. THE ENGINE DID NOT START - THE STARTER DID NOT ENGAGE AT ALL. WHEN I RELEASED THE KEY, THE SECURITY LIGHT (AN AMBER "PADLOCK" ICON) STARTED FLASHING SLOWLY - ONCE PER SECOND. I THEN FOLLOWED THE RESTART PROCEDURE FOR THIS SITUATION ACCORDING TO THE OWNER MANUAL - SIMPLY WAIT UNTIL THE LIGHT STOPS FLASHING, TURN THE KEY TO LOCK, THEN RESTART. TEN MINUTES LATER, THE SECURITY LIGHT STOPPED FLASHING AND REMAINED ILLUMINATED. I THEN TURNED THE KEY TO LOCK, AND THEN RESTARTED ENGINE. 2. THE FAILURE, HOW OFTEN, ITS CONSEQUENCES: THE VEHICLE DID NOT START DUE TO A FAILURE OF, OR A MALFUNCTION OF, SOME COMPONENT OF THE FACTORY VEHICLE SECURITY SYSTEM. IT HAS HAPPENED A TOTAL OF THREE TIMES BETWEEN THE INCIDENT DATE AND MARCH 30, 2009. IT ONLY SEEMS TO OCCUR WHEN THE TEMPERATURE OVERNIGHT HOVERS AROUND FREEZING, OR DROPS BELOW FREEZING. THE CONSEQUENCES OF THIS FAILURE FOR ME HAVE BEEN MINIMAL, BUT I WAS VERY FORTUNATE IN EACH INSTANCE TO BE PARKED IN A SAFE PLACE, WHERE MY PROMPT EGRESS WAS NOT NECESSARY. I AM REPORTING THIS SITUATION TO THE ODI BECAUSE OF THE POTENTIAL CONSEQUENCES OF THIS FAILURE OCCURRING DURING NORMAL DRIVING - IF I STALL THE ENGINE IN HEAVY TRAFFIC AND AM NOT ABLE TO RESTART FOR TEN MINUTES UNTIL THE SECURITY LIGHT STOPS FLASHING, I WOULD BE IN A VERY DANGEROUS SITUATION, AND MY VEHICLE WOULD PRESENT A SIGNIFICANT HAZARD TO OTHER DRIVERS. 3. WHAT WAS DONE TO CORRECT: NOTHING HAS BEEN DONE TO CORRECT THIS FAILURE, AS MY DEALERSHIP HAS NO CURRENT SOLUTION. *TR
NHTSA ODI #10289496
44,325 miles · Apr 23, 2009
Engine And Engine Cooling
UNABLE TO TURN KEY IN THE OFF POSITION OF MY 2005 SATURN ION WHILE THE ENGINE WAS RUNNING. HAD TO EVENTUALLY UNHOOK THE BATTERY TO TURN OFF THE ENGINE AND HAVE THE CAR TOWED TO A SERVICE STATION WHERE THEY ENDED UP BREAKING THE KEY TO REMOVE IT FROM THE IGNITION AND THEN REPLACING THE ENTIRE IGNITION LOCK MECHANISM. *TR
NHTSA ODI #10266512
41,000 miles · Oct 28, 2008
Electrical SystemEngine And Engine Cooling
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATE…
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TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE IGNITION CONTROL MODULE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AGAIN. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 61,000.
NHTSA ODI #10246969
49,000 miles · May 4, 2008
Engine And Engine Cooling
WE HAVE HAD THIS PROBLEM NOW GOING ON THE 3RD TIME WITH OUR SATURN ION. NO CRANK NO START, LIKE YOU CUT THE POWER OFF TO THE CAR. NO GAUGES ,NO LIGHTS NO EMERGENCY SIGNALS. THERE IS A PROBLEM WITH THE CIRCUIT BOARD IN THE FUSE BOX, IT SEEMS TO BREAK CONTACT WITH IN THE AREA THAT CONTROLS THIS. THE FIRST TIME THE DEALER CHANGED T…
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WE HAVE HAD THIS PROBLEM NOW GOING ON THE 3RD TIME WITH OUR SATURN ION. NO CRANK NO START, LIKE YOU CUT THE POWER OFF TO THE CAR. NO GAUGES ,NO LIGHTS NO EMERGENCY SIGNALS. THERE IS A PROBLEM WITH THE CIRCUIT BOARD IN THE FUSE BOX, IT SEEMS TO BREAK CONTACT WITH IN THE AREA THAT CONTROLS THIS. THE FIRST TIME THE DEALER CHANGED THE PART, 2ND TIME WE HAD NO WARRANTY AND HAD TO PAY $550. NOW IT HAS DONE IT AGAIN. THE FIRST TIME MY WIFE WAS DRIVING HOME AT NIGHT WHEN IT JUST SHUT OFF AND THERE WAS NO LIGHTS OR EMERGENCY SIGNALS AND SHE WAS ON A DARK HIGHWAY. *TR
NHTSA ODI #10226579
54 miles · May 1, 2007
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING 50 MPH ON AN INCLINE THE VEHICLE LOST POWER, THE STEERING LOCKED, AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK, AND WAS ABLE TO RESTART THE VEHICLE. ON FOUR OCCASIONS THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. T…
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TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING 50 MPH ON AN INCLINE THE VEHICLE LOST POWER, THE STEERING LOCKED, AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK, AND WAS ABLE TO RESTART THE VEHICLE. ON FOUR OCCASIONS THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 54, AND THE CURRENT MILEAGE WAS 10,087. *AK UPDATED 06/08/07 *TR
NHTSA ODI #10189421
Official recalls
3Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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