DT: THE CONSUMER STATED HE WAS HAVING PROBLEMS WITH HIS 1997 SAFARI SAHARA MOTOR HOME WINDOWS ON THE DRIVER S SIDE COMPARTMENT, AND THE ENTRANCE DOOR. THERE WAS A PROBLEM WITH WINDOW IN THE BEDROOM. THESE WERE DOUBLE PANELS, AND THE GASKETS SEPARATED. ACCORDING TO AN AUTO REPAIR SHOP, THE GASKETS WERE NOT MADE WITH THE RI…
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DT: THE CONSUMER STATED HE WAS HAVING PROBLEMS WITH HIS 1997 SAFARI SAHARA MOTOR HOME WINDOWS ON THE DRIVER S SIDE COMPARTMENT, AND THE ENTRANCE DOOR. THERE WAS A PROBLEM WITH WINDOW IN THE BEDROOM. THESE WERE DOUBLE PANELS, AND THE GASKETS SEPARATED. ACCORDING TO AN AUTO REPAIR SHOP, THE GASKETS WERE NOT MADE WITH THE RIGHT MATERIALS. THERE WAS NOTHING WRONG WITH THE WINDOW ITSELF, JUST THE GASKETS. THE OWNER CONTACTED SAFARI AND GE-CE WINDOW COMPANY. THE ONLY FIX FOR THE WINDOWS WAS TO REPLACE THEM, AND THE COST WOULD BE $200.00 PER WINDOW. THE OWNER WAS GOING TO HAVE THE WINDOWS FIXED SOON BECAUSE IT WAS GETTING VERY HARD TO SEE OUT OF THEM. THIS HAS BEEN A PROBLEM FOR ABOUT 3 YEARS. THE PROBLEM WAS NOTICED WHEN THE VEHICLE WAS PARKED. THE OWNER REALIZED THAT THERE WAS A PROBLEM WHEN HE DROVE THE MOTOR HOME RECENTLY AND HAD A HARD TIME SEEING OUT OF THE WINDOWS. THE VEHICLE WAS PARKED, AND THE OWNER WAS USING THE MOTOR HOME AS HIS HOUSE. MANUFACTURER SAID THAT THERE WAS NOTHING THEY COULD DO BUT SELL HIM NEW WINDOWS. THE CONSUMER WANTED TO FILE A COMPLAINT. CONSUMER FELT THERE WAS NOTHING HE DID TO MAKE THE WINDOW FAIL AND SHOULD NOT HAVE TO PAY FOR THE REPAIRS.*AK *JB
ON CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: MONACO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR MONACO AT 1-877-466-6226.
ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Consequence & remedy
Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
1997 Safari Coach Sahara Problems, Complaints & Recalls | Skip That Year
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