THIS COMPLAINT IS IN REGARD TO A SAFARI TREK 31 MOTORHOME MANUFACTURED BY MONACO COACH CORP VIN # [XXX]. THE COACH IS ON A WORKHORSE 22 CHASSIS MANUFACTURED BY WORKHORSE CUSTOM CHASSIS LLC. THE PROBLEM IS THE STEERING AND SUSPENSION PROVIDE UNSAFE HANDLING. THE COACH "RABBIT HUNTS", BOUNDS, SWAYS, AND ROCKS FROM SIDE TO SI…
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THIS COMPLAINT IS IN REGARD TO A SAFARI TREK 31 MOTORHOME MANUFACTURED BY MONACO COACH CORP VIN # [XXX]. THE COACH IS ON A WORKHORSE 22 CHASSIS MANUFACTURED BY WORKHORSE CUSTOM CHASSIS LLC. THE PROBLEM IS THE STEERING AND SUSPENSION PROVIDE UNSAFE HANDLING. THE COACH "RABBIT HUNTS", BOUNDS, SWAYS, AND ROCKS FROM SIDE TO SIDE TO THE POINT WHERE IT IS NEARLY UNCONTROLLABLE. TO DATE I HAVE ADDED A TRUE CENTER STEERING CONTROL SYSTEM MADE BY BLUE OX. THIS HELPED THE STEERING PROBLEM, BUT DID NOT CORRECT IT OR THE OTHER UNSAFE HANDLING CHARACTERISTICS. THE DEALER WHO SOLD US THE UNIT INDICATED THAT WORKHORSE HAD A "FIX" THAT INVOLVED REPLACING THE SHOCK ABSORBERS WITH HEAVY DUTY SHOCK ABSORBERS AND ADDING A ANTI-SWAY BAR. THESE I WAS INFORMED MUST BE PAID FOR BY THE OWNER. WORKHORSE AND SAFARI DID NOT AGREE TO FIX THIS KNOWN HANDLING SAFETY PROBLEM EVEN THOUGH THEY ARE AWARE OF IT AND KNOW THE "FIX". *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ON CERTAIN CLASS A MOTOR HOMES, THE SPACER PLATE UNDER THE TRAILING ARMS HAD A TRANSVERSE WELD WHICH CREATES A HEAT RISER AND CAUSE THE TRAILING ARMS TO CRACK.
Consequence & remedy
Consequence: THIS COULD CREATE ROUGH DRIVING CONDITIONS AND DAMAGE TO REAR SUSPENSION SYSTEM. THE DRIVER COULD LOOSE CONTROL OF THE MOTORHOME AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.
Remedy: DEALERS WILL INSPECT THE REPLACE THE TRAILING ARMS FOR CRACKS AND REPLACING THE TRAILING ARMS AND U-BOLTS IN THE REAR SUSPENSION OF THE MOTORHOMES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 29, 2005. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.
ON CERTAIN MOTORHOMES, THE I-BEAM LEAF IMITATOR IN THE FRONT AXLE SUSPENSION COULD CRACK AND BREAK DUE TO AN INADEQUATE WELDING PROCESS.
Consequence & remedy
Consequence: THE I-BEAMS ON THE FRONT AXLE AND THE PANARD BRACKET ON THE REAR AXLE COULD CRACK AND BREAK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE ORIGINAL I-BEAM. ALSO, DEALERS WILL WELD THE STIFFENERS FROM THE PANARD BAR BRACKET TO THE CENTER DIFFERENTIAL OF THE REAR AXLE HOUSING. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT MONACO AT 1-877-466-6226.
CERTAIN 36', 38', AND 40' MOTOR HOMES FAIL TO COMPLY WITH REQUIREMENTS OF PART 567, "CERTIFICATION." THE REAR PSI STATES 85 OR 115 LBS. THE CORRECT REAR PSI IS 95 LBS.
Consequence & remedy
Consequence: UNDER OR OVER-INFLATED TIRES CAN CAUSE PREMATURE TIRE FAILURE AND COULD RESULT IN A SUDDEN BLOWOUT OR OTHER FAILURE RESULTING IN A LOSS OF CONTROL OF THE MOTORHOME.
Remedy: DEALERS WILL INSTALL THE CORRECT LABELS AT NO CHARGE. OWNER NOTIFICATION BEGAN JANUARY 7, 2004. OWNERS SHOULD CONTACT MONACO AT 1-877-477-6226.
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