OFFICIAL NHTSA RECALL

23V890000

Equipment Adaptive/mobility:wheelchair Lift/ramp

Reported Dec 22, 2023 · Volvo Bus Corporation

Summary

Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.

Vehicle entries in this campaign

2021 Volvo Bus 9700 2020 Volvo Bus 9700 2019 Volvo Bus 9700 2018 Volvo Bus 9700 2017 Volvo Bus 9700 2016 Volvo Bus 9700 2015 Volvo Bus 9700 2014 Volvo Bus 9700 2013 Volvo Bus 9700

This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗