OFFICIAL NHTSA RECALL
20V040000
Suspension:front
Reported Jan 23, 2020 · Rosenbauer America
Summary
Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Consequence
A loss of hydraulic steering assist can increase the risk of a crash.
Remedy
Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗