OFFICIAL NHTSA RECALL
14E045000
Electrical System:software
Reported Jul 15, 2014 · Directed, LLC
Summary
Directed, LLC (Directed) is recalling certain remote start systems and interface modules. The affected devices may experience a condition that may shut down the vehicle if the on/off button on a remote start, or phone system application is depressed while the engine is on and the vehicle brake is subsequently applied.
Consequence
An engine shut down while a vehicle is in motion increases the risk of a crash due to, among other things, a sudden loss of motive power and loss of power steering and braking capability. In addition, safety systems such as air bags are deactivated, increasing the risk of injury in the event of a crash.
Remedy
Directed will notify owners, and dealers will reflash the vehicle software, free of charge. The recall began on July 24, 2014. Owners may contact Directed at 1-888-770-7122.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗