OFFICIAL NHTSA RECALL
11V324000
Seats
Reported Jun 13, 2011 · SPRINTER ENGINEERING & COMPLIANCE SUPPOR
Summary
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 2500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. CERTAIN SEAT BENCHES HAVE BEEN MOUNTED WITH A LATCH BRACKET FOR CHILD RESTRAINTS THAT WAS NOT WELDED PROPERLY.
Consequence
IN THE EVENT OF A CRASH, THE SEAT BENCHES IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A CHILD RESTRAINT MAY NOT STAY PROPERLY SECURED, INCREASING THE RISK OF INJURY.
Remedy
DEALERS WILL INSPECT THE SEAT BENCH AND REPLACE THE BENCH AS NEEDED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗