OFFICIAL NHTSA RECALL

11E056000

Electrical System: Instrument Cluster/panel

Reported Dec 28, 2011 · PARKER HANNIFIN CANADA

Summary

PARKER HANNIFIN IS RECALLING CERTAIN INSTRUMENT PANELS, PART NUMBER 385755, DEVELOPED SPECIFICALLY FOR USE ON NEW FLYER TRANSIT BUSES. DUE TO A SOFTWARE DESIGN DEFECT, THE INSTRUMENT PANEL MAY NOT, UNDER UNIQUE AND ABNORMAL CIRCUMSTANCES, DISPLAY WARNNG MESSAGES WHICH HAVE BEEN TRANSMITTED IN AN EXTENDED BYTE FORMAT.

Consequence

WITHOUT WARNING MESSAGES, THE DRIVER MAY CONTINUE TO OPERATE THE VEHICLE UNTIL IT GOES INTO A SAFE MODE, WHICH COULD RESULT IN A REDUCTION OF POWER OR POSSIBLY A STALL. EITHER CONDITION INCREASES THE RISK OF A CRASH.

Remedy

PARKER HANNIFIN IS WORKING WITH NEW FLYER TO CONTACT THEIR OWNERS, AND NEW FLYER DEALERS WILL UPLOAD A CORRECTED SOFTWARE VERSION. PARKER HANNIFIN CAN BE CONTACTED AT 1-204-452-6776.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.

Vehicle entries in this campaign

This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗