OFFICIAL NHTSA RECALL
10E027000
Equipment
Reported Jun 25, 2010 · DIMPLEX NORTH AMERICA LTD.
Summary
DIMPLEX IS RECALLING CERTAIN PLUG-IN REMOTE CONTROL RECEIVERS INCLUDED WITH CERTAIN DIMPLEX, ELECTRAFLAME, SYMPHONY, AND OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THESE PRODUCTS WERE SOLD TO VARIOUS RECREATIONAL VEHICLE MANUFACTURERS TO BE INSTALLED AS ORIGINAL EQUIPMENT AND SOLD AS AFTERMARKET REPLACEMENT PARTS. THE PART NUMBERS FOR THE REMOTE ACCESSORIES AND REPLACEMENT PARTS ARE 6800050200RP, 6800050300RP, 6800050400RP, 68000240200RP, AND BFPI-RC. PART NUMBERS FOR THE ELECTRIC FIREPLACE KITS ARE BF6000, DF2305, DF2603, DF12309, AND NNF5500. THE PART NUMBER FOR THE ELECTRIC STOVE KIT IS DS5598RC.
Consequence
THE PLUG-IN REMOTE CONTROL RECEIVER CAN OVERHEAT, POSING A FIRE HAZARD.
Remedy
EACH VEHICLE MANUFACTURER WILL PROVIDE A REMEDY PLAN AND NOTIFICATION SCHEDULE. DIMPLEX WILL PROVIDE OWNERS OF THE AFFECTED COMPONENTS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2010. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 (8:00 - 4:30 EST, MONDAY THROUGH FRIDAY.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗