OFFICIAL NHTSA RECALL
04T002000
Tires
Reported Feb 13, 2004 · MICHELIN NORTH AMERICA, INC.
Summary
MICHELIN CROSS TERRAIN SUV TIRES, SIZE 305/50R20 120H, BUILT DURING WEEKS 50 AND 51, 2003. THESE TIRE FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 109, "NEW PNEUMATIC TIRES." THE TIRES DO NOT MEET THE STRENGTH REQUIREMENTS FOR THE EXTRA LOAD TIRE CATEGORY.
Consequence
THESE TIRES ARE MORE SUSCEPTIBLE TO FAILURE FOLLOWING IMPACT WITH ROAD HAZARDS. A VEHICLE CRASH COULD OCCUR WITHOUT WARNING SHOULD THE TIRE BE DAMAGED FROM IMPACT WITH ROAD HAZARDS, POSSIBLY RESULTING IN PERSONAL INJURIES OR EVEN DEATH.
Remedy
MICHELIN WILL NOTIFY ITS CUSTOMERS AND REPLACE THE NONCOMPLIANT TIRES FREE OF CHARGE TO THE CONSUMER. OWNER NOTIFICATION BEGAN FEBRUARY 27, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MICHELIN AT 1-800-847-3435 BETWEEN 8:30AM AND 6:00PM EASTERN STANDARD TIME.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗