OFFICIAL NHTSA RECALL
04E093000
Equipment
Reported Dec 13, 2004 · HEHR INTERNATIONAL INC.
Summary
HEHR EMERGENCY EXIT WINDOWS, MODEL NOS 1401 AND 1407, FOR USE ON CERTAIN DAILMERCHRYSLER COMMERCIAL BUSES (ORION)NC MY 2002-2004 SLF BUSES, DO NOT MEET THE EMERGENCY EXIT RELEASE REQUIREMENTS AS SPECIFIED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, BUS EMERGENCY EXITS AND WINDOW RETENSION AND RELEASE. THE WINDOWS MAY FAIL TO OPEN WHEN UNLATCHED.
Consequence
IN THE EVENT OF AN EMERGENCY, RAPID EGRESS MAY BE IMPAIRED, POSSIBLY RESULTING IN SERIOUS INJURIES OR DEATH.
Remedy
HEHR WILL NOTIFY THE CUSTOMERS OF ORION AND WILL SHIP REPAIR PARTS AND INSTALLATION INSTRUCTIONS TO THE BUS OWNERS. THE RECALL BEGAN MARCH 28, 2005. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HEHR INTERNATIONAL AT 323-663-1261.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗