OFFICIAL NHTSA RECALL
04E065000
Seats
Reported Aug 30, 2004 · GRA-MAG TRUCK INTERIOR SYSTEMS, LLC
Summary
CERTAIN GRA-MAG AIR SUSPENSION SEAT FRAMES FOR USE IN AFTERMARKET SEATS SUPPLIED FOR USE ON HEAVY DUTY TRUCKS AND MANUFACTURED BETWEEN JANUARY 2001 AND AUGUST 2004. THE PIVOT USED TO HOLD THE INBOARD SIDE OF THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME. OVER TIMER, THE PIVOT BOLTS CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.
Consequence
A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.
Remedy
GRA-MAG WILL NOTIFY ITS CUSTOMERS AND REPAIR THE SEATS FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 15, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GRA-MAG CUSTOMER SERVICE AT 614-875-8435.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗