OFFICIAL NHTSA RECALL
03V192000
Steering:linkages
Reported May 21, 2003 · INTERNATIONAL TRUCK & ENGINE CORPORATION
Summary
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER E-12021 12,000 LB., E-1202W 12,000 LB., OR E-1002W 10,000 LB. FRONT NON-DRIVE STEER AXLES, THE TAPERED BORE THAT CONNECTS THE DRAG LINK TO THE STEERING WAS MACHINED TOO LARGE. THE CLEARANCE BETWEEN A CORRECTLY SIZED DRAG LINK BALL STUD AND THE OVERSIZED TAPERED BORE IS SUFFICIENTLY GREAT ENOUGH TO ALLOW THE DRAG LINK BALL STUD TO FATIGUE AND BRAKE, OR ALLOW THE CASTLE NUT TO BACK ITSELF OFF AND CAUSE THE DRAG LINK TO DISCONNECT.
Consequence
THIS COULD RESULT IN A TOTAL LOSS OF STEERING CONTROL. THIS COULD RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE STEERING KNUCKLE ASSEMBLY AND DRAG LINK IF NECESSARY. OWNER NOTIFICATION BEGAN JUNE 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Notes
INTERNATIONAL RECALL NO. 03509.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗