OFFICIAL NHTSA RECALL
03E010000
Engine And Engine Cooling:engine
Reported Feb 11, 2003 · CUMMINS, INC.
Summary
THE ISB 4 CYLINDER CRANKSHAFT VIBRATION DAMPERS INSTALLED FOR USE ON CHASSIS MANUFACTURED BY WORKHORSE AND FREIGHTLINER CUSTOM CHASSIS. THE AFFECTED ENGINES WERE BUILT FROM OCTOBER 2000 THROUGH JULY 2001, AND HAVE AN ENGINE SERIAL NUMBER WITHIN THE RANGE OF 21436401 TO 21478129. THE CRANKSHAFT VIBRATION DAMPERS WERE DESIGNED INCORRECTLY AND CAN LEAD TO CRACKS DEVELOPING IN THE HUB, CAUSING THE PART TO BECOME LOOSE AND POSSIBLY DETACH ITSELF FROM THE ENGINE.
Consequence
AS A RESULT, PERSONS NEARBY COULD BE INJURED BY FLYING DEBRIS.
Remedy
CUMMINS WILL NOTIFY ITS CUSTOMERS AND THE CRANKSHAFT VIBRATION DAMPER WILL BE REPLACED WITH A NEW DESIGN FREE OF CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 800-343-7357.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗