OFFICIAL NHTSA RECALL
00V131003
Power Train:automatic Transmission
Reported May 30, 2000 · VOLVO TRUCKS NORTH AMERICA INC
Summary
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH EATON AUTOSHIFT GEN II TRANSMISSION ASSEMBLIES. DUE TO A SOFTWARE PROBLEM IN THE TRANSMISSION ASSEMBLIES, THE TRANSMISSION WILL SELECT THE WRONG GEAR.
Consequence
IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY OR CRASH.
Remedy
EATON IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS RECALL. DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS.
Notes
OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JUNE 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT EATON AT 1-888-880-0970 OR VOLVO TRUCKS AT 1-800-528-6586. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗