OFFICIAL NHTSA RECALL
00V131002
Power Train:automatic Transmission
Reported May 5, 2000 · WESTERN STAR TRUCKS, INC.
Summary
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH EATON AUTOSHIFT GEN II TRANSMISSION ASSEMBLIES. DUE TO A SOFTWARE PROBLEM IN THE TRANSMISSION ASSEMBLIES, THE TRANSMISSION WILL SELECT THE WRONG GEAR.
Consequence
IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY OR CRASH.
Remedy
EATON IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS RECALL. DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS.
Notes
OWNER NOTIFICATION BEGAN MAY 15, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-868-6445 OR EATON AT 1-888-880-0970. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗