OFFICIAL NHTSA RECALL
00E023000
Power Train:automatic Transmission
Reported Apr 27, 2000 · EATON CORPORATION
Summary
EQUIPMENT DESCRIPTION: AUTOSHIFT GENERATION 2 TRANSMISSIONS, SOFTWARE PART NO. 5569065, THAT CONTAIN THE SUSPECT SOFTWARE ARE IDENTIFIED WITHIN THE TRANSMISSION SERIAL NUMBER RANGE OF 31010704 - 31013619, 31012549 - 31013399, A1001330 - A1004458, A1000060 - 1004628, AND A1004536 - A1009721 MANUFACTURED FROM JUNE 1, 1999, THROUGH APRIL 21, 2000. DUE TO A PROBLEM WITH THE SOFTWARE FOR THE AUTOSHIFT TRANSMISSION ASSEMBLIES, ENGAGEMENT OF THE WRONG GEAR IS POSSIBLE.
Consequence
IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY.
Remedy
NOTIFICATION TO THE ORIGINAL EQUIPMENT MANUFACTURERS BEGAN APRIL 27, 2000, WITH INSTRUCTIONS THAT THEY CONTACT THEIR CUSTOMERS TO REPLACE THE AUTOSHIFT TRANSMISSIONS FREE OF CHARGE.
Notes
NOTIFICATION TO THE ORIGINAL EQUIPMENT MANUFACTURERS BEGAN APRIL 27, 2000, WITH INSTRUCTIONS THAT THEY CONTACT THEIR CUSTOMERS TO HAVE THE AUTOSHIFT TRANSMISSIONS REPLACED. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT EATON AT 1-888-880-0970. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).THE POTENTIALLY AFFECTED CHANGED TO REFLECT TO ACTUAL UNITS EATON REPAIRED.THE OEMS ARE REPAIRING THEIR OWN VEHICLES.
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗