2019 RAM Promaster

My van is subject to NHTSA recall 25V-720 (manufacturer recall 67C): a cooling fan module susceptible to premature bearing wear combined with inadequate fuse protection on the 400W fan circuit, which the manufacturer states may lead to a engiine fire. I rent this vehicle out on Outdoorsy, my van is used commercially as a rental and part of their terms and conditions state this vehicle cannot go out if there is a recall notice. I thought for sure lithia would have this solved by this summer. Since August 26, 2025 and also remains incomplete TODAY. Two open safety recalls have run concurrently on this vehicle for nearly a year. It is still a HUGE safety risk and I have now lost all of my summer rentals schedule due to no solves being available. I had to cancel ten confirmed bookings covering June through September 2026 totaling $11,041.20 in lost income. The Outdoosy platform independently reviewed the situation and categorized all ten cancellations as caused by the manufacturer safety recall. The manufacturer's customer care department documented the loss in writing, then stated it was unable to determine or authorize compensation and could not provide any timeline for review or schedule the fix, as no parts were available 2026-05-27 when I could not get a fix scheduled after trying for 2 weeks to find a solution. This complaint concerns the manufacturer's failure to remedy an announced fire-risk safety recall in a timely manner, causing me loss of income totally $11,041.20 and who know how many other bookings that would have continued to come in throughout the summer. The parts JUST became available, but I have yet to be called back by lithia to have my service scheduled, they don't know when the parts will arrive. I am still loosing income.

The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise. The vehicle became unsafe to operate and left me stranded at night near Lonoke. I had to wait for the brakes to cool and then drive slowly to a repair shop the next morning. A repair shop confirmed that the braking system and parking brake were damaged due to lack of proper maintenance prior to sale. The full repair estimate was $1,257.34, but the dealership paid only $1,090.00 and refused to authorize the parking brake repair, leaving the vehicle unsafe. The vehicle had been driven less than 1,500 miles and for less than 15 days when this failure occurred. Additionally, this vehicle has 2 open NHTSA safety recalls that were not repaired before the sale, which indicates the dealership delivered the vehicle without completing mandatory safety repairs. This creates a serious safety hazard and could lead to total brake failure while driving.

When it rains water runs into the engine compartment and all of my wiring is dripping water. The service manager told me that they see this problem a lot and that they don't know how to fix it. I have looked online and there are many people complaining about this. Most people think it is the cowl leaking on the bottom of the windshield. I feel like if my wiring gets wet enough that I will have a malfunction.

House AGM battery charging system Hydrogen Sulfide out gassing issue. CO alarm trips while charging from shore power connection. Xantrex XC 2000 Inverter charger is improperly located directly on top of the 330Ah AGM battery. System is located in a sealed bed base platform with limited ventilation. My 2021 Coachmen Nova is out of OEM warranty. The vehicle has not been inspected by Coachmen or dealership. I'm aware of other Owner's having similar issues with at least one catastrophic battery failure.

On steep road descent, brake warning light came on. No loss of brake function. No incident. Cycling engine off then on clears warning light. Parking brake was off, and brake fluid was completely full. No excessive brake heat or smells. This situation has occurred twice separated by a month's time. Both cases on steep descent. Warning light cause unknown.