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2018 RAM Promaster City

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
16Owner complaints

Model-year median: 10.5

2Recall campaigns

View recall details →

0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
27
201525
201619
201716
20185
20191
20205
2021
Compare all Promaster City years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
7Electrical System
3Exterior Lighting
2Power Train
2Engine And Engine Cooling
1
All reported categories
Fuel/propulsion System
1Seat Belts
1Service Brakes
1Steering
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

Seat Belts complaints

1 reports
Clear category filter
Mileage unknown · Sep 20, 2023
Seat Belts

The front passenger seat belt would not pull out to secure passengers. I took the vehicle to an independent service center to see about fixing the problem. They were unable to fix the device. I was traveling and could not get to my home dealer until I returned. I was unable to take any passengers in my vehicle for safety reasons…

Read full complaint

The front passenger seat belt would not pull out to secure passengers. I took the vehicle to an independent service center to see about fixing the problem. They were unable to fix the device. I was traveling and could not get to my home dealer until I returned. I was unable to take any passengers in my vehicle for safety reasons without a functioning seatbelt. I ordered a replacement seat belt assembly from the dealer and had to wait 4 weeks before the part came in. The dealer was able to replace the old assembly with the new one.

NHTSA ODI #11545637

Official recalls

2

18V149000 · Steering:rack And Pinion

Mar 6, 2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

Consequence & remedy

Consequence: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

18V129000 · Equipment:other:labels

Feb 22, 2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.