2015 RAM Promaster City

HAD VEHICLE SERVICED FOR A COOLING FAN RELAY AFTER VEHICLE DISPLAYED A P0481 TROUBLE CODE. DEALER SERVICED AND REPLACED FAN RELAY. VEHICLE OVERHEATED APPROXIMATELY 100 MILES LATER DUE TO A DEFECTIVE COOLING FAN. THE FAN MELTED AND SMOKED AND CAUSED THE VEHICLE'S TEMPERATURE TO RISE RAPIDLY. DEALER INFORMED ME THAT THE PART WAS ON NATIONAL BACKORDER AND THAT 3,000 VEHICLES ARE CURRENTLY WAITING TO BE SERVICED WITH THIS PARTICULAR PART DUE TO IT'S HIGH RATE OF FAILURE. ESTIMATED REPAIR TIME OF 2 MONTHS. STILL WAITING FOR PART TO GET DELIVERED. THE PRESENCE OF SMOKE UNDER THE HOOD AND UNUSUALLY HIGH DEMAND FOR REPAIR INDICATES TO ME THAT CLEARLY THIS SHOULD BE A RECALL.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE DRIVING 5 MPH, THE VEHICLE LEAKED POWER STEERING FLUID ONTO THE GROUND. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT BATTERY ACID WAS LEAKING ONTO THE TRANSMISSION COVER, WHICH CAUSED ALL THE TRANSMISSION FLUID TO LEAK OUT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

FOUR TIMES IN ONE DAY THE VEHICLE TRANSMISSION AND ENGINE WARNING LIGHTS AND ALARMS WERE ACTIVATED. IMMEDIATELY, THE VEHICLE LOSS POWER. IN ONE INSTANCE, THIS HAPPENED WHILE I WAS ENCOUNTERING VEHICLES ENTERING AND EXITING A HIGHWAY RAMP. THE IMMEDIATE SLOWING ALMOST CAUSED A COLLISION AS VEHICLES ACCELERATING OFF THE ENTRY RAMP AND MERGING INTO MY LANE SUDDENLY HAD TO SLOW OR TAKE ACTION TO AVOID REAR ENDING ME. THIS OCCURRED TWO MORE TIMES BEFORE I COULD GET THE VEHICLE TO THE SERVICE DEPARTMENT. A SIMILAR INCIDENT HAPPENED WHEN I FIRST PURCHASED THE VEHICLE AND WAS ADVISED IT WAS A PROGRAMMING ISSUE. I HAD RECEIVED A RECALL NOTICE, BUT IT ADVISED THE PARTS WERE NOT AVAILABLE. IT ADVISED I WOULD BE NOTIFIED WHEN THE PARTS ARE AVAILABLE. THE RECALL DID NOT ADVISE I SHOULD NOT DRIVE THE VEHICLE. I DID DELIVER THE VEHICLE TO THE SERVICING DEALERSHIP ADVISING I WOULD NOT DRIVE THE VEHICLE UNTIL IT HAS BEEN REPAIRED. I WAS ADVISED BY THE SERVICE DEPARTMENT THAT THE PART HAD BEEN ORDERED. THEY ADVISED THEY THOUGHT THE PART WAS AVAILABLE BUT COULD NOT CONFIRM IT. I HAVE BEEN WITHOUT THE VEHICLE FOR OVER TWO DAYS AND HAVE NOT RECEIVED ANY INFORMATION AS TO WHEN THE VEHICLE WILL BE REPAIRED. WITH THE LOSS OF POWER, THE VEHICLE SEEMED TO GO INTO NEUTRAL TWO TIMES. THE OTHER TWO TIMES IT SEEMED TO LOCK INTO HIGH GEAR AND ONCE YOU HAD TO SLOW OR STOP IT COULD NOT ACCELERATE. I MANAGED TO GET OFF HIGHWAY TWICE AND RESTART THE VEHICLE BUT THE OTHER TWO TIMES I HAD TO RESTART THE VEHICLE IN TRAFFIC. IT WOULD WORK PROPERLY FOR A FEW MINUTES AFTER RESTARTING BUT THE ENGINE LIGHT WOULD STAY ON.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS NOTIFIED BY THE POLICE THAT IT INDEPENDENTLY ROLLED FORWARD WHILE SHIFTED IN PARK. DUE TO THE FAILURE, THE VEHICLE STRUCK A POLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A CHRYSLER TECHNICIAN WHO STATED THAT THERE WAS NO EVIDENCE OF A MALFUNCTION. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 16E039000(ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.