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2019 RAM 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 RAM 2500 do not stand out strongly from the model-year median of 134.5.

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When problems were reported

Mileage at the reported incident

78 reports with mileage · 115 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports9 fire reports4 injury reports

Steering complaints

11 reports
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Mileage unknown · Nov 2, 2025
SteeringVehicle Speed Control

We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong …

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We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipping to the left. after that, I received a waning on my dash that said " electronic stability control". So I took it to the closest RAM dealership, in Lawton Oklahoma, and they stated "needs a steering Gearbox replacement" and it would take two weeks to get the part, and then fix it. They told me it would be safe to drive. When I got to Las Vegas, at that point it was at the seven O'clock position. We took it to Chapman RAM dealership and they told me it was a loose jam nut and it had stripped the drag link. During the diagnosis they broke they clockspring on the air bag. They quoted that to fix the vehicle it would cost over three thousand dollars! They said it would not be covered on my mopar extended warranty. So I began researching it and found the recall- V06/NHTSA 19V-021 drag link for 2017-2018 (DJ) RAM 2500 pickup. My RAM was built in June of 2019. How can this still be a problem 6 months later after the recall ended? My safety and the safety of others could have been compromised if the drag link would have completely pulled out. I could have lost control of the vehicle and it could have caused a serious crash ending in injury or death to myself, and others.

NHTSA ODI #11697052

50,000 miles · Jun 3, 2025
SteeringStructure

The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that…

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The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver’s side of the steering gearbox. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a hairline fracture on the subframe due to rust. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.

NHTSA ODI #11664591

Mileage unknown · Mar 27, 2025
SteeringSuspension

vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower …

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vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted to factory specs. rear suspension triple checked and no problems found. web searches display numerous postings of same complaints of dangerous steering problems.

NHTSA ODI #11651011

Mileage unknown · Nov 20, 2024
Electrical SystemService BrakesSteering

While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from unde…

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While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.

NHTSA ODI #11626533

Mileage unknown · Mar 20, 2024
Steering

I just bought this truck used, remotely, sight unseen. Dealership that sold me this didnt mention this or any other issues with the truck!! When cornering, sharp or gradual at any speed, the wheel jerks back and forth, or jerks. Very unsafe feeling. And could easily cause truck entering opposite lane. Took this to the dealer …

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I just bought this truck used, remotely, sight unseen. Dealership that sold me this didnt mention this or any other issues with the truck!! When cornering, sharp or gradual at any speed, the wheel jerks back and forth, or jerks. Very unsafe feeling. And could easily cause truck entering opposite lane. Took this to the dealer locally and they confirmed that have heard of this issue before, said a new steering box will likely correct problem. This was also confirmed by my diesel mechanic.

NHTSA ODI #11578398

9,000 miles · May 5, 2022
Air BagsService BrakesSteeringCrash

The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inopera…

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The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

NHTSA ODI #11463462

Mileage unknown · Nov 16, 2021
Steering

Drag link assembly seperation

NHTSA ODI #11440709

1,600 miles · Oct 13, 2020
Service BrakesSteeringSuspension

POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!

NHTSA ODI #11364087

Mileage unknown · Aug 6, 2020
Steering

I RECEIVED A "IMPORTANT SAFETY RECALL" (DRAG LINK) NOTICE (W49/NHTSA 20E-043) IN THE MAIL. I SCHEDULED FOR REPAIR 8/6/20. PER THE DEALERSHIP THERE ARE NO RECALLS ON THIS VEHICLE. NOW I'M A LITTLE CONCERNED ABOUT WHAT TO DO. I HAVE A 2018 RAM 3500 THAT HAD THIS SAME RECALL AND WAS REPAIRED BY WELDING A NUT ON THE DRAG LINK. I'M…

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I RECEIVED A "IMPORTANT SAFETY RECALL" (DRAG LINK) NOTICE (W49/NHTSA 20E-043) IN THE MAIL. I SCHEDULED FOR REPAIR 8/6/20. PER THE DEALERSHIP THERE ARE NO RECALLS ON THIS VEHICLE. NOW I'M A LITTLE CONCERNED ABOUT WHAT TO DO. I HAVE A 2018 RAM 3500 THAT HAD THIS SAME RECALL AND WAS REPAIRED BY WELDING A NUT ON THE DRAG LINK. I'M NOTIFYING MY INSURANCE UNDERWRITER JUST IN CASE AN ACCIDENT RELATED TO THIS OCCURS. WHAT AM I TO DO NOW ???, I'M NOT FEELING VERY SAFE FOR ME AND MY FAMILY AT THIS POINT. CAN I ASK RAM FOR A REFUND AND TO TAKE THIS TRUCK BACK OR AM I TO BE UNDER THE MENTAL STRESS OF WHEN IS THIS GOING TO CAUSE ME TO HAVE A WRECK AND MAYBE LOOSE MEMBERS OF MY FAMILY AND OR MY LIFE AND GOD FORBID SOME OTHER PERSONS LIFE. WHAT AM I TO DO ???. HELP ME PLEASE. THANK YOU

NHTSA ODI #11343793

415 miles · Feb 16, 2020
Steering

EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE S…

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EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE STEERING RETURNED TO NORMAL OPERATION AFTER THE VEHICLE CONTINUED STRAIGHT.

NHTSA ODI #11309551

Official recalls

12

25V824000 · Air Bags:side/window:curtain:inflator

Dec 1, 2025

Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence & remedy

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.

25V010000 · Air Bags:side/window:curtain:inflator

Jan 16, 2025

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence & remedy

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

22V904000 · Structure:body:tailgate:hinge And Attachments

Dec 8, 2022

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence & remedy

Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

22V140000 · Electronic Stability Control (esc); Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Mar 10, 2022

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence & remedy

Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Additional source detail variants (2)

Electronic Stability Control (esc)

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

22V035000 · Visibility:windshield Wiper/washer:linkages

Jan 27, 2022

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Consequence & remedy

Consequence: Reduced visibility increases the risk of a crash.

Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

21V880000 · Fuel System, Diesel:delivery:fuel Pump

Nov 12, 2021

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

20V580000 · Seat Belts; Seat Belts:front:retractor

Sep 24, 2020

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence & remedy

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Additional source detail variants (2)

Seat Belts:front:retractor

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Seat Belts

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

20V191000 · Back Over Prevention: Sensing System: Camera

Sep 10, 2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence & remedy

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

20V207000 · Structure

Apr 9, 2020

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence & remedy

Consequence: A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

20V043000 · Power Train:automatic Transmission

Jan 24, 2020

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence & remedy

Consequence: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

19V635000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Aug 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

Consequence & remedy

Consequence: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.

Remedy: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.

19V498000 · Fuel System, Diesel

Jun 27, 2019

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA23001 · High Pressure Fuel Pump Failure

Opened Mar 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Fuel System, Diesel:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

PE21021 · High Pressure Fuel Pump Failure

Opened Oct 14, 2021 · Closed Apr 14, 2023

Status: closed (inferred from source dates) · Fuel System, Diesel:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558