2011 Porsche Panamera

I am reporting an issue with the AH08 recall (NHTSA Campaign 17V368) for my 2011 Porsche Panamera 4S. I experienced the failure on December 27, 2024, while driving on the highway. I scheduled repair at Porsche Greensboro (Foreign Cars Italia) for Dec 31, 2024, but they kept my vehicle for 33 days without completing any recall work. They then advised me to contact another dealer. I arranged to have the vehicle towed to Porsche Southpoint in Durham, NC, for a February 3, 2025 appointment. As of June 2025, none of the recall repairs have been performed, and the dealer is requesting $12,000 to disassemble the engine for damage stemming from the AH08 issue—work that should be covered under the recall. I have not received any response from the dealership despite repeated requests. I am requesting NHTSA’s assistance in enforcing compliance with the recall requirement and investigating this prolonged failure to perform mandatory safety repairs.

On [XXX], I experienced the failure associated with the AH08 recall while driving on the highway. I promptly scheduled an appointment at Porsche Greensboro (Foreign Cars Italia) for December 31, 2024, at 8:00 AM (Confirmation Code: [XXX]) to address recalls AH08, AKA7, AKB1, and ANB4. Despite keeping my vehicle for 30 days, Porsche Greensboro did not complete any of the recall services and ultimately informed me that they could not perform the work in a timely manner, advising me to contact another dealership. Following this, I scheduled an appointment at Porsche Southpoint for February 3, 2025, at 9:20 AM (Confirmation Code: [XXX]), and Porsche Greensboro arranged to have the vehicle towed there. However, as of today, Porsche Southpoint has not completed the recall repairs and is requesting $12,000 (50% upfront) for engine disassembly related to failures stemming from the AH08 recall. This is deeply concerning, as recall repairs should be addressed promptly and at no cost to the vehicle owner. To date, my vehicle has been out of service for nearly six months with no resolution. I respectfully request your immediate assistance to ensure that the recall repairs are completed without further delay or financial burden to me, in accordance with NHTSA and Porsche’s recall obligations. I have included correspondence with both Porsche Greensboro and Porsche Southpoint for your review. I appreciate your attention to this matter and look forward to a prompt and satisfactory resolution. I can be reached at [XXX] or [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Due to a problem with my car engine, the car would not accelerate and would move slowly despite pressing on the pedal. The car screen indicated that it was PCM problem (the gas would not come up) and it was a reduced engine problem. The car not accelerating despite pressing the pedal can pose serious safety problems. I have not taken the car to a dealer to repair yet.

Coolant warning light on - seeing leak Coolant warning light for coolant level comes on. Seeing a leak at a hose. Leaking at coolant bypass hose under intake. Coolant pipes in thermostat housing are coming loose at the epoxy joint. Chassis system failure, The car will stop abruptly on roads. And if here's that these problems that are reoccurring have been recalls before, That have not been addressed

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE, THE PSAM, THE SPORT AND COMFORT MODE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE SPORT AND COMFORT MODE NOT ACTIVATED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PORSCHE SOUTH SHORE (185 W SUNRISE HWY, FREEPORT, NY 11520) AND WAS DIAGNOSED THAT THE CAMSHAFT ACTUATOR WAS FAULTY AND THAT METAL SHAVINGS WERE FOUND IN THE ENGINE, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE FOR A FEW MINUTES, THE CONTACT ATTEMPTED TO PLACE THEIR VEHICLE IN DRIVE AND ACCELERATED FORWARD BUT THE VEHICLE SUDDENLY SHOOK AND POWERED OFF. THE CONTACT HAD A MOBILE MECHANIC DIAGNOSE THE VEHICLE. THE MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED AND THE DIAGNOSING CODES WERE RESET, HOWEVER, THE ISSUE PERSISTED. THE MECHANIC THEN STATED THE FUEL PUMP BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT APPROXIMATELY 2 MONTHS AFTER THE REPAIR, THE FAILURE REOCCURRED WHILE DRIVING APPROXIMATELY 70 MPH. THE CONTACT STATED THAT DURING THE TIME IN BETWEEN FAILURES THEY HAVE CONSISTENTLY SMELT A FUEL ODOR EMITTING FROM THE VEHICLE. THE CONTACT HAD TO HAVE THE VEHICLE TOWED TO THE MECHANIC, WHO RESET THE CODES. THE VEHICLE LOST POWER AGAIN AND HAD NOT RECEIVED ANY ADDITIONAL REPAIRS SINCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT STATED THAT THE VEHICLE MADE ABNORMAL NOISES. THE VEHICLE WAS TAKEN TO PORSCHE OF ARLINGTON (3100 JEFFERSON DAVIS HWY, ARLINGTON, VA 22202) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A REPLACEMENT CAMSHAFT AND WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE DEALER (PORSCHE OF DESTIN, 808 AIRPORT RD, DESTIN, FL 32541) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE OF NASHVILLE, 1580 MALLORY LN, BRENTWOOD, TN 37027) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CAM INDICATOR ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER (WALTERS PORSCHE 8423 INDIANA AVENUE, RIVERSIDE, CA 92504) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN TOOL WAS UNABLE TO CONFIRM IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,800.