2019 Porsche Macan

I want to report a series of premature material and component failures on my 2019 Porsche Macan (under the VIN given in this claim). In September 2025, our vehicle suffered a complete internal LED headlight blowout. When I explicitly asked my service advisor if this was a known manufacturer defect, I was told that this failure "occurs frequently" and that my only option was to pay full price for an entire replacement assembly. Charging a customer full price for a sealed, lifetime component while simultaneously acknowledging that it fails regularly is unacceptable. A premium safety component should not suffer total internal failure at this mileage under normal use. Furthermore, this vehicle previously underwent a full sunroof replacement in May 2023 at our Porsche dealer Marin that was paid by our insurance, not Porsche, when a class action lawsuit was actually ongoing and nobody told us denying manufacturing defect. Nobody mentioned the official Porsche Sunroof Settlement. At that time as well, our service team failed to inspect or warn us about the adjacent panoramic sunshade mechanism in the headliner attached in sandwich in the headliner design and linked to its electrical wiring. The sunshade tracking has now failed and collapsed without any force applied—a direct result of the structural warping and moisture issues associated with the original sunroof defect. And it is regularly collapsing while we are driving causing serious danger. Separately buttons of the airbag sensor under the central mirror, AC vents and windows are breaking without excessive force. All these defects have been corrected in the new Macan models rooftop, headlights, sunshade and windows and ac vents buttons revealing clear design flaws.

The contact owns a 2019 Porsche MACAN. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal loud sound. In addition, the contact stated none of the safety features functioned as intended. The vehicle was taken to the dealer where it was diagnosed with a failed power control module. The contact was informed that the power control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Vehicle keeps entering limp mode when driving. Complete loss of power car cannot move and is left stranded. Vehicle has been at the dealership diagnosed and repaired over 4 times but the problem still remains. Dealer states there is no rat or electrical damage, battery was replaced and software updated but the car keeps losing all power and needs tows constantly.