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2020 Porsche Cayenne

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Porsche Cayenne do not stand out strongly from the model-year median of 21.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 24 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Power Train complaints

4 reports
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Mileage unknown · Nov 21, 2024
Power Train

Everytime when vehicle coming to a stop car lurches forward few feets. It just happens when car downshifts from second to first gear transmission pushes you forward few feets, You just need to be very carefull because it can push you into another vehicle or pedastrian. Porsche is aware of it and have a software update in Europe …

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Everytime when vehicle coming to a stop car lurches forward few feets. It just happens when car downshifts from second to first gear transmission pushes you forward few feets, You just need to be very carefull because it can push you into another vehicle or pedastrian. Porsche is aware of it and have a software update in Europe only but not in USA

NHTSA ODI #11626672

Mileage unknown · Oct 22, 2024
EnginePower TrainService Brakes

The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.

NHTSA ODI #11621314

Mileage unknown · Jan 6, 2023
Power TrainService BrakesUnknown Or Other

When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because it’s difficult to gage when the car will come to a compl…

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When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because it’s difficult to gage when the car will come to a complete stop. I have to make accommodation for the car lunging forward which is unpredictable because sometimes it’s a subtle surge forward and other times I have no control or idea how far forward the car is going to move. This makes this is especially dangerous when cars are quickly changing lanes in front of me in stop and go traffic during rush hour. Emergency braking DOES not help this! I have experience this. The collision warning Went off in the car and emergency braking was engaged just at the Knick of time! Adverse weather conditions could have easily made that a very bad accident. I should be able to Do normal every day driving And stopping, for example stopping to a red light, or stop and go traffic without having to activate emergency functions in my car and putting myself at unnecessary risk because of a “glitch” with Porsche. This normal every day driving. I returned my car to the dealership who told me it’s normal performance for this car along with. I along with many other owners have researched this and found out that software upgrades have been done to correct this problem which are not available yet in the United States. This issue needs to be resolved immediately to prevent potential accidents.

NHTSA ODI #11500459

11,500 miles · Apr 29, 2021
Power TrainService BrakesVehicle Speed Control

MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THAN INTENDED BY NORMAL BREAKING.…

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MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THAN INTENDED BY NORMAL BREAKING. EVEN WHEN DRIVING AND BREAKING EXPLICITLY TO COMPENSATE FOR THIS TRANSMISSION / BREAKING DEFECT, THE LURGING ISSUE CANNOT BE AVOIDED. THE ONLY WAY TO AVOID THIS ISSUE IS TO (A) BREAK HARD FROM 3RD TO 1ST GEAR (SO FROM A FAIRLY HIGH SPEED DOWN TO 0, WHICH LENDS ADDITIONAL BREAKING SAFETY RISKS IN NON-IDEAL WEATHER CONDITIONS SUCH AS BREAKING DOWNHILL OR ON WET / ICY ROADS), OR (B) TO NOT DRIVE THE CAR IN ONE OF THE TWO DRIVING MODES OFFERED. THE MANUFACTURER'S SERVICE DEPARTMENT CLAIMS THERE IS NO ISSUE, BUT SOME QUICK GOOGLE SEARCHES SHOW THIS ISSUE IS EXPERIENCED WIDELY AND WELL DOCUMENTED, AND A SOFTWARE FIX HAS BEEN ROLLED OUT OVERSEAS THAT ISN'T AVAILABLE IN NORTH AMERICA

NHTSA ODI #11414419

Official recalls

4

25V896000 · Back Over Prevention: Sensing System: Camera

Dec 19, 2025

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

21V318000 · Air Bags:sensor:occupant Classification:front Passenger; Seats

May 5, 2021

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Consequence & remedy

Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Additional source detail variants (2)

Air Bags:sensor:occupant Classification:front Passenger

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Seats

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

20V271000 · Power Train:automatic Transmission:cooling Unit And Lines

May 13, 2020

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).

Consequence & remedy

Consequence: If transmission fluid leaks while driving, the road surface may be made slippery, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.

19V735000 · Electrical System: Instrument Cluster/panel; Service Brakes

Oct 16, 2019

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Consequence & remedy

Consequence: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.

Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Additional source detail variants (2)

Service Brakes

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Consequence: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.

Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Electrical System: Instrument Cluster/panel

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Consequence: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.

Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.