Catastrophic failure of Bosch CP4 high-pressure fuel pump in my 2014 Porsche Diesel Cayenne. Resulted in metal shavings/shrapnel throughout entire fuel system. Car abruptly stalled while pulling out of parking lot and was unable to restart. Had vehicle towed to nearest Porsche dealer for repairs. Quote for parts only (without la…
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Catastrophic failure of Bosch CP4 high-pressure fuel pump in my 2014 Porsche Diesel Cayenne. Resulted in metal shavings/shrapnel throughout entire fuel system. Car abruptly stalled while pulling out of parking lot and was unable to restart. Had vehicle towed to nearest Porsche dealer for repairs. Quote for parts only (without labor) to repair vehicle is $29,440.47. With labor is in excess of $40,000. Car has been determined to be a total loss. My 2014 Porsche Diesel Cayenne has always been maintained at suggested intervals and all service work for the life of the car was performed by Porsche. It has been a wonderful, reliable and fun vehicle to drive prior to this horrible event. No warnings of fuel pump failure came up on vehicle warning and message system.
NHTSA ODI #11589558
91,000 miles · Mar 5, 2020
Fuel/propulsion System
TRANSFER CASE FAILURE AT 91,000 MI. ERRATIC ACCELERATION AND CLUNKING AND JERKING OF VEHICLE WHILE IN MOTION.
NHTSA ODI #11316260
39,563 miles · Feb 1, 2019
Electrical SystemFuel/propulsion System
WHILE DRIVING ON THE CITY STREET FOR ABOUT 10 MINUTES WHEN A MESSAGE "FAULT-FUEL GAUGE" POPPED UP ON MY INSTRUMENT CLUSTER. TRIED TO FILL THE TANK AT THE GAS STATION BUT THEN THE TANK WAS FULL HOWEVER THE FUEL GAUGE INCORRECTLY INDICATING THE TANK IS ONLY 1/2 FULL.MESSAGE WOULD INTERMITTENTLY COME ON WHILE DRIVING. THIS VEHICLE …
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WHILE DRIVING ON THE CITY STREET FOR ABOUT 10 MINUTES WHEN A MESSAGE "FAULT-FUEL GAUGE" POPPED UP ON MY INSTRUMENT CLUSTER. TRIED TO FILL THE TANK AT THE GAS STATION BUT THEN THE TANK WAS FULL HOWEVER THE FUEL GAUGE INCORRECTLY INDICATING THE TANK IS ONLY 1/2 FULL.MESSAGE WOULD INTERMITTENTLY COME ON WHILE DRIVING. THIS VEHICLE WAS MANUFACTURED IN JUNE 2014 NOT RECALLED NOR CORRECTED BY PORSCHE MANUFACTURER IN THEIR RECALL OF 2014 MODEL. CAR MILEAGE IS ONLY 39,563 AND THIS CARS VIN WAS NOT INCLUDED ON PORSCHE RECALLS. THIS PARTICULAR FAULT IS EXACTLY THE SAME FAULT AS ALL THE 2014 CAYENNE PORSCHE HAS PREVIOUSLY RECALLED.CARFAX REPORT ON THIS MODEL/VIN STATES NO RECALL. IT WOULD BE DANGEROUS TO TAKE THIS VEHICLE FOR A LONG DRIVE DUE TO INACCURACY IN FUEL GAUGE READING AS VEHICLE CAN DANGEROUSLY RUN OUT OF FUEL AND STALLING AND INCREASING RISK OF ACCIDENT.
NHTSA ODI #11173586
26,000 miles · Nov 1, 2018
Fuel/propulsion System
FUEL GUAGE ERROR EVEN WHEN TANK IS MORE THAN HALF FULL, FUEL GAUGE ERROR POPS UP INTERMITTENTLY WHILE DRIVING.
NHTSA ODI #11144814
14,000 miles · Jun 11, 2018
EngineFuel/propulsion SystemUnknown Or Other
PORSCHE DIESEL EMISSION COMPLIANT FIX: - PORSCHE WAS REQUIRED TO APPLY EMISSION FIX TO 2014 CAYENNE DIESEL - DIESEL EMISSION SETTLEMENT REQUIREMENT IS THE EMISSION FIX "..WILL NOT RESULT IN ANY NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS.." - IN JAN 2018, EMISSION FIX WAS APPLIED TO 2014 CAYENNE DIESEL - RIGHT AFTER F…
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PORSCHE DIESEL EMISSION COMPLIANT FIX: - PORSCHE WAS REQUIRED TO APPLY EMISSION FIX TO 2014 CAYENNE DIESEL - DIESEL EMISSION SETTLEMENT REQUIREMENT IS THE EMISSION FIX "..WILL NOT RESULT IN ANY NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS.." - IN JAN 2018, EMISSION FIX WAS APPLIED TO 2014 CAYENNE DIESEL - RIGHT AFTER FIX, THE CAR SHOWED 2-3 SEC LAG FROM THE STOP. AT STOP, WHEN GAS PEDAL IS PRESSED, THE CAR DOES NOT ACCELERATE FOR 2-3 SEC, THEN IT "JUMPS" - IN MAY, CAR WAS TAKEN TO PORSCHE DEALERSHIP. DEALER STATED THAT THIS LAG IS NORMAL AFTER FIX, EVEN THOUGH THERE WAS NO SUCH LAG BEFORE FIX - PORSCHE DEALERSHIP INSTALLED LATEST SOFTWARE ON THE CAR IN MAY. AFTER THAT, LAG DECREASED FROM 2-3SEC TO 2 SEC. BUT THE CAR STILL HAS ABNORMAL LAG - IT FEELS UNSAFE TO DRIVE THE CAR, WHEN MERGING TO ROUNDABOUTS, WHEN MERGING FROM THE STOP - A COMPLAINT WAS FILED WITH PORSCHE CARS OF AMERICA. REQUIREMENT OF NO "... NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS" WAS DISCUSSED. PORSCHE SAID THAT THE PERFORMANCE IS "AS DESIGNED" - CLEARLY, WHEN CAR WAS PURCHASED IN 2014, THERE WAS NO LAG. THAT'S WHEN THE CAR PERFORMED AS DESIGNED. - EMISSION FIX NOTICEABLY CHANGED CAR DRIVING CHARACTERISTICS, IT MADE THE CAR FEEL UNSAFE. PRESSING GAS PEDAL FROM STOP DOES NOT RESULT IN SMOOTH POWER DELIVERY, IT IS NOT CLEAR IF THE CAR WILL DRIVE OR NOT FOR 2 SEC
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence & remedy
Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
Consequence & remedy
Consequence: The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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