NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
49 reports100 miles · Apr 28, 2014
EnginePower Train
TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN MAKING TURNS OR WHEN DECELERATING. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHERE SHE WAS ADVISED THAT THEY COULD NOT DIAGNOSIS THE FAILURE WITHOUT IT OCCURRING IN THEIR PRESENCE. THE VEHICLE W…
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TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN MAKING TURNS OR WHEN DECELERATING. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHERE SHE WAS ADVISED THAT THEY COULD NOT DIAGNOSIS THE FAILURE WITHOUT IT OCCURRING IN THEIR PRESENCE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FIVE ADDITIONAL TIMES BUT TO NO AVAIL. THE DEALER WAS FINALLY ABLE TO DIAGNOSE A TRANSMISSION FAILURE AFTER SIX PREVIOUS FAILED DIAGNOSTICS. THE TRANSMISSION WAS REPLACED. THE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. UPDATED 07/03/14 MA
NHTSA ODI #10585316
115,230 miles · Mar 9, 2014
EngineService BrakesSteering
THE ENGINE JUST TURNED OFF WHILE STARTING TO TURN A CORNER. LOST POWER STEERING AND POWER BREAKS, BUT THE CAR JUST ROLLED ON. PUT CAR IN NEUTRAL AND TURNED KEY IT STARTED AND THEN DROVE NORMALLY. THIS HAS NOW HAPPENED 4 TIMES. THE PREVIOUS OWNER, WHEN CONTACTED, SAID, JUST RESTART THE CAR! DOES THIS RELATE TO GM IGNITION SWITC…
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THE ENGINE JUST TURNED OFF WHILE STARTING TO TURN A CORNER. LOST POWER STEERING AND POWER BREAKS, BUT THE CAR JUST ROLLED ON. PUT CAR IN NEUTRAL AND TURNED KEY IT STARTED AND THEN DROVE NORMALLY. THIS HAS NOW HAPPENED 4 TIMES. THE PREVIOUS OWNER, WHEN CONTACTED, SAID, JUST RESTART THE CAR! DOES THIS RELATE TO GM IGNITION SWITCH RECALL? *TR
NHTSA ODI #10568022
126,000 miles · Oct 1, 2013
Vehicle Speed Control
WHILE DRIVING AT REDUCED SPEED THROUGH URBAN AREAS, THE VEHICLE WILL INCREASE RPMS AS IF THE ACCELERATOR IS BEING DEPRESSED, EVEN THOUGH THE VEHICLE IS BEING DRIVEN AT A CONSTANT SPEED WITH NO PRESSURE BEING APPLIED TO THE ACCELERATOR. IT IS UNSETTLING, BECAUSE YOU HAVE TO DEPRESS THE BRAKE PEDAL TO INSURE THAT YOU DO NOT RUN IN…
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WHILE DRIVING AT REDUCED SPEED THROUGH URBAN AREAS, THE VEHICLE WILL INCREASE RPMS AS IF THE ACCELERATOR IS BEING DEPRESSED, EVEN THOUGH THE VEHICLE IS BEING DRIVEN AT A CONSTANT SPEED WITH NO PRESSURE BEING APPLIED TO THE ACCELERATOR. IT IS UNSETTLING, BECAUSE YOU HAVE TO DEPRESS THE BRAKE PEDAL TO INSURE THAT YOU DO NOT RUN INTO ANOTHER VEHICLE IN FRONT OF YOU. THE CRUISE CONTROL IS TURNED OFF WHEN THIS OCCURS. IF THE VEHICLE IS SHUT DOWN AND RESTARTED, THE RPMS RETURN TO NORMAL. IF YOU CONTINUE DRIVING WHEN THIS SITUATION OCCURS, THE ENGINE RETURNS TO NORMAL ONCE YOU ARE ABLE TO INCREASE YOUR SPEED IN LESS CONGESTED AREAS. WE PURCHASED THE VEHICLE USED RECENTLY, AND WE HAVE NO KNOWLEDGE OF ANY MAINTENANCE ISSUES. THE RECALLS THAT WE VIEWED ON YOUR WEBSITE DID NOT REFER TO THIS PARTICULAR ISSUE. ANY INSIGHT THAT YOU CAN OFFER WILL BE GREATLY APPRECIATED. *TR
NHTSA ODI #10546347
234,000 miles · Jul 10, 2012
Power TrainStructure
TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE SLIDING DOORS COULD NOT BE OPENED ELECTRONICALLY, ONLY MANUALLY. IN ADDITION, THE GEAR SHIFTER FAILED AND COULD ONLY BE SHIFTED INTO DRIVE OR REVERSE WITH FORCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT …
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TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE SLIDING DOORS COULD NOT BE OPENED ELECTRONICALLY, ONLY MANUALLY. IN ADDITION, THE GEAR SHIFTER FAILED AND COULD ONLY BE SHIFTED INTO DRIVE OR REVERSE WITH FORCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 234,000 AND THE CURRENT MILEAGE WAS 239,000.
NHTSA ODI #10465118
Mileage unknown · Jun 22, 2010
TiresCrash
1998 PONTIAC MONTANA,LEFT FRONT TIRE BLEW OUT. THE CONSUMER LOST CONTROL OF THE VEHICLE AND STRUCK THE MEDIAN BARRIER *BF OHIO TRAFFIC REPORT # 10-0246-90. *JB
NHTSA ODI #10340075
10,000 miles · Mar 11, 2009
Steering
I HAVE A 1998 PONTIAC TRANSPORT-MONTANA! THE DEALER INDICATES IT IS NOT INCLUDED IN THE RECALL OF THE 02V28600. I AM HAVING THE SAME PROBLEMS WITH THE STEERING AS INDICATED IN THE RECALL. IT IS NOW TO THE POINT I AM GOING TO HAVE TO REPAIR OR REPLACE THE PROBLEM PART AND IT IS OBVIOUS GM KNEW AND SHOULD REMEDY THE PROBLEM. A…
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I HAVE A 1998 PONTIAC TRANSPORT-MONTANA! THE DEALER INDICATES IT IS NOT INCLUDED IN THE RECALL OF THE 02V28600. I AM HAVING THE SAME PROBLEMS WITH THE STEERING AS INDICATED IN THE RECALL. IT IS NOW TO THE POINT I AM GOING TO HAVE TO REPAIR OR REPLACE THE PROBLEM PART AND IT IS OBVIOUS GM KNEW AND SHOULD REMEDY THE PROBLEM. ACCORDING TO THE DEALER MINE IS TOO NEW FOR THE RECALL EVEN THOUGH THEY KNOW THE PROBLEM AND HAVE FIXED IN VEHICLES THAT WERE BUILT ONLY MONTHS BEFORE. EA02033 FIXES THE VEHICLES UP TO OCTOBER 31 1997. MINE IS A 1998 WITH IDENTICAL PROBLEMS SEEING AS IT IS A TRANSPORT WITH MONTANA TRIM. I THINK THEY SHOULD FIX THIS BEFORE IT FAILS AND SOMETHING HAPPENS TO MY WIFE AND KIDS. I SPOKE WITH PONTIAC AFTER TALKING TO THE DEALER AND NEEDS LESS TO SAY I GOT NO PLACE. I KNOW TIMES ARE TOUGH BUT , COME ON YOU ARE MESSING WITH THE HEALTH OF MY FAMILY! *TR
NHTSA ODI #10261534
109,000 miles · Jan 20, 2009
Engine And Engine Cooling
I NOTICED I HAVE BEEN USING A LOT OF ANTIFREEZE IN THE VAN BUT NO LEAKS UNDER IT. I TOOK IT TO THE GARAGE TO CHANGE THE THERMOSTAT AND TO HAVE IT CHECKED OUT. THEY TOLD ME MY HEAD GASKETS ARE BAD AND NEED TO BE REPLACED, WHEN I TOOK IT TO THE DEALER HE SAID I NEEDED A NEW RADIATOR TOO! I HAVE BEEN LOOKING ON THE WEB AND FOUND MA…
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I NOTICED I HAVE BEEN USING A LOT OF ANTIFREEZE IN THE VAN BUT NO LEAKS UNDER IT. I TOOK IT TO THE GARAGE TO CHANGE THE THERMOSTAT AND TO HAVE IT CHECKED OUT. THEY TOLD ME MY HEAD GASKETS ARE BAD AND NEED TO BE REPLACED, WHEN I TOOK IT TO THE DEALER HE SAID I NEEDED A NEW RADIATOR TOO! I HAVE BEEN LOOKING ON THE WEB AND FOUND MANY CONSUMERS WITH THE SAME COMPLAINT AS MINE. WHY HAVEN'T THESE 1998 PONTIAC MONTANA'S BEEN RECALLED? *TR
NHTSA ODI #10255620
177,000 miles · Nov 16, 2004
Latches/locks/linkagesCrashInjury
WHILE DRIVING ON MARCH 16,2004 I HIT BLACK ICE IN THE ROAD,WENT OFF THE ROAD, ROLLED OVER AND BOTH FRONT DOORS CAME OPEN BY THEMSELVES AND I SUFFERED A HEAD INJURY THAT I AM STILL RECOVERING FROM DUE TO THE DOORS OPENING. IT COULD HAVE BEEN ALOT MORE SEROIUS BECAUSE DURING ROLLOVER I FELT MY LEGS GO OUTSIDE THE VEHICLE.*AK
NHTSA ODI #10100011
115,000 miles · Jun 10, 2004
Air Bags
WHILE PARKED PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, WINDSHIELD SHATTERED WITHOUT WARNING. *AK
NHTSA ODI #10076083
69,000 miles · May 13, 2004
Engine And Engine Cooling
A YEAR AGO,I PUCHASED A PREVIOUSLY OWNED 1998 PONTIAC MONTANA TRANSPORT VAN WITH APPROXIMATELY 58,000 MILES ON IT. I AM A CERTIFICATED AIRCRAFT MECHANIC WITH OVER 10 YRS OF EXPERIENCE. SO, I AM AWARE OF POTENTIONAL PROBLEMS WITH USED VEHICLES. I DID NOT HAVE ANY PROBLEMS WITH THIS VEHICLE UNTIL 3 MONTHS AGO. WHEN I HAD A LOW C…
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A YEAR AGO,I PUCHASED A PREVIOUSLY OWNED 1998 PONTIAC MONTANA TRANSPORT VAN WITH APPROXIMATELY 58,000 MILES ON IT. I AM A CERTIFICATED AIRCRAFT MECHANIC WITH OVER 10 YRS OF EXPERIENCE. SO, I AM AWARE OF POTENTIONAL PROBLEMS WITH USED VEHICLES. I DID NOT HAVE ANY PROBLEMS WITH THIS VEHICLE UNTIL 3 MONTHS AGO. WHEN I HAD A LOW COOLANT LIGHT COME ON. I IMMEDIATLEY CHECKED THE FLUID LEVEL AND IT WAS LOW. I THEN, BEGAN TO LOOK FOR A REASON FOR LOW COOLANT. I FOUND THE COOLANT LEAKING EXTERNALLY OUT THE INTAKE MANIFOLD AREA. I WAS ABLE TO PUT A SOCKET ON THE NEAREST INTAKE BOLTS AND FOUND THAT THEY WERE LOOSE. THIS TEMPORARILY STOPPED THE LEAK. SERVICED ALL THE FLUIDS. I ASSUMED THIS PROBLEM WAS FIXED. I DID NOT NOTICE ANY ENGINE NOISES, NO OTHER PROBLEMS, NOTHING ELSE. TWO WEEKS AGO, THE VAN AND IT LOST POWER MOMENTARILY, THEN A SERVICE ENGINE SOON LIGHT CAME ON. NO OTHER PROBLEMS, VAN RESUMED PERFORMANCE. WHEN I INSPECTED THE VAN AND ITS COMPONENTS. IT HAD A CODE OF 300 WHICH MEANT "RANDOM MISFIRE" IN THE ENGINE. THIS IS A CODE THAT COULD BE GIVEN BY NUMEROUS REASONS. I ALLOWED THE VAN TO IDLE TO OPERATING TEMPERATURES. WHEN SUDDENLY THE ENGINE SHUTS DOWN. I IMMEDIATELY START IT BACK UP. NOW IT HAS NO OIL PRESSURE AND THE VALVES ARE RATTLING. I CONTACTED MY LOCAL PONTIAC DEALER TO SEE IF THEY WERE AWARE OF ANY RECALLS OR SERVICE BULLETINS RELATING TO THIS MODEL. THEY DID NOT KNOW OF ANY. I BEGAN TO RESEARCH THIS PROBLEM. I WAS ALARMED AT WHAT I HAD FOUND. APPARENTLY, THIS IS A PROBLEM THAT IS REPEATED OVER AND OVER WITH THIS PARTICULAR ENGINE AND COOLANT COMBINATION. SPECIFICALLY DEXCOOL, THE ORANGE COOLANT. IT IS SHOWING POSSIBLE INCOMPATIBILITIES BETWEEN THE COOLANT AND THE GASKETS USED ON THE INTAKE MANIFOLDS, HEADS AND OTHER VITAL ENGINE COMPONENTS. ONE OF THE WEB-SITES I RESEARCHED WAS WWW.GM-V6LEMONS.COM. I WOULD LIKE FOR GM TO RADIFY THIS INTO A RECALL( SERVICE BULLETIN) BECAUSE SO MANY OF US HAS SUFFERED FROM THIS POSSIBLE DEFECT.*AK
NHTSA ODI #10072588
Official recalls
3Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
EA01014 · Air Bag Inflator
Opened Jun 11, 2001 · Closed Aug 26, 2002
Status: closed (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
No summary supplied.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Air Bags:frontal:driver Side:inflator Module
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
RQ00006 · Traction Control
Opened Feb 16, 2000 · Closed Apr 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
No summary supplied.
Illustration