NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
239 reportsMileage unknown · Mar 9, 2008
Exterior Lighting
I'M SEEING A LOT OF CARS ON THE HIGHWAY RUNNING WITH HEADLIGHTS ON BUT NO TAIL LIGHTS ON. I'M ASSUMING THIS IS DUE TO THE "DAY TIME RUNNING LIGHTS" ON VARIOUS CARS. EITHER THEY ARE DEFECTIVE OR THE OPERATORS HAVE THE DAYTIME RUNNING LIGHTS ON AND THEY THINK THE REGULAR LIGHTS ARE ON. THIS IS SURELY CAUSING ACCIDENTS AND SHOULD B…
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I'M SEEING A LOT OF CARS ON THE HIGHWAY RUNNING WITH HEADLIGHTS ON BUT NO TAIL LIGHTS ON. I'M ASSUMING THIS IS DUE TO THE "DAY TIME RUNNING LIGHTS" ON VARIOUS CARS. EITHER THEY ARE DEFECTIVE OR THE OPERATORS HAVE THE DAYTIME RUNNING LIGHTS ON AND THEY THINK THE REGULAR LIGHTS ARE ON. THIS IS SURELY CAUSING ACCIDENTS AND SHOULD BE INVESTIGATED. *TR
NHTSA ODI #10220499
69,000 miles · Mar 4, 2008
Air BagsCrash
MY SISTER WAS DRIVING MY CAR WHICH IS A 2006 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A HIGHWAY, WHEN A JEEP CHEROKEE PULLED OUT IN FRONT OF HER. MY SISTER WAS GOING ABOUT 55 TO 60 MPH, WHEN THE ACCIDENT OCCURRED. THE AIRBAG ON THE DRIVER SIDE STEERING WHEEL DID NOT DEPLOY. HOWEVER, MY SISTER WAS NOT INJURED TOO …
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MY SISTER WAS DRIVING MY CAR WHICH IS A 2006 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A HIGHWAY, WHEN A JEEP CHEROKEE PULLED OUT IN FRONT OF HER. MY SISTER WAS GOING ABOUT 55 TO 60 MPH, WHEN THE ACCIDENT OCCURRED. THE AIRBAG ON THE DRIVER SIDE STEERING WHEEL DID NOT DEPLOY. HOWEVER, MY SISTER WAS NOT INJURED TOO BAD FROM THE ACCIDENT. I CALLED THE PONTIAC MANUFACTURER, AND THEY SAID THAT BECAUSE SHE WAS NOT SERIOUSLY INJURED THAT THEY WERE NOT TOO CONCERNED ABOUT IT. HOWEVER IF SHE WAS SERIOUSLY INJURED THEN THEY WERE GOING TO BE CONCERNED AND LOOK INTO IT. I WOULD THINK THAT A VEHICLE COLLISION AT ABOUT 60 MPH THE AIR BAG WOULD DEPLOY. *TR
NHTSA ODI #10220090
Mileage unknown · Feb 17, 2008
Service Brakes, Hydraulic
MASTER CYLINDER FAILED, NEW ONE ON ORDER, COMES IN BOTH ABS AND NON ABS, CAR IN QUESTION IS WITHOUT ABS. *TR
NHTSA ODI #10218233
10,100 miles · Feb 13, 2008
Visibility
TL*THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A REFLECTION IN THE CENTER OF THE WINDSHIELD UNDER THE REARVIEW MIRROR. THE REFLECTION IS CAUSED BY THE DASHBOARD AND IS MOST APPARENT WHEN DRIVING TOWARDS THE SUNLIGHT. THE FAILURE MILEAGE WAS 10,100 AND CURRENT MILEAGE WAS 10…
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TL*THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A REFLECTION IN THE CENTER OF THE WINDSHIELD UNDER THE REARVIEW MIRROR. THE REFLECTION IS CAUSED BY THE DASHBOARD AND IS MOST APPARENT WHEN DRIVING TOWARDS THE SUNLIGHT. THE FAILURE MILEAGE WAS 10,100 AND CURRENT MILEAGE WAS 10,787. UPDATED 3/25/08 *CN
NHTSA ODI #10217980
42,790 miles · Jan 20, 2008
Air BagsSeat BeltsCrashInjury
THE VEHICLE SLID ON ICE THEREFORE SPINNING INTO A 360 WHEREUPON THE VEHICLE IMPACTED WITH A BRIDGE THEN THE OPPOSITE SIDE OF THE BRIDGE WITH THE INITIAL IMPACT AT 70 MPH. THE VEHICLE HIT THE BRIDGE WITH THE FRONT END AND THE REAR END, HOWEVER THE AIRBAG NEVER DEPLOYED AND THE SEATBELT DID NOT TIGHTEN. *TR
NHTSA ODI #10215453
37,000 miles · Jan 18, 2008
Steering
PREMATURE WEAR OF THE OUTER TIE ROD ENDS. WE PURCHASED THIS VEHICLE (2006 PONTIAC GRAND PRIX GXP) NEW, IT CURRENTLY HAS 37,000 MILES ON IT. ON JANUARY 16, 2008 THE VEHICLE WAS TAKEN TO A VA. STATE INSPECTION STATION FOR AN ANNUAL SAFETY CHECK. THE TECHNICIAN DISCOVERED THAT BOTH OF THE OUTER TIRE ROD ENDS WORN BEYOND SAFETY A…
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PREMATURE WEAR OF THE OUTER TIE ROD ENDS. WE PURCHASED THIS VEHICLE (2006 PONTIAC GRAND PRIX GXP) NEW, IT CURRENTLY HAS 37,000 MILES ON IT. ON JANUARY 16, 2008 THE VEHICLE WAS TAKEN TO A VA. STATE INSPECTION STATION FOR AN ANNUAL SAFETY CHECK. THE TECHNICIAN DISCOVERED THAT BOTH OF THE OUTER TIRE ROD ENDS WORN BEYOND SAFETY ALLOWANCES. THE ORIGINATING DEALER WAS CONTACTED AND THE SERVICE WRITER AND THE SERVICE MANAGER DENIED COVERAGE UNDER THE BASIC WARRANTY, BASIC WARRANTY EXPIRED @ 36,000 MILES. CONTACT WAS MADE TO PONTIAC CUSTOMER ASSISTANCE CENTER AND A CASE NUMBER WAS ASSIGNED. THE CUSTOMER ASSISTANCE CENTER IS STILL PROCESSING ISSUE, NO DECISION HAS BEEN MADE ON WHETHER GM IS GOING TO COVER REPAIRS UNDER THE BASIC WARRANTY. THE TIE ROD ENDS ARE NON- SERVICEABLE ITEMS, THEY ARE LUBRICATED AND SEALED WHEN INSTALLED AND SHOULD LAST WELL OVER 100,000 MILES. WEAR OF THIS PART CAUSES PREMATURE TIRE WEAR. FAILURE OF THIS PART WILL RESULT IN LOSS OF CONTROL. *TR
NHTSA ODI #10215366
17,707 miles · Jan 3, 2008
Steering
2006 PONTIAC GRANDPRIX WITH 25000 MILES DEVELOPED EXCESSIVE NOISE FROM FRONT OF CAR. RACK&PINION WAS LOOSE & STEERING STUB SHAFT WORN OUT. VEHICLE STEERING STILL MAKES NOISE AND WANDERS.CLUNKING NOISES FROM BOTH TIRE AREAS,OUTSIDE EDGE OF TIRES HAVE CHUNKES MISSING AROUND WHOLE TIRE.POWER STEERING NOW MAKING NOISE AGAIN,VEHICALE…
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2006 PONTIAC GRANDPRIX WITH 25000 MILES DEVELOPED EXCESSIVE NOISE FROM FRONT OF CAR. RACK&PINION WAS LOOSE & STEERING STUB SHAFT WORN OUT. VEHICLE STEERING STILL MAKES NOISE AND WANDERS.CLUNKING NOISES FROM BOTH TIRE AREAS,OUTSIDE EDGE OF TIRES HAVE CHUNKES MISSING AROUND WHOLE TIRE.POWER STEERING NOW MAKING NOISE AGAIN,VEHICALE TAKES VERY LONG TIME TO RECOVER FROM NORMAL ROAD BUMPS .LOCAL DEALERSHIP TELLS ME CANNOT DUPLICATE COSTUMER COMPLAINT,FRONT-END CHECKS OUT. DURING THE LAST YEAR FRONT SUSPENTION NOISE HAS INCREASED AND CONTROL AND STABILATY IS CONSIDERABLY WORSE.ALSO DEVELOPED CLUNKING NOISE FROM TRANSMISSION AND TRANSAXLE AREA RECENTLY.*CN
NHTSA ODI #10213559
Mileage unknown · Oct 30, 2007
Service Brakes, Hydraulic
I WAS TOLD BY MY DEALERSHIP THAT MY 2006 GRAND PRIX GXP NEEDS BRAKES AND ROTORS ALREADY AT 15K MILES. THIS DOES NOT SEEM NORMAL TO ME OR TO ANYONE THAT I TALK TO FOR THAT MATTER. THIS CAR IS A YEAR OLD. I HAVE OWNED GM VEHICLES FOR 10 YEARS AND NEVER ONCE HAD A PROBLEM WITH BRAKES OR ROTORS, THIS SOON. THIS SEEMS TO ME AS A …
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I WAS TOLD BY MY DEALERSHIP THAT MY 2006 GRAND PRIX GXP NEEDS BRAKES AND ROTORS ALREADY AT 15K MILES. THIS DOES NOT SEEM NORMAL TO ME OR TO ANYONE THAT I TALK TO FOR THAT MATTER. THIS CAR IS A YEAR OLD. I HAVE OWNED GM VEHICLES FOR 10 YEARS AND NEVER ONCE HAD A PROBLEM WITH BRAKES OR ROTORS, THIS SOON. THIS SEEMS TO ME AS A MANUFACTURING DEFECT NOT A DRIVER INDUCED PROBLEM. *TR
NHTSA ODI #10207416
37,860 miles · Oct 12, 2007
Visibility
A/C COMPRESSOR LOCKED UP WHILE DRIVING CAR, THUS LEAVING THE DEFROSTER INOPERABLE. WAS NOT ABLE TO CLEAR FROST FROM OUTSIDE OF WINDOW OR MOISTURE BUILDUP ON INSIDE OF WINDOW CAUSING DANGEROUS DRIVING CONDITION. *TR
NHTSA ODI #10205466
Mileage unknown · Oct 11, 2007
StructureVisibility
I HAVE A 2006 PONTIAC GRAND PRIX, AND IT SEEMS TO HAVE PAINT PROBLEMS. IT IS A BLUE COLORED CAR AND THE LEAST LITTLE SCATCH SHOWS UP. NOT ONLY THAT, THERE SEEMS TO BE NO BOTTOM COAT OF PAINT, THEREFORE EXPOSING THE METAL. ALSO, THE WINDSHIELD CRACKED WITHOUT FORCE OR HIT...IT STARTED FROM THE BOTTOM..ALSO THE WINDSHIELD WIPER…
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I HAVE A 2006 PONTIAC GRAND PRIX, AND IT SEEMS TO HAVE PAINT PROBLEMS. IT IS A BLUE COLORED CAR AND THE LEAST LITTLE SCATCH SHOWS UP. NOT ONLY THAT, THERE SEEMS TO BE NO BOTTOM COAT OF PAINT, THEREFORE EXPOSING THE METAL. ALSO, THE WINDSHIELD CRACKED WITHOUT FORCE OR HIT...IT STARTED FROM THE BOTTOM..ALSO THE WINDSHIELD WIPERS OUTER LAYER MELTED. *TR
NHTSA ODI #10205421
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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