NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
148 reports57,005 miles · Sep 9, 2014
Electrical SystemEngineSteering
SINCE WE PURCHASED THIS VEHICLE IN DECEMBER 2013 THERE HAS BEEN FOUR INCIDENTS WHERE THE ENGINE TOTALLY SHUT DOWN WHILE IN TRAFFIC WITHOUT WARNING. THE FIRST TWO INCIDENT OCCURRED WHILE MY DAUGHTER WAS DRIVING WHILE AWAY AT COLLEGE WITH THIS VEHICLE. ON APPROXIMATELY 5/17/14, WHILE ON INTERSTATE 287 (60MPH) THE VEHICLE SHUT OFF …
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SINCE WE PURCHASED THIS VEHICLE IN DECEMBER 2013 THERE HAS BEEN FOUR INCIDENTS WHERE THE ENGINE TOTALLY SHUT DOWN WHILE IN TRAFFIC WITHOUT WARNING. THE FIRST TWO INCIDENT OCCURRED WHILE MY DAUGHTER WAS DRIVING WHILE AWAY AT COLLEGE WITH THIS VEHICLE. ON APPROXIMATELY 5/17/14, WHILE ON INTERSTATE 287 (60MPH) THE VEHICLE SHUT OFF WITHOUT WARNING. ON APPROXIMATELY 6/20/14 IN S. ORANGE, NJ THE VEHICLE SHUT OFF WITHOUT WARNING IN STREET TRAFFIC (28MPH). THE THIRD AND FOURTH INCIDENTS HAPPENED WHEN I WAS DRIVING THE VEHICLE ON APPROXIMATELY 8/7/14 AT A STOP LIGHT (0MPH) WHILE WAITING FOR THE SIGNAL TO CHANGE THE VEHICLE SHUT DOWN TOTALLY. ON 9/1/14 WHILE DRIVING ON INTERSTATE 81N THE VEHICLE TOTALLY SHUT OFF WITHOUT WARNING. ONCE THE ENGINE SHUT DOWN, THE CHECK ENGINE LIGHT CAME ON, A MESSAGE READ "LOSS OF ENGINE POWER' CAME ON. I WAS DRIVING APPROXIMATELY 72MPH AND CAME VERY CLOSE TO CAUSING A MAJOR ACCIDENT WITH THREE OTHER CARS AND A TRACTOR-TRAILER. I WAS IN THE PASSING LANE ATTEMPTING TO PASS THE TRUCK WITH THREE OTHER VEHICLES BEHIND ME. WHEN I ATTEMPTED TO ACCELERATE THE VEHICLE SHUT DOWN. THE LIGHTS ON THE DASH BOARD WENT BLACK AND THE STEERING WHEEL LOCKED. THE CAR BEHIND ME WENT INTO A DITCH ON THE LEFT, WHILE THE SECOND CAR SWERVED TO THE RIGHT TO AVOID A COLLISION WITH ME. I HAD BEEN DRIVING FOR APPROXIMATELY THREE (3) HOURS FROM S. ORANGE, NJ TO SYRACUSE, NY. I WAS USING ONLY THE IGNITION KEY AND THE CAR REMOTE ON THE KEYRING. NO OTHER ITEMS WERE ON THE KEY RING. FORTUNATELY THERE WAS NO ONE INJURED AND NO CRASH OCCURRED. I AM NOT USING THIS VEHICLE BECAUSE I AM TERRIFIED TO DRIVE IT. THIS IS ESPECIALLY DISTURBING SINCE THIS VEHICLE WAS PURCHASED FOR MY DAUGHTER WHO IS AWAY AT COLLEGE. THIS IS MORE THAN AN UNINTENDED KEY ROTATION AS GM IS CLAIMING. PLEASE, I NEED YOUR HELP. THIS VEHICLE IS VERY DANGEROUS. PURCHASE MILEAGE = 56,372, CURRENT MILEAGE = 58,824. *TR
NHTSA ODI #10631746
155,000 miles · Aug 11, 2014
Electrical SystemExterior LightingFire
WE RETURNED HOME FROM GROCERY SHOPPING AND AS WE WERE BRINGING GROCERIES IN, MY WIFE COULD SMELL SOMETHING BURNING. SHE THOUGHT AT FIRST IT WAS THE NEIGHBORS BURNING TRASH BUT THEN NOTICED THAT THE SMELL WAS COMING FROM THE GARAGE. SHE SEEN SMOKE COMING FROM UNDER THE HOOD. SHE OPENED THE HOOD AND SEEN SMALL FLAMES. SHE QUICKLY …
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WE RETURNED HOME FROM GROCERY SHOPPING AND AS WE WERE BRINGING GROCERIES IN, MY WIFE COULD SMELL SOMETHING BURNING. SHE THOUGHT AT FIRST IT WAS THE NEIGHBORS BURNING TRASH BUT THEN NOTICED THAT THE SMELL WAS COMING FROM THE GARAGE. SHE SEEN SMOKE COMING FROM UNDER THE HOOD. SHE OPENED THE HOOD AND SEEN SMALL FLAMES. SHE QUICKLY EXTINGUISHED THE FIRE. I PULLED THE CAR OUTSIDE TO INVESTIGATE AND AS I WAS DISASSEMBLING THE CARS FRONT LIGHTING SYSTEM, THE FOG LIGHT ELECTRICAL SYSTEM WAS MELTED AND THE PLASTIC ON THE LARGER LIGHT FIXTURE WAS MELTED ALSO. I DID TAKE PHOTOS OF THE DAMAGE. *TR
NHTSA ODI #10621282
105 miles · Aug 10, 2014
Air BagsElectronic Stability Control (esc)Structure
SHORTLY AFTER I GOT ONTO I 270 DUBLIN, OHIO, SUDDENLY THE CAR STARTED SWIRLING AND WENT FROM THE 5TH LANE ENDED UP IN THE DITCH. THE CRASH WAS VERY HARD BUT THE AIR BAG DID NOT COME OUT. THE AXLE WAS DAMAGED AND THE CAR WAS A TOTAL DAMAGE. NO ONE COULD FIGURE WHY THIS HAPPENED OR HOW. I DID NOT GET TICKET FOR THIS ACCIDENT BECAU…
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SHORTLY AFTER I GOT ONTO I 270 DUBLIN, OHIO, SUDDENLY THE CAR STARTED SWIRLING AND WENT FROM THE 5TH LANE ENDED UP IN THE DITCH. THE CRASH WAS VERY HARD BUT THE AIR BAG DID NOT COME OUT. THE AXLE WAS DAMAGED AND THE CAR WAS A TOTAL DAMAGE. NO ONE COULD FIGURE WHY THIS HAPPENED OR HOW. I DID NOT GET TICKET FOR THIS ACCIDENT BECAUSE THERE WAS NO SPEED INVOLVED AND AMAZINGLY DID NOT HIT ANYONE AND THE RESULT OF THIS I LOST MY CAR. *TR
NHTSA ODI #10621243
Mileage unknown · Aug 6, 2014
Service Brakes
ABS TRACTION CONTROL,ANTI -SKID LIGHTS COME ON FROM TIME TO TIME .THAN I REPLACED PADS (FRONT AND BACK) REPLACED CALIPER, LIGHTS COMES ON ALL THE TIME AND FRONT MAKES NOISE ,FELLS LIKE BRAKES ARE GRABBING AS IF THEY WANT TO LOCK UP. *TR
NHTSA ODI #10619245
Mileage unknown · Aug 1, 2014
Electrical System
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT CALLED THREE DIFFERENT DEALERS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. THE DEALERS DID NOT GIVE A SPECIFIC…
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TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT CALLED THREE DIFFERENT DEALERS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. THE DEALERS DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10618227
60,200 miles · Jul 24, 2014
Electrical System
DRIVING IN TOWN AT @30 MPH AND THE CAR LOST POWER, LUCKILY THERE WAS A BUSINESS CLOSE BY THAT WHEN I LOST POWER I WAS ABLE TO MUSCLE THE STEERING WHEEL TO GET MY CAR OFF THE STREET. IGNITION WAS NO LONGER IN THE RUN POSITION. CAR WAS ABLE TO START BACK UP AND I WAS ABLE TO CARRY ON MY WAY. I USE ONLY A KEY WITH NO KEY CHAIN, …
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DRIVING IN TOWN AT @30 MPH AND THE CAR LOST POWER, LUCKILY THERE WAS A BUSINESS CLOSE BY THAT WHEN I LOST POWER I WAS ABLE TO MUSCLE THE STEERING WHEEL TO GET MY CAR OFF THE STREET. IGNITION WAS NO LONGER IN THE RUN POSITION. CAR WAS ABLE TO START BACK UP AND I WAS ABLE TO CARRY ON MY WAY. I USE ONLY A KEY WITH NO KEY CHAIN, NO EXTRA WEIGHT ON THE IGNITION. *TR
NHTSA ODI #10616031
115,000 miles · Jul 24, 2014
Air BagsEngineService BrakesCrashInjury
ACCELERATING ON THE EXPRESSWAY IN TRAFFIC UP 40 MPH, DRY CONDITIONS. VEHICLE IN FRONT OF ME STOPPED QUICKLY. WHEN I DEPRESSED THE BRAKE HARD, I HAD NO ABS ASSIST. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY EVEN THOUGH IT WAS A HIGH ENERGY IMPACT. THE VEHICLE DAMAGE CAUSED THE VEHICLE TO BE SCRAPPED AND NOT FIXED. BASED ON THE …
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ACCELERATING ON THE EXPRESSWAY IN TRAFFIC UP 40 MPH, DRY CONDITIONS. VEHICLE IN FRONT OF ME STOPPED QUICKLY. WHEN I DEPRESSED THE BRAKE HARD, I HAD NO ABS ASSIST. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY EVEN THOUGH IT WAS A HIGH ENERGY IMPACT. THE VEHICLE DAMAGE CAUSED THE VEHICLE TO BE SCRAPPED AND NOT FIXED. BASED ON THE VEHICLE SPEED AND RATE OF DECELERATION, I WOULD EXPECT THAT THE ABS SYSTEM WOULD HAVE BEEN ENGAGED AND THE AIRBAGS SHOULD HAVE DEPLOYED. IF THE ABS WOULD HAVE BEEN ENGAGED, I BELIEVE THE VEHICLE WOULD HAVE STOPPED IN TIME. THE VEHICLE IN QUESTION HAS BEEN RECALLED FOR AN IGNITION SWITCH DEFECT THAT CAUSES THE DISABLING OF THE ABS AND AIRBAGS. DRIVER SUSTAINED A SPRAINED ANKLE. *TR
NHTSA ODI #10615923
Mileage unknown · Jul 23, 2014
Electrical System
WHY IS MY 2005 PONTIAC GRAND PRIX VIN NOT IN THE RECALL. THE IGNITION IS MESSED UP. PONTIAC IS PAYING FOR POTENTIAL VEHICLES TO BE REPAIR BUT NOT VEHICLES WHICH ALREADY HAS A DEFAULT IGNITION. *TR
NHTSA ODI #10615860
72,000 miles · Jul 21, 2014
Electrical System
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE CONTACT MADE SEVERAL ATTEMPTS AND WAS NOT ABLE TO REMOVE THE KEY. AS A RESULT, THE KEY WAS LEFT IN THE IGNITION AND A SECOND KEY HAD TO BE USED IN ORDER TO ENTER THE VEHICLE. THE CONTACT WAS NOT NOTIFIED OF RECALL N…
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TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE CONTACT MADE SEVERAL ATTEMPTS AND WAS NOT ABLE TO REMOVE THE KEY. AS A RESULT, THE KEY WAS LEFT IN THE IGNITION AND A SECOND KEY HAD TO BE USED IN ORDER TO ENTER THE VEHICLE. THE CONTACT WAS NOT NOTIFIED OF RECALL NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 09/05/14*LJ UPDATED 12/15/2014 *JS
NHTSA ODI #10615059
Mileage unknown · Jul 18, 2014
Electrical SystemUnknown Or OtherVisibility/wiper
I APOLOGIZE AS THE DATE OF MY FIRST INCIDENT IS ONLY APPROXIMATED. HOWEVER, I HAVE HAD SEVERAL SINCE THEN. WHILE DRIVING IN THE RAIN, MY WIPERS BEGAN TO STALL FREQUENTLY AND CONTINUE TO DO SO. THEN, MY DASH LIGHTS BECAME I UNCHARACTERISTICALLY DIM FOLLOWED BY INTERMITTENT STOPPING OF MY AIR BLOWER. AFTER MANY TRIPS TO THE CAR ME…
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I APOLOGIZE AS THE DATE OF MY FIRST INCIDENT IS ONLY APPROXIMATED. HOWEVER, I HAVE HAD SEVERAL SINCE THEN. WHILE DRIVING IN THE RAIN, MY WIPERS BEGAN TO STALL FREQUENTLY AND CONTINUE TO DO SO. THEN, MY DASH LIGHTS BECAME I UNCHARACTERISTICALLY DIM FOLLOWED BY INTERMITTENT STOPPING OF MY AIR BLOWER. AFTER MANY TRIPS TO THE CAR MECHANIC, NO SOLUTIONS HAVE REMEDIED MY PROBLEM. AFTER MY OWN RESEARCH THROUGH INTERNET FORUMS AND A LAST DISCUSSION WITH A FORMER GM EMPLOYEE, I BELIEVE THE PROBLEM IS WITH A FAULTY IGNITION SWITCH. WITH A GM RECALL NOW IN PLACE FOR MY VEHICLE, DO I QUALIFY TO RECEIVE THE REPAIR EVEN THOUGH MY VEHICLE IS A 2005 MODEL? THANK YOU MUCH! *TR
NHTSA ODI #10614675
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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