Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2225–50K
2450–75K
2275–100K
22100–150K
9150K+
116 reports with mileage · 32 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports5 fire reports6 injury reports
What owners actually said
148 reports
9,100 miles · Jan 18, 2006
Visibility
DT*: THE CONSUMER STATED THE DEFROSTER DOES NOT COMPLETELY DEFROST THE WINDSHIELD. THIS CAUSES THE WINDSHIELD TO FORM ICE AND THE WINDSHIELD WIPERS TO FREEZE. THE AREA THAT DOES NOT DEFROST IS APPROXIMATELY ONE AND A HALF TO TWO INCHES FROM THE BOTTOM AND APPROXIMATELY 14-16 INCHES FROM THE ENDS. THE VEHICLE HAS BEEN SEEN BY…
Read full complaint
DT*: THE CONSUMER STATED THE DEFROSTER DOES NOT COMPLETELY DEFROST THE WINDSHIELD. THIS CAUSES THE WINDSHIELD TO FORM ICE AND THE WINDSHIELD WIPERS TO FREEZE. THE AREA THAT DOES NOT DEFROST IS APPROXIMATELY ONE AND A HALF TO TWO INCHES FROM THE BOTTOM AND APPROXIMATELY 14-16 INCHES FROM THE ENDS. THE VEHICLE HAS BEEN SEEN BY THE DEALERSHIP AND THE MANUFACTURER WAS CONTACTED. IT WAS DETERMINED THIS IS HOW THE VEHICLE WAS MANUFACTURED THEREFORE, NO REMEDY WAS AVAILABLE. *JB UPDATED 3/28/2006 - *NM
NHTSA ODI #10147994
24,975 miles · Sep 11, 2005
Tires
ON FRIDAY, SEPTEMBER 9, 2005 AT 7:30 PM I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 60 MILES AN HOUR (IN A CONSTRUCTION ZONE). I FELT A TIRE GOING FLAT. I PULLED OFF THE MAIN HIGHWAY GOT OUT AN SAW THAT MY RIGHT FRONT TIRE WAS FLAT. A TOW TRUCK WAS CALLED, THE SPARE WAS PUT ON AND THE FLAT TIRE WAS PUT IN THE TRUNK. TH…
Read full complaint
ON FRIDAY, SEPTEMBER 9, 2005 AT 7:30 PM I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 60 MILES AN HOUR (IN A CONSTRUCTION ZONE). I FELT A TIRE GOING FLAT. I PULLED OFF THE MAIN HIGHWAY GOT OUT AN SAW THAT MY RIGHT FRONT TIRE WAS FLAT. A TOW TRUCK WAS CALLED, THE SPARE WAS PUT ON AND THE FLAT TIRE WAS PUT IN THE TRUNK. THE NEXT MORNING MY HUSBAND AND I INSPECTED THE FLAT TIRE AND SAW THAT THE TREAD HAD SEPARATED, AND THE STEEL BELT HAD PUNCTURED THE TIRE CAUSING THE FLAT. MY HUSBAND TOOK THE TIRE TO DISCOUNT TIRE FOR INSPECTION OF THE OTHER TIRES AND REPLACEMENT OF THE FLAT. WHILE THERE HE WAS TOLD THAT THE LEFT FRONT TIRE TREAD WAS BEGINNING TO SEPARATE ALSO. WE REPLACED BOTH TIRES, BUT LEFT THE REAR TIRES IN PLACE. THE SERVICE ADVISOR INDICATED HE SEES THIS 2-3 TIMES A WEEK ON GOODYEAR TIRES. THE TIRES ARE GOODYEAR EAGLE LS; THE CAR IS A 2004 PONTIAC GRAND PRIX. WE ALSO HAVE PICTURES OF THE DAMAGED TIRE. PLEASE ADVISE. *NM
NHTSA ODI #10136151
26,000 miles · Aug 24, 2005
Unknown Or Other
I RECENTLY PURCHASED A 2005 GRAND PRIX (GP), I VERY QUICKLY NOTICED THAT THE BAKES WERE RUBBING MAKING A LOUD NOISE WHEN PRESSING THE BRAKES IN A HURRY, WELL AS A RESULT TO THIS IT HAS NEARLY CAUSED ACCIDENTS,AFTER TAKING THE VEHICLE TO THE PONTIAC DEALER, THEY TEST DROVE MY CAR AND SAID THEY WERE RUBBING AND MADE ME A APPOINTME…
Read full complaint
I RECENTLY PURCHASED A 2005 GRAND PRIX (GP), I VERY QUICKLY NOTICED THAT THE BAKES WERE RUBBING MAKING A LOUD NOISE WHEN PRESSING THE BRAKES IN A HURRY, WELL AS A RESULT TO THIS IT HAS NEARLY CAUSED ACCIDENTS,AFTER TAKING THE VEHICLE TO THE PONTIAC DEALER, THEY TEST DROVE MY CAR AND SAID THEY WERE RUBBING AND MADE ME A APPOINTMENT TO RETURN, AND THAT'S WHEN THEY TOLD ME THERE WAS NOTHING WRONG THAT THEY ALSO DROVE ANOTHER 2005 AND IT DID THE SAME SO BASICALLY THEY ALL DO THAT, I REALLY DO NOT THINK THIS IS SAFE AND IT REALLY NEEDS TO BE INVESTIGATED. THANK YOU IN ADVANCE ON THIS MATTER.
NHTSA ODI #10134016
1,000 miles · Jul 25, 2005
Service Brakes, Hydraulic
DT: WHEN THE CONSUMER FIRST BOUGHT THE VEHICLE THERE WAS A BRAKE GRINDING NOISE. THE DEALER NOTED THERE WAS HEAT STRESS FRACTURES ON THE BRAKE ROTOR. THIS WAS A NEW VEHICLE. THEY REPLACED THE ROTORS. THE NEXT DAY, THE BRAKE NOISE RETURNED, THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AGAIN. THERE WAS A REPLACEMENT OF TH…
Read full complaint
DT: WHEN THE CONSUMER FIRST BOUGHT THE VEHICLE THERE WAS A BRAKE GRINDING NOISE. THE DEALER NOTED THERE WAS HEAT STRESS FRACTURES ON THE BRAKE ROTOR. THIS WAS A NEW VEHICLE. THEY REPLACED THE ROTORS. THE NEXT DAY, THE BRAKE NOISE RETURNED, THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AGAIN. THERE WAS A REPLACEMENT OF THE BRAKE CALIPER WHICH MADE THE NOISE GO AWAY FOR ABOUT 7 DAYS BUT LATER RETURNED. TOOK BACK TO THE DEALER THIS MORNING 7-25, DEALER STATED THAT GM WAS AWARE OF THE PROBLEM BECAUSE IT WAS HAPPENING TO OTHER GM MODELS. THE DEALER SAID THERE WAS A SECRET TECHNICAL SERVICE BULLETIN BUT GM HAS NOT MADE A REMEDY FOR THIS PROBLEM AS OF YET-GM IS TRYING TO DESIGN A NEW TYPE OF BRAKE CALIPER FOR THIS PROBLEM. CAR IS STILL AT DEALER BECAUSE CAN NOT OFFER A FIX FOR THIS PROBLEM UNTIL GM COMPLIES WITH A REMEDY. CONSUMER FEELS THEY CAN NOT FIX VEHICLE. *JB
NHTSA ODI #10129905
14 miles · Jul 8, 2005
Exterior Lighting
DT: CONSUMER PURCHASED THE VEHICLE IN SEPTEMBER 2004. HE NOTICED THAT THE HEADLIGHTS SHOOK WHEN DRIVING AT NIGHT WHICH CUT DOWN ON VISIBILITY. CONSUMER HAS HAD VEHICLE TO DEALER THREE TIMES, AND DEALER STATED THAT ALL THAT TYPE VEHICLES WERE THE SAME. CONSUMER WENT TO ANOTHER DEALER AND FOUND THAT THEY WERE NOT ALL HAVING TH…
Read full complaint
DT: CONSUMER PURCHASED THE VEHICLE IN SEPTEMBER 2004. HE NOTICED THAT THE HEADLIGHTS SHOOK WHEN DRIVING AT NIGHT WHICH CUT DOWN ON VISIBILITY. CONSUMER HAS HAD VEHICLE TO DEALER THREE TIMES, AND DEALER STATED THAT ALL THAT TYPE VEHICLES WERE THE SAME. CONSUMER WENT TO ANOTHER DEALER AND FOUND THAT THEY WERE NOT ALL HAVING THE SAME PROBLEM. WHEN THE CONSUMER WENT TO THE DEALER, WHERE HE PURCHASED THE VEHICLE FROM, HE WAS SHOWN 10 OR SO OTHER VEHICLES THAT WERE LIKE HIS AND THEY ALL HAD LOOSE HEADLIGHT ASSEMBLIES, BUT WHEN THE CONSUMER WENT TO OTHER DEALERS TO SEE IF PROBLEM WAS WITH ALL GRAND PRIX HE NOTICED THAT ALL THE VEHICLES HE LOOKED AT WERE FREE OF THIS PROBLEM. CONSUMER WAS NOT SURE OF HOW THIS IS POSSIBLE. VEHICLE WAS PURCHASED AT UNION PONTIAC IN UNION, NEW JERSEY. OTHER DEALERS WHERE THE CONSUMER LOOKED AT WERE FREE OF PROBLEMS SUCH AS DIFEO PONTIAC, JERSEY CITY, NEW JERSEY. THE CONSUMER WAS SHOWN BY THE DEALER THAT PROBLEM IS THE HEADLIGHT ASSEMBLY WAS LOOSE IN THE VEHICLE CAUSING THE HEADLIGHTS TO VIBRATE WHILE DRIVING. DEALER SAID THAT THEY DID NOT KNOW HOW TO FIX THE PROBLEM.*AK
NHTSA ODI #10128134
500 miles · Jul 5, 2005
Fuel System, Gasoline
ENGINE WOULD NOT START IN THE INITIAL TRY BUT WOULD START ON THE SECOND ATTEMPT. FUEL PUMP WAS NOT PRODUCING THE NECESSARY PRESSURE. FUEL PUMP WAS REPLACED.
NHTSA ODI #10127447
4,200 miles · Apr 26, 2005
Engine And Engine CoolingPower TrainVehicle Speed Control
2005 PONTIAC GRAND PRIX GT SEDAN VIN #[XXX] PURCHASED 12/16/2004. INTERMITTENTLY VEHICLE STALLS/ LOSS OF POWER IN THE ENGINE. WHILE DRIVING THE VEHICLE IT WILL SUDDENLY JUST LOSES POWER. YOU CONTINUE TO PRESS THE ACCELERATOR PEDAL AND THEN THE ENGINE WILL SUDDENLY TAKE BACK OFF AT A GREAT SPEED. THIS HAS HAPPENED WHILE DRIV…
Read full complaint
2005 PONTIAC GRAND PRIX GT SEDAN VIN #[XXX] PURCHASED 12/16/2004. INTERMITTENTLY VEHICLE STALLS/ LOSS OF POWER IN THE ENGINE. WHILE DRIVING THE VEHICLE IT WILL SUDDENLY JUST LOSES POWER. YOU CONTINUE TO PRESS THE ACCELERATOR PEDAL AND THEN THE ENGINE WILL SUDDENLY TAKE BACK OFF AT A GREAT SPEED. THIS HAS HAPPENED WHILE DRIVING NORMALLY WITHOUT TRYING TO ACCELERATE AND ALSO WHILE TRYING TO ACCELERATE. THE CAR HAS LOST POWER WHILE TRYING TO MERGE IN TRAFFIC. THE CAR HAS LOST POWER WHILE TRYING TO CROSS HIGHWAYS. THE CAR HAS LOST POWER WHILE JUST DRIVING DOWN THE ROAD. GMC HAS PERFORMED THE FOLLOWING REPAIRS WITHOUT FIXING THE PROBLEM. 12/30/2004 [XXX]-MODULE, POWERTRAIN CONTROL-ENGINE REPROGRAMMING. 01/24/2005 [XXX]-SOLENOID,PRESSURE CONTROL-REPLACED. 02/04/2005 [XXX]-MODULE, PCM/VCM-REPLACED. 02/14/2005 [XXX]-PEDAL,ACCELERATOR-REPLACED. DEALERSHIP PURCHASED FROM CAPITAL BUICK-PONTIAC-GMC 225-293-3500. DEALERSHIP HAS ADVISED THAT THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. WE HAVE BEEN TOLD THAT WE HAVE TO GO DIRECT TO PONTIAC WITH THE PROBLEM. HAVE BEEN IN CONTACT WITH PONTIAC SINCE 02/15/05. PONTIAC ADVISED THAT THEY WERE GOING TO RESEARCH THE PROBLEM AND SEE IF ANY OTHER GRAND PRI WAS REPORTING LIKE PROBLEMS. SO FAR THE ONLY ADVICE FROM PONTIAC IS THEY WANT US TO COME IN AND TAKE ANOTHER GRAND PRIX OFF THE LOT AND SEE IF WE CAN GET THIS CAR TO DUPLICATE THE SAME PROBLEM. THIS DID NOT IMPRESS ME AT ALL. SO AFTER WAITING FOR 2-1/2 MONTHS FOR PONTIAC TO DO SOMETHING TO FIX THE PROBLEM, I HAVE DECIDED TO REPORT THIS TO NHTSA. *AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10118501
2,100 miles · Dec 13, 2004
Electrical SystemEngine And Engine Cooling
"CHARGING SYSTEM FAILURE" HAS APPEARED AT LEAST 12 TIMES ON THE DRIVER'S MESSAGE CONSOLE THAT I HAVE DOCUMENTED. IT IS ALSO ACCOMPANIED BY THE FAN BLOWER REPEATEDLY CUTTING IN AND OUT WHEN TURNED ON. THIS HAS HAPPENED JUST ABOUT EVERY TIME THE FAN IS TURNED ON. HAVE TAKEN THE VEHICLE IN TO HAVE THE PROBLEM CHECKED AT LAMBERT PON…
Read full complaint
"CHARGING SYSTEM FAILURE" HAS APPEARED AT LEAST 12 TIMES ON THE DRIVER'S MESSAGE CONSOLE THAT I HAVE DOCUMENTED. IT IS ALSO ACCOMPANIED BY THE FAN BLOWER REPEATEDLY CUTTING IN AND OUT WHEN TURNED ON. THIS HAS HAPPENED JUST ABOUT EVERY TIME THE FAN IS TURNED ON. HAVE TAKEN THE VEHICLE IN TO HAVE THE PROBLEM CHECKED AT LAMBERT PONTIAC-BUICK IN CUYAHOGA FALLS, OHIO, AND THEY STATED THEY RAN A COMPUTER DIAGNOSTIC AND COULD NOT DETERMINE WHAT THE PROBLEM WAS, AND STATED THERE WAS NOTHING THEY COULD DO ABOUT IT. ALSO, ONE TIME WHILE ACCELERATING IT SOUNDED AS IF THE ENGINE WERE ABOUT TO CUT OFF, BUT IT DID NOT. VEHICLE ONLY HAS 3200 MILES ON IT.*AK
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
2005 Pontiac Grand Prix Problems, Complaints & Recalls | Skip That Year
Illustration