NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
148 reports120,703 miles · May 15, 2011
Power Train
TRANSMISSION ON MY 2005 PONTIAC GRAND PRIX GXP FAILED ON 11/23/09 AT 94,622 MILES. CAR WAS BROUGHT TO DAVE SINCLAIR BUICK/PONTIAC/GMC AND THE TRANSMISSION WAS REPLACED UNDER WARRANTY. THE SECOND TRANSMISSION STARTED BUCKING WHILE GOING UP HILLS AT 120,000 MILES. TOOK THE CAR IN AT 120,703 TO THE SAME DEALERSHIP. THEY SAID NO…
Read full complaint
TRANSMISSION ON MY 2005 PONTIAC GRAND PRIX GXP FAILED ON 11/23/09 AT 94,622 MILES. CAR WAS BROUGHT TO DAVE SINCLAIR BUICK/PONTIAC/GMC AND THE TRANSMISSION WAS REPLACED UNDER WARRANTY. THE SECOND TRANSMISSION STARTED BUCKING WHILE GOING UP HILLS AT 120,000 MILES. TOOK THE CAR IN AT 120,703 TO THE SAME DEALERSHIP. THEY SAID NO PROBLEM WAS FOUND WITH THE TRANSMISSION AND IT WAS IN GOOD CONDITION. THE TRANSMISSION FAILED AGAIN AT 124190 WITH LESS THAN 30,000 MILES ON IT. DAVE SINCLAIR REPLACED THE TRANSMISSION FOR $2979.19. I HAVE COMPLAINED TO GM DISTRICT MANAGERS ABOUT THIS NOT BEING AN ISOLATED INCIDENT WITH THESE TRANSMISSIONS AND THAT I SHOULD NOT BE RESPONSIBLE FOR THIS REPLACEMENT. THERE IS AN ISSUE WITH THE 4T65E-HD TRANSMISSIONS WHERE THERE IS NOT ENOUGH LINE PRESSURE GETTING TO THE TRANSMISSION DUE TO A FAULTY TRANSMISSION PAN MAGNET UNDER TECHNICAL SERVICE BULLETIN NUMBER 08-07-30-040B FROM MAY 2009. SINCE MY TRANSMISSION WAS REPLACED WELL AFTER THAT, MY TRANSMISSION SHOULD NOT HAVE FAILED AS THE SYMPTOMS WERE EXACTLY THE SAME AS WHAT SHOULD HAPPEN WITH THIS ISSUE. FURTHERMORE, THIS NEW TRANSMISSION IS DOING ALL THE SAME THINGS THE OLD ONE STARTED TO DO BEFORE IT DIED. GM HAS DENIED MY REIMBURSEMENT CLAIM 2 TIMES AND I HAVE NOT STOPPED COMPLAINING. I AM ABOUT TO DROP OFF MY CAR FOR THE THIRD TIME IN LESS THAN A MONTH BECAUSE DAVE SINCLAIR HAS NOT RESOLVED THE ISSUES WITH THIS NEW TRANSMISSION. GM SHOULD RECALL THIS TRANSMISSION AND REIMBURSE ALL PEOPLE THAT HAVE PAID FOR REPLACEMENTS. *TR
NHTSA ODI #10400955
37,000 miles · Mar 19, 2011
Power Train
1. EVENTS LEADING UP TO FAILURE = REGULAR DAY-TO-DAY VEHICLE USE. 2. FAILURE = TRANSMISSION, WHEN ACCELERATING FROM A STOP, TRANSMISSION SEEMS TO SLIP AND THEN SLAM INTO GEAR. ALSO, OCCASIONAL HARD SLAM INTO 2ND HEAR UNDER PART THROTTLE. 3. WHAT WAS DONE TO CORRECT FAILURE = REPAIR SHOP INSPECTION WITH PAN REMOVED 1-YEAR AGO,…
Read full complaint
1. EVENTS LEADING UP TO FAILURE = REGULAR DAY-TO-DAY VEHICLE USE. 2. FAILURE = TRANSMISSION, WHEN ACCELERATING FROM A STOP, TRANSMISSION SEEMS TO SLIP AND THEN SLAM INTO GEAR. ALSO, OCCASIONAL HARD SLAM INTO 2ND HEAR UNDER PART THROTTLE. 3. WHAT WAS DONE TO CORRECT FAILURE = REPAIR SHOP INSPECTION WITH PAN REMOVED 1-YEAR AGO, NOTHING FOUND. PROBLEM STILL EXISTS.. *TR
NHTSA ODI #10392209
34,046 miles · Mar 18, 2011
Power Train
TRANSMISSION FALIURE. *TR
NHTSA ODI #10392177
33,000 miles · Mar 17, 2011
Power Train
MY TRANSMISSION HAS BLOWN ONCE, AND THE REPLACEMENT (FACTORY WARRANTY) IS ACTING UP AND GETTING READY TO GO AGAIN. (EXCESSIVE SLIPPAGE, GRABBING, AND FAIL TO ENGAGE). I AM NOT AN AGGRESSIVE OR SPIRITED DRIVER, SO THERE IS NO REASON TO HAVE TRANSMISSIONS FAIL THIS OFTEN. IN RESEARCHING ONLINE, IT APPEARS THIS IS COMMON WITH THIS …
Read full complaint
MY TRANSMISSION HAS BLOWN ONCE, AND THE REPLACEMENT (FACTORY WARRANTY) IS ACTING UP AND GETTING READY TO GO AGAIN. (EXCESSIVE SLIPPAGE, GRABBING, AND FAIL TO ENGAGE). I AM NOT AN AGGRESSIVE OR SPIRITED DRIVER, SO THERE IS NO REASON TO HAVE TRANSMISSIONS FAIL THIS OFTEN. IN RESEARCHING ONLINE, IT APPEARS THIS IS COMMON WITH THIS VEHICLE/ENGINE COMBO. *TR
NHTSA ODI #10390478
54,000 miles · Mar 17, 2011
Power Train
MY CAR AT ONLY 54K MILES, TRANSMISSION FAILED, CAUSING TO LOOSE POWER IN TRAFFIC. I HAD THE TRANSMISSION REBUILT ($2400), 8 MONTHS LATER IT FAILED AGAIN ($1200), 2 MONTHS LATER, FAILED AGAIN ($0-WARRANTY). MECHANIC FINALLY FIGURED OUT IT WAS SOME PRESSURE RELIEVE VALVE ON THE TRANSMISSION, CAUSING PRESSURE TO BUILD UP, CAUSING T…
Read full complaint
MY CAR AT ONLY 54K MILES, TRANSMISSION FAILED, CAUSING TO LOOSE POWER IN TRAFFIC. I HAD THE TRANSMISSION REBUILT ($2400), 8 MONTHS LATER IT FAILED AGAIN ($1200), 2 MONTHS LATER, FAILED AGAIN ($0-WARRANTY). MECHANIC FINALLY FIGURED OUT IT WAS SOME PRESSURE RELIEVE VALVE ON THE TRANSMISSION, CAUSING PRESSURE TO BUILD UP, CAUSING THE TORQUE CONVERTER TO EXPLODE, SENDING DEBRIS THROUGHOUT THE TRANSMISSION. I DID NOT GO TO DEALER AS CAR FOR THAT MODEL YEAR WAS OUT OF WARRANTY, BUT WENT TO TRANSMISSION SHOP WHO HAS BEEN IN BUSINESS FOR ABOUT 30 YEARS. I WROTE TO GM, BUT GOT NO MONETARY SATISFACTION. MANY PEOPLE I'VE READ ABOUT ONLINE WITH THIS TYPE OF TRANSMISSION HAVE HAD SIMILAR PROBLEMS. I'VE NEVER HAD TRANSMISSION TROUBLE IN ALL THE CARS I'VE EVER OWNED. IT WOULD SEEM THERE IS A DEFECT IN THIS MODEL, AND WOULD LIKE TO RECOUP THE MONEY SPENT ON THIS ISSUE. IT SEEMS IT'S ON GM MODELS WITH A V8 FRONT WHEEL DRIVE TRANSMISSION. LIKE THE PONTIAC GRAND PRIX GXP, AND MONTE CARLO SS, BUICK LUCERNE V8. *TR
NHTSA ODI #10390470
81,648 miles · Feb 1, 2011
Visibility
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIG. WHILE THE VEHICLE WAS PARKED SHE TURNED ON THE HEAT AND IT FAILED TO FUNCTION. SHE STATED HAD AUTOMATIC CLIMATE CONTROL ON THE VEHICLE AND WHEN SHE TURNED THE HEATER ON NO MATTER WHAT TEMPERATURE IT WAS SET TO THE HEAT WAS MINIMAL AND LUKE WARM. THE VEHICLE WAS TAKEN TO A LOCAL MEC…
Read full complaint
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIG. WHILE THE VEHICLE WAS PARKED SHE TURNED ON THE HEAT AND IT FAILED TO FUNCTION. SHE STATED HAD AUTOMATIC CLIMATE CONTROL ON THE VEHICLE AND WHEN SHE TURNED THE HEATER ON NO MATTER WHAT TEMPERATURE IT WAS SET TO THE HEAT WAS MINIMAL AND LUKE WARM. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR THE FAILURE WHO ADVISED HER THAT THE HVAC CONTROL HEAD NEEDED TO BE REPLACED AND THAT THE PART WAS ON BACK ORDER FROM THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER COULD NOT GIVE THEM A DELIVERY DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,648 AND THE CURRENT MILEAGE WAS 81,736. UPDATED 03/31/11*LJ UPDATED 05/06/11
NHTSA ODI #10379805
58,200 miles · Jan 18, 2011
Steering
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX GTP. WHILE DRIVING APPROXIMATELY 5-10 MPH THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN TO THE LEFT. THE CONTACT STATED THE FAILURE HAD BEEN ON GOING SINCE FRIDAY JANUARY 14, 2011. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. HE CALLED THE MANUFACTURER AND …
Read full complaint
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX GTP. WHILE DRIVING APPROXIMATELY 5-10 MPH THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN TO THE LEFT. THE CONTACT STATED THE FAILURE HAD BEEN ON GOING SINCE FRIDAY JANUARY 14, 2011. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. HE CALLED THE MANUFACTURER AND WAS ADVISED THAT THEY WOULD CONTACT HIM ON JANUARY 18, 2011. THE WARRANTY WAS NOT VALID. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,200 AND THE CURRENT MILEAGE WAS 58,224.
NHTSA ODI #10377037
Mileage unknown · Jan 7, 2011
Power Train
I OWN A 2005 GRAND PRIX GXP LS4 V8 WITH 60KMI. THE TRANSMISSION HAS SHUDDERED ON THE 1-2 SHIFT AND SOMETIMES DELAYED ON THE 2-3 SHIFT SINCE 40KMI. EVERY TIME I HAVE TAKEN THE CAR IN OUT OF WARRANTY, AND EVEN WHILE IT WAS IN WARRANTY, THE PROBLEM COULD NOT BE REPLICATED. I KNOW THE 4T65E-HD TRANSMISSION IN THIS CAR IS SUBJECT TO …
Read full complaint
I OWN A 2005 GRAND PRIX GXP LS4 V8 WITH 60KMI. THE TRANSMISSION HAS SHUDDERED ON THE 1-2 SHIFT AND SOMETIMES DELAYED ON THE 2-3 SHIFT SINCE 40KMI. EVERY TIME I HAVE TAKEN THE CAR IN OUT OF WARRANTY, AND EVEN WHILE IT WAS IN WARRANTY, THE PROBLEM COULD NOT BE REPLICATED. I KNOW THE 4T65E-HD TRANSMISSION IN THIS CAR IS SUBJECT TO FAILURE AS I AM A MEMBER OF MANY ONLINE FORUMS THAT HAVE CARS WITH THE LS4 V8 AND 4T65E-HD AND THE TRANSMISSION FAILURE IS THE NUMBER ONE TOPIC OF DISCUSSION. IT WILL LEAVE YOU STRANDED WITHOUT WARNING, AND MAY BREAK IN THE MIDDLE OF TRAFFIC CAUSING A DANGEROUS SITUATION TO BE IN. IT SEEMS TO BE TOO MUCH FOR A TRANSMISSION THAT WAS DESIGNED TO BE MATED TO A V6 ENGINE TO BE MATED TO A 5..3L V8. *TR
NHTSA ODI #10375152
63,000 miles · Dec 28, 2010
Latches/locks/linkages
TL* THE CONTACT OWNS 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE ONLY HAD ONE LOCK FOR ENTERING AND EXITING THE VEHICLE WHICH HAD FAILED. THE REMOTE KEY FOB WAS PREVIOUSLY REPLACED THREE TIMES FOR THE EXACT SAME FAILURE BUT TO NO AVAIL. THE CONTACT BELIEVED THAT THE KEY FOB WAS POORLY MANUFACTURED AND WAS THE CA…
Read full complaint
TL* THE CONTACT OWNS 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE ONLY HAD ONE LOCK FOR ENTERING AND EXITING THE VEHICLE WHICH HAD FAILED. THE REMOTE KEY FOB WAS PREVIOUSLY REPLACED THREE TIMES FOR THE EXACT SAME FAILURE BUT TO NO AVAIL. THE CONTACT BELIEVED THAT THE KEY FOB WAS POORLY MANUFACTURED AND WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
NHTSA ODI #10372671
63,000 miles · Dec 27, 2010
Latches/locks/linkages
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE ONLY HAD ONE LOCK TO GET IN AND OUT THE VEHICLE WHICH DID NOT WORK. SHE HAD THE REMOTE KEY FOB REPLACED TWICE SINCE 2008 BUT THE FAILURE OCCURRED AGAIN. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE…
Read full complaint
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE ONLY HAD ONE LOCK TO GET IN AND OUT THE VEHICLE WHICH DID NOT WORK. SHE HAD THE REMOTE KEY FOB REPLACED TWICE SINCE 2008 BUT THE FAILURE OCCURRED AGAIN. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 63,000.
NHTSA ODI #10372513
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Illustration