2004 Pontiac Grand Prix

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS, THE TRACTION CONTROL, AND THE ANTI LOCK BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, THE TRACTION WARNING INDICATOR ILLUMINATED, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT CRASHED THE VEHICLE INTO A POLE AND THE ENGINE STALLED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE SPUN OUT UNCONTROLLABLY AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, AND BOTH LEGS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BOTH LEGS. THE REAR PASSENGER SUSTAINED INJURIES TO THE BACK AND BOTH LEGS. THE REAR PASSENGER SUSTAINED INJURIES TO THE BACK AND NECK. MEDICAL ATTENTION WAS REQUIRED FOR THREE OCCUPANTS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THE CRASHED WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

I WAS DRIVING AT A RATE OF 45 MPH AND MY STEERING WHEEL LOCKED UP ON ME WHICH CAUSED ME TO GO TOWARDS IN COMING TRAFFIC LUCKILY THE CAR I WAS HEADED TOWARDS STOPPED. I TRIED TO TURN MY STEERING WHEEL BACK TO THE RIGHT BUT NOTHING HAPPENED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD TO TURN MY STEERING WHEEL BECAUSE IT WAS SO HARD TO TURN. THE GENTLEMAN IN THE OTHER CAR GOT OUT TO HELP ME MOVE MY CAR OUT OF THE ROAD, AND HE WAS ABLE TO TURN THE STEERING WHEEL. HE TOLD ME TO TURN IT OFF AND TURN IT BACK ON AND THEN I WAS ABLE TO DRIVE IT WITHOUT IT LOCKING BACK UP ON ME THAT DAY. SINCE THEN I HAVE HAD IT LOCK UP ON ME WHILE BACKING OUT OR TURNING INTO THE PARKING GARAGE AT WORK ON MULTIPLE OCCASIONS. *TR

RECEIVED RECALL NOTICE FOR GM#14350 ON MARCH 1, 2015. PLACED CALL TO THE SERVICE DEPARTMENT AT FOLSOM GMC TO SCHEDULE AN APPT. NO LIVE PERSON ANSWERED. WAS FORCED TO LEAVE MY INFORMATION ON VOICE MAIL. NO RETURNED CALL RECEIVED. MADE SECOND ATTEMPT WITH ANOTHER MESSAGE. NO RESULT. WROTE LETTER TO OWNER OF DEALERSHIP WITH AN EXPLANATION OF EXPERIENCE. NO RESPONSE OR CALL FROM HIM. CONTACTED PONTIAC NATIONAL CUSTOMER ASSISTANCE CENTER. FILED A COMPLAINT, CASE #[XXX] ON APRIL 1, 2015. THEY SAID THEY WOULD CONTACT THE AFOREMENTIONED DEALERSHIP ON MY BEHALF TO GET SERVICE. HAVE NOT RECEIVED CONTACT FROM DEALERSHIP OR PONTIAC CAC. CONTACTED NHTSA RECALL PARTS INVESTIGATION CENTER TO FILE ANOTHER COMPLAINT AND RECEIVE ASSISTANCE. WAS TOLD THAT THIS ONLINE CASE REGISTRATION WOULD PROVIDE AN ID NUMBER FOR FUTURE RECORD AND DOCUMENTATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AVOID HITTING THIS CAR. I HAD JUST TALKED TO HER 20MIN BEFORE HER DEATH. HER LEFT LEG WAS BROKE AS IF SHE HAD APPLIED GREAT PRESSURE TO THE BRAKES AND HER STEERING WHEEL WAS IN A LOCKED POSITION CAUSING HER RIGHT ARM TO BREAK. THERE IS NO KNOWN REASON WHY HER SEAT BELT GAVE AWAY BECAUSE SHE WAS KNOWN TO WEAR HER SEATBELT AT ALL TIMES I RECEIVED A RECALL LETTER A YEAR LATER ABOUT THIS VEHICLE BUT IT WAS TO LATE. MY MOTHER HAD AN EXCELLENT DRIVING RECORD. THIS HAS BEEN A TREMENDOUS LOSS! *TR

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME LEAVES, AND SLID SIDEWAYS DOWN A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SORENESS IN THE BACK AND KNEES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 157,000.

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE SIDE OF A BRIDGE. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.