NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
16 reportsClear category filterMileage unknown · Nov 27, 2023
Unknown Or Other
Twice in one month my vehicle has died while driving. I have been braking and turning when this has happened and it dies without warning. No check engine lights are on the vehicle and it has 150,000 miles. It turns right back on when this happens, not sure what’s happening I lose all power to my car, checked the battery and alte…
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Twice in one month my vehicle has died while driving. I have been braking and turning when this has happened and it dies without warning. No check engine lights are on the vehicle and it has 150,000 miles. It turns right back on when this happens, not sure what’s happening I lose all power to my car, checked the battery and alternator and they are perfectly fine.
NHTSA ODI #11557117
118,000 miles · Jul 7, 2020
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
WAS DRIVING DOWN CITY STREET CAR WAS IN MOTION AND CAR DIED LEAVING ME WITH NO STEERING OR POWER. HAS NOT STARTED SINCE. HAVE NARROWED DOWN TO IGNITION OR SECURITY IT HAS KILLED A BATTERY. TURNS OVER BUT WILL NOT START. GETTING VERY COSTLY.
NHTSA ODI #11337863
Mileage unknown · Nov 24, 2017
SteeringUnknown Or Other
MY STEERING COLUMN MAKES A VIBRATING NOISE... THIS HAPPENED AFTER THE RED SECURITY LIGHT CAME ON THE LEFT PART OF THE DASH.... ALSO SINCE I PURCHASED IT IN JULY THERE HAS BEEN AN ISSUE WITH THE KEY NOT STARTING IT RIGHT AWAY USUALLY HAVE TO WAIT TEN SECONDS OR EVEN UP TO 30 SECONDS BEFORE YOU CAN START MY VEHICLE. I'M LOOKING TO…
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MY STEERING COLUMN MAKES A VIBRATING NOISE... THIS HAPPENED AFTER THE RED SECURITY LIGHT CAME ON THE LEFT PART OF THE DASH.... ALSO SINCE I PURCHASED IT IN JULY THERE HAS BEEN AN ISSUE WITH THE KEY NOT STARTING IT RIGHT AWAY USUALLY HAVE TO WAIT TEN SECONDS OR EVEN UP TO 30 SECONDS BEFORE YOU CAN START MY VEHICLE. I'M LOOKING TO PREVENT ANY ACCIDENT BEFORE IT OCCURS. I DO NOT WANT MY CAR LOCKING UP ON ME. I PREFER SAFETY OVER SPEED.
NHTSA ODI #11048301
190 miles · Feb 16, 2016
Unknown Or Other
YOU HAVE TO MESS WITH THE KEY TO GET IT TO START AND IT OVERLOADS MY FUEL PUMP AND MAKES THE FUSE BLOW AND I HAVE TO GET IT FIXED. THE KEY HAS BEEN LIKE THAT SINCE BEFORE I PURCHASED IT AND ACCORDING TO THE ORIGINAL OWNER IT'S BEEN DOING THAT SINCE HE PURCHASED IT.
NHTSA ODI #10836319
Mileage unknown · Jan 16, 2016
Unknown Or Other
THE CAR STARTS UP AND THEN SHUTS OFF AFTER 5 SECONDS. THE SECURITY SYSTEM WILL NOT LET IT STAY RUNNING.
NHTSA ODI #10820638
132,000 miles · Jul 18, 2012
Electrical SystemUnknown Or Other
THERE HAVE BEEN SEVERAL OCCASIONS THAT WHILE DRIVING MY 2001 PONTIAC GRAND AM IT SHUTS OFF. I CAN BE ON THE HIGHWAY DURING RUSH HOUR TRAFFIC AND THE OIL AND BATTERY LIGHTS TURN ON AND THE CAR DIES. I HAVE REPLACED THE BATTERY, ALTERNATOR AND FUEL PUMP ALL WITHIN THE PAST 6 MONTHS. WE HAVE DONE A FULL TUNE UP TO THE CAR AS WELL. …
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THERE HAVE BEEN SEVERAL OCCASIONS THAT WHILE DRIVING MY 2001 PONTIAC GRAND AM IT SHUTS OFF. I CAN BE ON THE HIGHWAY DURING RUSH HOUR TRAFFIC AND THE OIL AND BATTERY LIGHTS TURN ON AND THE CAR DIES. I HAVE REPLACED THE BATTERY, ALTERNATOR AND FUEL PUMP ALL WITHIN THE PAST 6 MONTHS. WE HAVE DONE A FULL TUNE UP TO THE CAR AS WELL. THE PROBLEM STARTED ABOUT A YEAR AGO AND AFTER A WHILE IT STOPPED, NOW IT STARTED DOING THIS TO ME AGAIN YESTERDAY. TODAY WHILE DRIVING IN THE RAIN DURING AFTERNOON TRAFFIC THE CAR SHUT OFF 4 TIMES ON THE HIGHWAY AND 1 TIME WHILE I WAS AT A RED LIGHT. THE CAR DOES START BACK UP RIGHT AWAY BUT THIS IS VERY DANGEROUS, I HAVE MY KIDS IN THE CAR WITH ME MOST OF THE TIME AND I DO NOT WANT SOMETHING HORRIBLE TO HAPPEN. I HAVE LOOKED ONLINE AND HAVE FOUND NO RECALLS ON THIS TYPE OF ISSUE BUT HAVE FOUND SEVERAL COMPLAINTS ABOUT IT. SOMETHING NEEDS TO BE DONE TO GET THIS FIXED BEFORE THERE IS A FATALITY! *TR
NHTSA ODI #10466521
78,152 miles · Aug 5, 2010
Electrical SystemEquipmentLatches/locks/linkages
CAR WON'T START. LEAVES ME (WIDOW) STRANDED WHEREVER I AM, AWAITING TOW TRUCK. THESE ARE WHAT HAVE BEEN REPEATED CULPRITS - DEFECTIVE PASS DOOR LOCK, DEFECTIVE HAZARD SWITCH (2 REPLACEMENTS) FAULTY IGNITION SWITCH (2 REPLACEMENTS), FAULTY IGNITION PASS LOCK SENSOR... THIS CAR HAS ALOT OF FAULTY REPLACED OVER AND OVER AGAIN SINC…
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CAR WON'T START. LEAVES ME (WIDOW) STRANDED WHEREVER I AM, AWAITING TOW TRUCK. THESE ARE WHAT HAVE BEEN REPEATED CULPRITS - DEFECTIVE PASS DOOR LOCK, DEFECTIVE HAZARD SWITCH (2 REPLACEMENTS) FAULTY IGNITION SWITCH (2 REPLACEMENTS), FAULTY IGNITION PASS LOCK SENSOR... THIS CAR HAS ALOT OF FAULTY REPLACED OVER AND OVER AGAIN SINCE 2004, 2006, 2008, 2009 AND 2010... LATEST REPLACEMENT OF FAULTY PASS DOOR LOCK SENSOR IS LISTED BELOW... *TR
NHTSA ODI #10347562
50,000 miles · Jul 29, 2009
Electrical SystemUnknown Or Other
CAR WAS PARKED CAME OUT TO LEAVE CAR WOULD NOT START HAD CAR TOWED TO DEALERSHIP WHERE CAR WAS BOUGHT NEW-2ND TIME THIS HAS HAPPENED FOUND IGNITION SWITCH AND PASSLOCK SENOR CYLINDER FAULTY DEALERSHIP STATES A DEFECT IN THIS YEAR OF GRAND AM BILL RUNS AROUND 700.00 EACH TIME-WAS TOLD IT WOULD HAPPEN AGAIN IN FUTURE. *TR
NHTSA ODI #10278616
Mileage unknown · Jul 16, 2008
Electrical SystemExterior LightingFuel System, Other
I NEVER RECEIVED THE RECALL ON THE EXTERIOR FLASHERS. HAD TO HAVE INTERIOR AND EXTERIOR FLASHERS CHANGED AT MY EXPENSE. ALSO HAVE HAD ROTORS AND BRAKES CHANGED 6 TIMES IN LAST 1 1/2 YRS. WAS TOLD ITS A PROBLEM BUT NOT ON RECALL LIST. *TR
NHTSA ODI #10234591
Mileage unknown · Jul 14, 2008
Electrical SystemEquipmentFuel System, Gasoline
THE VERY SAME PROBLEMS/ISSUES ARE OCCURRING WITH/IN MY 2001 PONTIAC GRAND AM. I AM THE ONLY OWNER OF MY VEHICLE AND HAVE EXPERIENCED EVERY SINGLE ISSUE OTHERS HAVE WROTE ABOUT. FROM THE SECURITY ISSUE TO THE DRIVER SIDE SEAT NOT MOVING AT ALL..... GM REALLY NEEDS TO RESEARCH/INVESTIGATE THESE MATTERS AND PLACE RE-CALLS ON ALL…
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THE VERY SAME PROBLEMS/ISSUES ARE OCCURRING WITH/IN MY 2001 PONTIAC GRAND AM. I AM THE ONLY OWNER OF MY VEHICLE AND HAVE EXPERIENCED EVERY SINGLE ISSUE OTHERS HAVE WROTE ABOUT. FROM THE SECURITY ISSUE TO THE DRIVER SIDE SEAT NOT MOVING AT ALL..... GM REALLY NEEDS TO RESEARCH/INVESTIGATE THESE MATTERS AND PLACE RE-CALLS ON ALL OF THEM ASAP. THIS IS A VERY SERIOUS MATTER AND APPARENTLY THEY ARE OVERLOOKING THIS COMPLETELY. *TR
NHTSA ODI #10234150
Official recalls
4Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Aug 28, 2003
CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE.
Consequence & remedy
Consequence: WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Nov 13, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES EQUIPPED WITH MANUAL TRANSAXLES (RPO M86) FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION." WHEN A DRIVER ATTEMPTS TO SHIFT FROM 5TH GEAR TO REVERSE, A SHIFT INHIBITOR CAUSES THE TRANSMISSION TO BE MECHANICALLY IN 4TH GEAR EVEN THOUGH THE SHIFT LEVER INDICATES REVERSE GEAR.
Consequence & remedy
Consequence: IN THIS SITUATION, THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION IS IN A FORWARD GEAR, WHICH IS NOT PERMITTED BY THE STANDARD.
Remedy: DEALERS WILL DISABLE THE 5TH/REVERSE INHIBITOR BY REMOVING A RETAINING PIN AND REPLACE THE SHIFTER ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA02037 · Turn Signal Failures
Opened Dec 23, 2002 · Closed Sep 5, 2003
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:hazard Flashing Warning Lights:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Illustration