2008 Pontiac G8

TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A CLANKING NOISE IN THE STEERING COLUMN. THE CONTACT ALSO STATED THAT WHENEVER THE BRAKES WERE APPLIED, THE VEHICLE WOULD PULL TOWARD THE LEFT OR RIGHT. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE FAILURE MILEAGE WAS 47,000.

I FIRST NOTICED THIS LAST YEAR WHEN I WENT TO NY FOR THANKSGIVING. EVERYTIME I TURNED TO THE LEFT MY CAR WOULD SHIMMY AND SHAKE, I WAS TOLD I WAS MISSING A WEIGHT ON MY RIM SO I DIDN'T THINK ANYTHING OF IT. AS THE YEAR WENT ON IT WOULD ONLY HAPPEN EVERY SO OFTEN AND AT TIMES WOULD DO IT AT ALL. IT STARTED TO ACT UP AGAIN BUT WOULDN'T STOP AND EVEN STEPPING ON MY BRAKES WOULD CAUSE IT. I BROUGHT IT TO A LOCAL SHOP AND THEY ADVISED THAT MY BALL JOINTS WERE SHOT AND TO BRING IT TO A DEALER. SO I DID THIS AND THEN THE DEALERSHIP THEN TELLS ME THAT MY BALL JOINTS ARE SHOT, WHICH THEN RUINED MY ROTORS (BRAKES ARE FINE) AND THAT MY HUB BEARINGS COULD ALSO BE RUINED. WITH THAT BEING SAID THEY SAID I NEEDED 3 MORE TIRES...I'VE ALREADY WENT THROUGH 9 OF THEM. WHEN I TALKED TO THE GUY AT THE FIRST SHOP HE SAID THAT I ONLY NEED ONE TIRE AND THE REST ARE FINE SO NOT SURE WHY THE DEALERSHIP WOULD TELL ME THIS. IT WAS OVER $1,000 TO FIX EVERYTHING NOT INCLUDING MY TIRES SO I BROUGHT IT TO THE LOCAL SHOP WHOM SAID THEY COULD ORDER THE PARTS AND HAVE THE JOB DONE FOR LESS THAN $600 (NO INCLUDING THE ONE TIRE WHICH IS $170.00). I CONTACTED GM ABOUT THIS DUE TO SEEING BULLETIN'S POSTED ON HERE FOR THE SAME ISSUES WITH THIS CAR BUT THEY WOULDN'T HELP OR GIVE ME AN INCH AND BASICALLY LEFT IT IN MY LAP AND SAID YOU HAVE TO TAKE CARE OF IT. I HAVE ALSO FOUND OUT THAT THE PARTS FOR MY CAR ARE GETTING LOW AND THAT WHEN GM RUNS OUT OF THEM THEY WILL NOT BE MAKING ANYMORE. NOT ALL OF THIS CAR HAS AFTER MARKET PARTS. AS OF RIGHT NOW JUST THE ROTORS DO AND THE WINDSHIELD WIPERS HAVE TO BE ORDERED AS WELL. I WAS DISAPPOINTED IN GM SERVICE BECAUSE THE FIRST GUY I TALKED TO SAID IT WAS A FAULTY PART THEN THE NEXT GUY WHO TOOK OVER THE CASE SAID IT WASN'T. *TR

TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE VEHICLE WAS EQUIPPED WITH GOODYEAR TIRES, TIRE LINE EAGLE RSA SIZE 245-45R-18, DOT M6A9-CMDR. THE CONTACT STATED THE DRIVERS SIDE FRONT AND REAR TIRES WERE LOSING AIR, THE TIRE BELT AND TREAD ALSO SEPARATED FROM THE INSIDE WALL. THE VIN WAS NOT AVAILABLE. THE TIRES FAILURE MILEAGE WAS 41,000.

I TOOK MY CAR IN FOR ROUTINE MAINTENANCE BECAUSE I FELT SOME SHAKING IN MY TIRES. I FIGURED IT WAS JUST IN NEED OF A TIRE ROTATION & ALIGNMENT.. TURNS OUT ITS SOMETHING WRONG WITH MY SUSPENSION ARM BARS. CONVENIENTLY I AM 4000 OUT OF MY MANUFACTURER WARRANTY. I HAVE A 3RD PARTY WARRANTY THROUGH AMERICAN AUTO AND THEY ARE NOW TELLING ME THAT THIS IS A PRE-EXISTING PROBLEM AND THEY WILL NOT COVER IT. SO NOW I AM LEFT TO PAY $1200 OR RUN THE RISK OF MORE DAMAGE BECAUSE I AM STILL DRIVING MY CAR. I CAN'T BELIEVE THAT I BOUGHT A BRAND NEW CAR & @ ONLY 40,000 I AM HAVING THIS KIND OF PROBLEM. *TR

VEHICLE WAS MAKING A CRUNCH LIKE NOISE WHILE DRIVING OVER THE LEAST LITTLE BUMP. I WAS ON MY WAY TO A DOC APPOINTMENT 45 MINUTES FROM HOME AND IMMEDIATELY CALLED THE DEALER WHERE I PURCHASED THE VEHICLE. I DROPPED THE VEHICLE OFF THE SAME EVENING FOR SERVICE THE NEXT DAY. THE SERVICE DEPARTMENT CALLED TO TELL ME I HAD BAD BALL JOINTS AND THEY DID NOT HAVE THEM IN STOCK SO I WOULD HAVE TO WAIT ANOTHER DAY FOR THE REPAIRS. I ASKED IF I COULD PICK THE CAR UP UNTIL THEY GOT THE PARTS AND THEY TOLD ME IT WAS DANGEROUS TO DRIVE IT. THE CAR HAD ONLY 42,000 AND THE BALL JOINTS WERE NOT COVERED UNDER WARRANTY. I PHONED GM TO TELL THEM ABOUT MY PROBLEM AND THEY INFORMED ME THAT THIS WAS NOT A BIG ENOUGH ISSUE FOR A RECALL. SO PERHAPS IF I HADN'T ACTED IMMEDIATELY THE OUTCOME COULD HAVE BEEN LIFE THREATENING AND MAYBE THEN IT WOULD HAVE BEEN A BIG ENOUGH ISSUE. I ENDED UP PAYING $778 FOR THE REPAIR. PLEASE DO NOT LET SOMEONE DIE BEFORE GM HAS TO RECALL THIS PROBLEM. *TR

AFTER PUTTING THE VEHICLE IN PARK, THE KEY WILL ONLY TURN HALFWAY. THIS RESULTS IN THE KEY BEING STUCK IN THE IGNITION. THIS OCCURS INTERMITTENTLY, BUT TENDS TO GET WORSE THE MORE FREQUENTLY THE VEHICLE IS DRIVEN. ONLY WAY I HAVE BEEN ABLE TO REMOVE THE KEY IS TO TURN THE VEHICLE BACK ON AND ROTATE THRU THE GEARS. SOMETIMES IT TAKES 5 OR 6 TRIES. ALSO THE SIDE VIEW MIRRORS WILL NOT OPERATE ALL THE TIME EITHER AND ACCORDING TO THE DEALER, THE MIRROR AND THE KEY IGNITION RUN THRU THE SAME WIRE HARNESS IN THE SHIFTER MECHANISM. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2 SEPARATE TIMES. THE FIRST TIME THEY COULD NOT MIMIC THE SITUATION, BUT THE SECOND TIME IT HAPPENED 5 TIMES AFTER 3 DAYS OF TESTING. THIS CONDITION APPEARS TO HAVE HAPPENED TO NUMEROUS CUSTOMERS BASED ON INFO I HAVE READ ON THE INTERNET. I AM WORKING WITH GM TO GET THIS RESOLVED BUT I BELIEVE A RECALL SHOULD BE AT LEAST INVESTIGATED SINCE MY VEHICLE IS ONLY 2.5 YEARS OLD AND OTHERS OWNERS HAVE HAD A SIMILAR CONDITION OCCUR. TO CORRECT THE PROBLEM THE DEALER IS REPLACING THE FLOOR SHIFTER AND THE WIRE HARNESS. NOT SURE IF THIS WILL WORK BUT HOPE SO. *TR

THE AIR BAGS STOPPED WORKING. DASH AND COMPUTER ICONS SIGNALED FAILURE. MADE APPOINTMENT AT GM TO INSPECT, THEY INDICATE THE CONTROL MODULE FOR THE AIRBAGS IS NOT WORKING. AFTER TWO WEEKS THEY CANNOT LOCATE PART TO MAKE REPAIR. THEY WILL NOT OFFER A LOANER CAR. THEY CANNOT ADVISE WHEN PARTS WILL BE AVAILABLE. THE CAR IS NOT COMPLIANT WITH FEDERAL REGULATION, AND THEY ARE NOT ABLE TO REPAIR. THIS SEEMS INAPPROPRIATE. AND IS VERY UNSAFE FOR MY FAMILY. I HAVE SPOKEN WITH GM CUSTOMER CARE AND THEY HAVE NOT BEEN ABLE TO HELP.

TL*THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD FIGURE OUT THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

GM TECHNICAL BULLETIN: 09203D: FRONT SUSPENSION LCA BALL JOINT BULLETIN THIS IS A RECURRING PROBLEM WITH 2008-2009 PONTIAC G8. GM HASN'T ISSUED A RECALL FOR THIS ISSUE AND ITS A SAFETY ISSUE. THEY RELEASED 4 REVISED CONTROL ARMS WITH BETTER BALL JOINTS THAT NEEDS REPLACING ON ALL THE G8. INSTEAD OF FIXING THE PROBLEM THEY RELEASED IT AS A TECHNICAL SERVICE BULLETIN FOR DEALERS TO TAKE NOTE OF THE ISSUE. IF THE BALL JOINTS FAIL THIS CAN CAUSE A SERIOUS ACCIDENT OR DEATH. CAUSE: THE RUBBER "BOOT" OVER THE FRONT END LOWER CONTROL ARM BALL JOINT MAY HAVE BECOME DISLODGED OR TORN COMPROMISING THE SEAL. MOISTURE INSIDE THE BALL JOINT SEAL MAY CAUSE CORROSION, SHORTENING THE SERVICE LIFE OF THE COMPONENT. #09-03-08-008: KNOCK CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) - (OCT 5, 2009) SUBJECT: KNOCK, CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) MODELS: 2008-2009 PONTIAC G8 ATTENTION: THIS BULLETIN IS INTENDED TO CORRECT A CONDITION FOR FRONT END KNOCK, CLUNK OR CLICKING. VEHICLES PREVIOUSLY REPAIRED AS PART OF CAMPAIGN #09203A ARE TO FOLLOW A DIFFERENT REPAIR PROCEDURE AS OUTLINED UNDER THE CORRECTION SECTION BELOW. *TR

I BROUGHT MY 2008 PONTIAC GT TO THE DEALER LAST MONTH TO HAVE THE CONTROL ARMS INSPECTED. CAR HAS 18,100 MILES ON IT. THE TECH TOLD ME BOTH LOWER BALL JOINTS WERE SHOT AND THEY WOULD OVERNIGHT THE PARTS. I TOLD HIM THERE WAS A RECALL ON BALL JOINTS BUT MY VIN WAS NOT INCLUDED. I ALSO BROUGHT A COPY OF THE TSB FOR THE BALL JOINTS AND TOLD HIM I WANTED ALL 4 CONTROL ARMS, NOT JUST THE 2 LOWER ONES. THE EXACT WORDING OF THE TSB IS "... AND FOUND TO HAVE ONE OR MORE OF THE RUBBER BOOTS IMPROPERLY SEALING SHOULD HAVE ALL 4 FRONT CONTROL ARMS REPLACED." THE TECH TOLD ME ALL 4 OF MY BOOTS WERE FINE AND DID NOT CAUSE THE BALL JOINT FAILURE, THEREFORE SINCE MY BOOTS WERE FINE I AM NOT ENTITLED TO THE UPPER CONTROL ARMS. I ASKED HOW THE 2 LOWER BALL JOINTS COULD FAIL IN JUST 18,000 MILES AND WAS TOLD MAYBE THEY WERE DEFECTIVE OR MAYBE I ABUSED THE CAR, IT WASN'T THE BOOTS FAULT. *TR