2025 Polestar Polestar 3

Vehicle does not charge on home charger (tesla universal wall charger with 60a breaker) at greater than 14a. Vehicle often shows error message when charging "charging interrupted". Other vehicles charge at speeds up to 50a on the charger. It is available for inspection upon request. Dealer aware of the problem. told to wait for a software update with no ETA. Error message in vehicle reads - ""charging system fault"

On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". These appeared at around 3,400 miles, and while connected to a level 2, 40amp, charger. Attempts to use any form of AC charging after this would not initialize. This issue has been reported by MANY other Polestar 3 owners in the US and globally. There are also several NHTSA manufacturer communications related to this problem, such as DP1035, DP1037, and DP1038.

There are several issues with this vehicles, but here are the two most glaring safety issues: 1.) Emergency Braking System - on two occasions this was activated with no actual emergency. The first was simply turning left at an intersection. I was ~10ft away from the car in front of me and keeping the same speed or less than that car. The emergency braking was activated and the vehicle came to an almost full stop. The vehicle behind me nearly hit me. There was no reason for this to be activated and nearly caused an accident rather than prevented one. Check out the owner forums - this is happening frequently to multiple owners. [XXX] 2.) The software frequently shows malfunction in critical systems such as suspension and drivetrain which then will randomly disappear with a restart of the car or system. Again there are many stories of this in the owner forums. The most recent fault for us showed a suspension malfunction that then disappeared once it got to the dealer. These random phantom warnings are a safety hazard as drivers may become complacent and begin ignoring them. When a real malfunction happens it could be ignored to catastrophic results. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

According to the NHTSA documentation, "REQUIREMENT: The rear visibility system must default to the rearview image meeting the requirements of S5.5.1 and S5.5.2 (S6.2.1 and S6.2.2) at the beginning of each backing event regardless of any modification to the field of view the driver has previously selected." The Polestar 3 does show the rearview camera upon initially entering reverse, but if the car is placed in drive and then placed back into reverse, only the top-down "bird-eye" view is displayed. The driver must manually configure the camera to show the rear view again. This would appear to be a violation of this requirement.

The rear view parking camera software is defective. If you put the car into reverse, the rear parking camera view comes up (as intended). However, if you put the car into drive and then back into reverse (as if you are making some parking adjustments in a parking lot), the rear parking camera view does NOT come back up. In fact, it requires several additional touches on the car's infotainment touchscreen to bring the rear parking camera view back up.

The issue is with the displaying of the rear view camera. When I put the car in reverse the rear view camera displays on the bottom of the screen and the 360 view at the top of the screen as it should. But if I then put the car in drive (like when parallel parking) the display changes to show just the 360 view. Then when I put the car back in reverse only the 360 degree view is shown the reverse camera view is not displayed as required. The only way to get the reverse camera view to display is to tap the screen and click on the Rear view options to get the rear view to display. This is clearly a safety issue and not following federal regulations.