1998 Plymouth Voyager

TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC WHO STATED THAT THE UNDER CARRIAGE HAD DETERIORATED DUE TO RUST. AN AUTHORIZED DEALER CONFIRMED THE DIAGNOSIS. THE CONTACT CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH ANYONE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 09/24/10. *LJ UPDATED 09/24/10

THE HEAT CHANGES FROM HOT TO A/C BY ITSELF, THE REAR DEFROST DON'T WORK ALL THE TIME, THE BACK WIPERS GO ON BY THEN SELF WITH DIFFERENT DELAYS,,, , STAYS ON DEFROST, AND THE STRUT TOWER ARE VERY POOR SHAPE, NEVER SAW STRUT TOWERS RUST LIKE THIS ON ANY OTHER VAN OR CAR BUT THIS ONE..1998 PLYMOUTH VOYAGER...ALSO ALL THIS STUFF WRONG WITH IT AND THE CHECK ENGINE LIKE DON'T GO ON...VERY BAD VAN TO HAVE. *TR

TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE HEADLIGHTS, MARKER LIGHTS, SPEEDOMETER, FUEL GAUGE, ODOMETER, TEMPERATURE GAUGE, WIPERS, HORN AND POWER LOCKS ALL STOPPED WORKING. THE CONTACT HAD TO DRIVE AT NIGHT WITH NO LIGHTS FOR THREE DAYS. WHEN THE LIGHTS CAME BACK ON THEY FUNCTIONED INTERMITTENTLY AND THEN SHUT OFF FOR SEVERAL DAYS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULAR WAS DESTROYED. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. THE CURRENT MILEAGE WAS UNKNOWN.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE CHRYSLER DEALER HAS NOT BEEN ABLE TO FIX THE CLOCKSPRING ON MY MINIVAN BECAUSE THE PART THAT CHRYSLER WILL PAY FOR IS NOT IN STOCK. [XXX]. I HAVE HAD MY MINIVAN IN THE DEALER MULTIPLE TIMES SINCE JAN 15 AND THEY HAVE NOT FIXED THE AIRBAG TO DEPLOY IF NEEDED. IT SEEMS TO ME THAT CHRYSLER IS LIMITING PARTS TO FIX A SAFETY RECALL. *TR

TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER WHICH WAS PURCHASED IN 2000. HE RECEIVED A RECALL LETTER FROM CHRYSLER AND DID NOT HAVE ANY FAILURES ON THE VEHICLE AT THAT TIME. NHTSA CAMPAIGN ID NUMBER: 02V293000, AIR BAGS FRONTAL. AFTER THE CONTACT RECEIVED THE LETTER, THE AIRBAG WARNING LIGHT ILLUMINATED ON THE WARNING PANEL AND THE HORN FAILED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS PER THE ABOVE MENTIONED RECALL; HOWEVER, HE WAS TOLD THE CLOCK SPRING ASSEMBLY PART WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR A MONTH. THE FAILURE AND CURRENT MILEAGES WERE 183,000. THE VIN WAS NOT AVAILABLE.

WE HAVE PAID NUMEROUS TIMES TO HAVE THESE SAME ISSUES LOOKED AT PARTS REPLACED. NEW BRAIN AS THEY SAID FOR THE CAR, NEW COMPUTER MODULES. THIS OVER THE YEARS HAS COST ME UNTOLD AMOUNTS OF TIME AND MONEY. THE DASH SHUTS OFF COMPLETELY WHILE DRIVING, EVEN THOUGH WE HAVE HAD EVERYTHING REPLACED. WIPERS DO WHAT THEY CHOOSE, IF WE LEAVE THEM ON THEY STAY OFF.IF WE TURN THEM OFF THEY GO ON. WE HAVE NO DASH WHAT SO EVER, UNABLE TO ASCERTAIN SPEED IN THE MIDDLE OF DRIVING. NUMEROUS TIMES THE VEHICLE HAS JUST SHUT DOWN WHEN COMING TO A STOP. RADIO AND CD PLAYER WORKS AND DOESN'T AT VARIABLE TIMES. WE HAVE HAD ALL OF THIS LOOKED AT NUMEROUS TIMES AND NO ONE KNOWS WHAT TO DO THEY JUST MAKE EDUCATED GUESSES AND HOPE IT FIXES IT. WE HAVE SPENT FAR TOO MUCH MONEY ON THIS ISSUE. THE DOOR LOCKS WORK SPORADIC. ON OCCASIONS WE WILL LOSE JUST PART OF THE INSTRUMENT PANEL AND HAVE HALF STILL. FOR EXAMPLE WE HAVE LOST SPEED ODOMETER AND GAS AND KEPT HE REST. THIS CAR IS A LEMON AND A PENDING DEATH TRAP. THERE IS NEVER ANY KIND OF WARNING TO OWNERS, I AM TOLD TO REPLACE THE MAIN COMPUTER OVER AND OVER. BEING AS ITS THE MAIN COMPUTER FOR THE VEHICLE IT ALSO OVER SEES MANY OTHER OPERATIONS OF THE VEHICLE AND CAN CAUSE NUMEROUS OTHER THINGS TO HAPPEN WHICH WE MAY NEVER KNOW OF UNTIL SAID CONDITIONS REQUIRE THAT ACTION AND IT IS NOT PRESENT. *TR

AS AN INVESTIGATOR ASSIGNED TO THE CALIFORNIA HIGHWAY PATROL, MULTIDISCIPLINARY ACCIDENT INVESTIGATION TEAM (MAIT) IN SACRAMENTO, AND AS DIRECTED BY THE MAIT OPERATIONS MANUAL, THIS IS TO NOTIFY NHTSA/ODI OF THE VERIFIED FAILURE OF A SAFETY RESTRAINT SYSTEM IN A VEHICLE INVOLVED IN A SEVERE-INJURY TRAFFIC COLLISION. ON SEPTEMBER 2, 2009, A 1998 PLYMOUTH VOYAGER WAS INVOLVED IN A COLLISION IN SAN JOAQUIN COUNTY, CA. THE REGISTERED OWNER/SOLE OCCUPANT IN THE VOYAGER SUSTAINED INJURY WHEN HIS VEHICLE COLLIDED INTO THE REAR OF A 1999 CHEVROLET TAHOE, AT SPEED. THE PRINCIPAL DIRECTION OF FORCE WAS ESSENTIALLY FROM FRONT-TO-REAR THROUGH THE PLYMOUTH AND THE FRONTAL DAMAGE WAS EQUALLY DISTRIBUTED ACROSS THE FULL WIDTH OF THE VEHICLE. THE FRONT PASSENGER'S SRS DEPLOYED, AND THE DRIVER'S SRS DID NOT. THE DRIVER OF THE PLYMOUTH WAS RESTRAINED BY HIS SEAT BELT. A QUERY OF THE NHTSA WEBSITE INDICATED THE PLYMOUTH WAS SUBJECT TO RECALL UNDER NHTSA CAMPAIGN 04V-480, AND DAIMLER CHRYSLER RECALL NO. D17. THE RECALL WAS THE SUBJECT OF EA04-013 OF THE ODI. A LOCAL DODGE DEALER CONFIRMED THE VEHICLE WAS PART OF THE GROUP UNDER RECALL AND HAD NOT UNDERGONE CORRECTION OF THE CONDITION DESPITE RECORDS OF MAILED NOTIFICATIONS TO THE REGISTERED OWNER, OF VALLEY SPRINGS, CA. THE DRIVER OF THE PLYMOUTH MADE NO STATEMENT REGARDING THE STATUS OF THE SRS WARNING INDICATOR LAMP PRIOR TO THE COLLISION, WHICH IS UNDER INVESTIGATION BY THE STOCKTON AREA OF THE CALIFORNIA HIGHWAY PATROL. VALLEY DAVISON MAIT'S PRELIMINARY INVESTIGATION INDICATES THAT THE DRIVER?S SRS COMPONENTS WERE IN PLACE ON THE VEHICLE. MAIT WILL NOT CONDUCT A FAILURE ANALYSIS INVESTIGATION, AS THE MATTER IS CIVIL, NOT CRIMINAL, IN NATURE. A REPORT OF THE MAIT FINDINGS WILL FOLLOW. OFFICER C.M. PORT, ID 9729 CALIFORNIA HIGHWAY PATROL, VALLEY DIVISION MAIT. *TR UPDATED 07/01/10 *BF UPDATED 07/06/10*JB

OWN A 98 PLYMOUTH VOYAGER EXPRESSO THAT INTERMITTENTLY WILL NOT CRANK OR WILL CRANK AND IMMEDIATELY GO DEAD. ALL DASH LIGHTS FLICKER OR GO OUT, NO FUEL INDICATOR, NO SPEEDOMETER. HAS DIED WHILE DRIVING IT ONCE WHICH WAS VERY DANGEROUS AND SCARY. FAILURE OCCURS PERIODICALLY AND IS DANGEROUS AND VEHICLE IS NO LONGER DEPENDABLE. HAVE HAD NUMEROUS THINGS REPLACED BCM, STARTER, WIRING HARNESS, SENSORS ETC. PROBLEM CONTINUES TO COME BACK EVENTUALLY. HAS TO BE A CHRYSLER DEFECT. I HAD ONE DEALERSHIP DENY AWARENESS OF A PROBLEM WITH THAT YEAR MINIVAN AND SOME SAY "YOU CAN TRY THIS FOR 1,000 DOLLARS BUT IT MAY ONLY WORK FOR AWHILE. THIS SHOULD FALL UNDER THE LEMON LAW MOST REPAIRS MADE ONLY LASTED A FEW MONTHS. NO REPAIRS HAVE LASTED MORE THAN A YEAR. PLEASE HELP...I LOVE MY VEHICLE OTHERWISE BUT HAVE NO MONEY TO MAKE FURTHER REPAIRS OR TO BUY A NEW VEHICLE. I STARTED HAVING THIS PROBLEM IN OCTOBER OF 2006 AND HAVE BEEN DEALING WITH THIS OFF AND ON EVER SINCE. MY VAN WILL NOT CRANK NOW AND I HAVE ONLY HAD THE LATEST BCM SINCE OCTOBER 2008. *TR

RECEIVED RECALL NOTICE FROM CHRYSLER DEALERSHIP WITH CORPORATE PROGRAM HEADQUARTERS POSTMARK NOTIFICATION # CJD62709 FOR 1998 PLYMOUTH VOYAGER BUT NEITHER CUSTOMER SERVICE AT NUMBER INDICATED OR MANUFACTURER HAS ANY INFORMATION REGARDING PROBLEM. DRIVER(S) OF THIS VEHICLE LEFT CLUELESS AND IS NOW SAFETY HAZARD OPERATING VEHICLE. *TR