NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
323 reports79,500 miles · Oct 9, 2003
Power TrainVehicle Speed Control
VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE. CONSUMER FEELS THAT THE SERVICE WAS INCOMPLETE BECAUSE, AFTER A WEEK, VEHICLE STARTED JERKING WHENEVER ACCELERATOR WAS PRESSED. VEHICLE WAS TAKEN TO ANOTHER SHOP, AND CONSUMER WAS TOLD THAT TRANSMISSION FLUID WAS EXCEPTIONALLY LOW. LESS THAN A WEEK AFTER THAT DIAGNOSIS TRANSMISSI…
Read full complaint
VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE. CONSUMER FEELS THAT THE SERVICE WAS INCOMPLETE BECAUSE, AFTER A WEEK, VEHICLE STARTED JERKING WHENEVER ACCELERATOR WAS PRESSED. VEHICLE WAS TAKEN TO ANOTHER SHOP, AND CONSUMER WAS TOLD THAT TRANSMISSION FLUID WAS EXCEPTIONALLY LOW. LESS THAN A WEEK AFTER THAT DIAGNOSIS TRANSMISSION COMPLETELY STOPPED WORKING. THE DEALER WOULD NOT MAKE REPAIRS WITHOUT CONSUMER PAYING FOR THEM.*AK
NHTSA ODI #10042657
67,000 miles · Sep 15, 2003
Air BagsElectrical System
THE HORN ASSEMBLY SOUNDED OFF AND ON INTERMITTENTLY, WHICH CAUSED A SHORT THROUGH THE VEHICLE. WHILE PRESSING THE HORN THERE WAS ONE MINUTE COMMUNICATION. *AK AT TIMES IT STAYED ON FOR 30 SECONDS TO A MINUTE. THE PROBLEM WAS DIAGNOSED FOR A COST OF $350. WHEN THE DEALER DIAGNOSED IT, THE COST WENT UP TO $1000. AS A RESULT …
Read full complaint
THE HORN ASSEMBLY SOUNDED OFF AND ON INTERMITTENTLY, WHICH CAUSED A SHORT THROUGH THE VEHICLE. WHILE PRESSING THE HORN THERE WAS ONE MINUTE COMMUNICATION. *AK AT TIMES IT STAYED ON FOR 30 SECONDS TO A MINUTE. THE PROBLEM WAS DIAGNOSED FOR A COST OF $350. WHEN THE DEALER DIAGNOSED IT, THE COST WENT UP TO $1000. AS A RESULT OF THE PROBLEM BEING IN THE STEERING UNIT WHICH HOUSED THE AIR BAG. DEALERSHIP DISCONNECTED THE HORN. *PH. THERE WAS A RECALL REGARDING THE CLOCK SPRING WHICH WAS REPLACED. *JB
NHTSA ODI #10034585
73,000 miles · Aug 28, 2003
Power Train
THE DIFFERENTIAL PIN BROKE INSIDE TRANSMISSION. AS A RESULT, TRANSMISSION HAD TO BE REPLACED.*AK
NHTSA ODI #10037911
94,000 miles · Aug 25, 2003
Service Brakes, Hydraulic
WHILE DRIVING AT AN UNDETERMINED SPEED, AND BRAKE PEDAL WAS DEPRESSED PEDAL WENT TO THE FLOOR. WHEN THIS OCCURRED VEHICLE PULLED TO THE LEFT. THE FAILURE WAS CAUSED BY BRAKE PADS COMING OFF THE BRAKE. DEALERSHIP INDICATED THAT THERE WAS A DEFECT IN THE BRAKE DESIGN THAT CAUSED PREMATURE BRAKE WEAR.*AK
NHTSA ODI #10034503
24,500 miles · Aug 21, 2003
Engine And Engine CoolingEquipment
AIR CONDITIONING COMPRESSOR FROZE AT EXTREMELY LOW MILEAGE (24,000) CREATING FIRE HAZARD BENEATH HOOD DUE TO RUBBING ACTION OF DRIVEBELT. *AK
NHTSA ODI #10033246
78,116 miles · Aug 15, 2003
Electrical System
1998 PLYMONTH VOYAGER SE IGNITION- SECURITY SYSTEM FAILURE. *AK
NHTSA ODI #10032872
Mileage unknown · Aug 13, 2003
Air Bags
ON CERTAIN MINI VANS CLOCKSPRING ASSEMBLY MAY HAVE BEEN WINDED INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.REMEDY: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. D…
Read full complaint
ON CERTAIN MINI VANS CLOCKSPRING ASSEMBLY MAY HAVE BEEN WINDED INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.REMEDY: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. *AK
NHTSA ODI #10033829
50,000 miles · Aug 11, 2003
Electrical System
IGNITION LOCK CYLINDER FAILED. DEALER REPLACING SAYS THAT IT HAPPENS FREQUENTLY. PUT KEY IN LOCK AND KEY WOULD NOT TURN OR STEERING WHEEL UNLOCK.
NHTSA ODI #10032583
Mileage unknown · Aug 7, 2003
Engine And Engine Cooling
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE VEHICLE SHUT DOWN AND FAILED TO RESTART. *AK THE VAN WOULD CUT OFF AND WOULDN'T START FOR 2-3 HOURS MAYBE LONGER. THE VAN NO LONGER STARTS. *PH *JB
NHTSA ODI #10027107
72,000 miles · Jul 29, 2003
Air BagsElectrical System
CONSUMER STATES AIRBAG LIGHT IS ON, AND THE HORN DOES NOT SOUND WHEN PRESSED. DELAER HAS BEEN CONTACTED. *AK
NHTSA ODI #10031335
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
Illustration