1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. …
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1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. THIS IS A KNOWN DEFECT COVERED BY CHRYSLER CORPORATION IN A TECHNICAL SERVICE BULLETIN (TSB) LABELING THE PROBLEM AS MERELY COSMETIC. *TR
NHTSA ODI #10402633
57,000 miles · Jul 7, 2010
Structure
TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC WHO STATED THAT THE UNDER CARRIAGE HAD DETERIORATED DUE TO RUST. AN AUTHORIZED DEALER CONFIRMED THE DIAGNOSIS. THE CONTACT CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH ANYONE. THE APPROXIMATE FAILURE AND CURRENT MILEA…
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TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC WHO STATED THAT THE UNDER CARRIAGE HAD DETERIORATED DUE TO RUST. AN AUTHORIZED DEALER CONFIRMED THE DIAGNOSIS. THE CONTACT CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH ANYONE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 09/24/10. *LJ UPDATED 09/24/10
NHTSA ODI #10341768
68,000 miles · May 10, 2010
Electrical SystemStructureVisibilityInjury
THE HEAT CHANGES FROM HOT TO A/C BY ITSELF, THE REAR DEFROST DON'T WORK ALL THE TIME, THE BACK WIPERS GO ON BY THEN SELF WITH DIFFERENT DELAYS,,, , STAYS ON DEFROST, AND THE STRUT TOWER ARE VERY POOR SHAPE, NEVER SAW STRUT TOWERS RUST LIKE THIS ON ANY OTHER VAN OR CAR BUT THIS ONE..1998 PLYMOUTH VOYAGER...ALSO ALL THIS…
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THE HEAT CHANGES FROM HOT TO A/C BY ITSELF, THE REAR DEFROST DON'T WORK ALL THE TIME, THE BACK WIPERS GO ON BY THEN SELF WITH DIFFERENT DELAYS,,, , STAYS ON DEFROST, AND THE STRUT TOWER ARE VERY POOR SHAPE, NEVER SAW STRUT TOWERS RUST LIKE THIS ON ANY OTHER VAN OR CAR BUT THIS ONE..1998 PLYMOUTH VOYAGER...ALSO ALL THIS STUFF WRONG WITH IT AND THE CHECK ENGINE LIKE DON'T GO ON...VERY BAD VAN TO HAVE. *TR
NHTSA ODI #10329783
100,000 miles · Oct 13, 2009
StructureSuspension
FRONT DRIVER SIDE STRUT TOWER RUSTED OUT AND FRONT TIRE FALLING OFF CAR. *TR
NHTSA ODI #10287226
139,397 miles · Aug 5, 2008
Structure
FAILURE TO PASS INSPECTION W/O REPAIR AS A SAFETY ISSUE 1998 PLYMOUTH VOYAGER DRIVER'S SIDE STRUT TOWER CAP RUST THROUGH. *TR
NHTSA ODI #10237061
61,000 miles · Jul 6, 2008
Structure
THE STRUT TOWER IS RUSTING VERY BAD AND ABOUT TO BREAK OFF. THIS IS A VERY BIG DANGER FOR MY WIFE AND FOUR KIDS.. I FIRST NOTICE THE RUST 2 WEEKS AFTER WE BOUGHT THIS 1998 PLYMOUTH VOYAGER, AND THE DEALER WOULD NOT FIX IT. IT BEEN 3.5 YEARS KNOW AND THERE ARE HOLES WE CAN SEE THOUGH. NOT VERY GOOD. I ALSO NOTICED THE VAN …
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THE STRUT TOWER IS RUSTING VERY BAD AND ABOUT TO BREAK OFF. THIS IS A VERY BIG DANGER FOR MY WIFE AND FOUR KIDS.. I FIRST NOTICE THE RUST 2 WEEKS AFTER WE BOUGHT THIS 1998 PLYMOUTH VOYAGER, AND THE DEALER WOULD NOT FIX IT. IT BEEN 3.5 YEARS KNOW AND THERE ARE HOLES WE CAN SEE THOUGH. NOT VERY GOOD. I ALSO NOTICED THE VAN IS ABOUT 1/2" LOWER TO THE GROUND FROM THE SIDE THE RUST IS BAD. THE ONLY HAD 62,000 MILE IB IT WHEN WE NOTICED THE RUST. THERE SHOULD BE A RECALL. SHOPS TOLD ME EVERY 1998 PLYMOUTH VOYAGER THEY SEE HAS GOT THE SAME PROBLEM. *TR
NHTSA ODI #10233283
115,000 miles · Jun 22, 2006
Structure
DT*: THE CONTACT STATED THAT THE LEFT FRONT STRUT TOWER OF THE VEHICLE APPEARED TO HAVE AN UNUSUAL AMOUNT OF RUST ON TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 12/28/04 WHO DETERMINED IT WOULD HAVE TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM ON THIS MODEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP …
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DT*: THE CONTACT STATED THAT THE LEFT FRONT STRUT TOWER OF THE VEHICLE APPEARED TO HAVE AN UNUSUAL AMOUNT OF RUST ON TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 12/28/04 WHO DETERMINED IT WOULD HAVE TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM ON THIS MODEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 02/18/05 FOR REPLACEMENT OF FRONT STRUTS, REAR SHOCKS, AND WHEEL ALIGNMENT. THE REPAIR SHOP NOTICED THAT THE RIGHT FRONT STRUT TOWER WAS ALSO RUSTED AND WOULD NEED TO BE REPLACED. UPDATED 8/9/2006 - RUST WAS FIRST OBSERVED BY AND INDEPENDENT REPAIR SHOP MAY 6, 2004. *NM
NHTSA ODI #10160416
162,000 miles · Feb 4, 2006
Structure
1998 PLYMOUTH MINIVAN. STRUCTURE RUSTED THROUGH ON LEFT FRONT STRUT TOWER. THE PROBLEM WAS CAUGHT WHEN THERE WAS APPROX. 90% RUST THROUGH. A POTHOLE HIT OR JUST SEVERE BRAKING COULD HAVE HAD CATASTROPHIC RESULTS. CHRYSLER ADVISES THAT THEY WILL DO NOTHING BUT SAY SORRY. IS THIS A CHRONIC PROBLEM ?? *NM
NHTSA ODI #10149439
Mileage unknown · Oct 10, 2005
Structure
WHILE HAVING A NEW BATTERY INSTALLED ON OUR 1998 PLYMOUTH VOYAGER, WE WERE SHOWN THAT THE STRUT TOWER IS RUSTING AND CRACKED ON THE TOP. SUBSEQUENT EXAMINATION BY OTHER MECHANICS SHOWS THAT THE RUSTING STARTED IN THE TOP PLATE AND WORKED ITS WAY DOWN TO THE SECOND PLATE, WHICH IS NOT AS BAD. THE COMMENT WE KEEP HEARING A LOT OF …
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WHILE HAVING A NEW BATTERY INSTALLED ON OUR 1998 PLYMOUTH VOYAGER, WE WERE SHOWN THAT THE STRUT TOWER IS RUSTING AND CRACKED ON THE TOP. SUBSEQUENT EXAMINATION BY OTHER MECHANICS SHOWS THAT THE RUSTING STARTED IN THE TOP PLATE AND WORKED ITS WAY DOWN TO THE SECOND PLATE, WHICH IS NOT AS BAD. THE COMMENT WE KEEP HEARING A LOT OF IS, " I'VE NEVER SEEN ANYTHING LIKE THIS." YET ONE OF OUR NEIGHBORS WHO HAS THE DODGE VERSION, SAME YEAR, ALSO HAS THE SAME PROBLEM. I AM WONDERING IF YOU HAVE HEARD OF ANYTHING LIKE THIS WITH THESE VANS AND/OR IF THIS COULD BE A PROBLEM WITH THEM THAT IS JUST SHOWING UP NOW. *JB
NHTSA ODI #10139195
Mileage unknown · Oct 5, 2005
StructureSuspension
1998 PLYMOUTH VOYAGER - STRUT IS PUSHING THROUGH THE STRUT TOWER ON THE DRIVER'S SIDE. EXCESSIVE RUST. HASN'T FAILED YET, BUT FAILURE IS IMMINENT AND WOULD BE VERY DANGEROUS. *JB
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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