MY SPOUSE WAS TAKING OFF FROM THE BANK WHEN SHE HEARD A BANG. AUTO DEALER DETERMINED PIN BROKE AND WENT THROUGH WALL OF DIFFERENTIAL. AUTO WOULD NOT MOVE. CONTACT WITH TRANSMISSION COMPANY GAINED INFORMATION THAT THEY HAVE GOTTEN 1 OF THESE INCIDENTS PER WEEK. COMPNAY CALLED WAS TRANSMISSION SUPPLY IN EAU CLAIRE, WIS. I WOUL…
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MY SPOUSE WAS TAKING OFF FROM THE BANK WHEN SHE HEARD A BANG. AUTO DEALER DETERMINED PIN BROKE AND WENT THROUGH WALL OF DIFFERENTIAL. AUTO WOULD NOT MOVE. CONTACT WITH TRANSMISSION COMPANY GAINED INFORMATION THAT THEY HAVE GOTTEN 1 OF THESE INCIDENTS PER WEEK. COMPNAY CALLED WAS TRANSMISSION SUPPLY IN EAU CLAIRE, WIS. I WOULD THINK THIS TO BE A MAJOR CONCERN SHOULD THIS HAPPEN GOING AT HIGH SPEEDS. PLEASE INFORM ME OF ANY INFORMATION AVAILABLE OR RECORD THIS INCIDENT. CHRYSLER DID OFFER TO PAY ALL BUT $500 DOLLARS EVEN THOUGH MY WARRANTY WENT OFF APPROXIMATELY 6 WEEKS AGO. THANKS*AK
NHTSA ODI #740625
Mileage unknown · Jan 21, 2001
Power Train
1998 TRANSMISSION WITH 60K MILES ON IT BLEW THRU THE ALUMINUM CASING INTO THE TORQUE CONVERTER, COST TO OWNER $2609.00 FOR REPAIRS AND HAVE BEEN TOLD CHRYSLER IS MAKING POOR ENGINEERING DECISONS WITH TRANSMISSIONS AND CONTINUE PRODUCING THEM, THEY WILL NOT HELP WITH A GOOD WILL REPAIR AND WERE RUDE TO MY WIFE ON THE PHONE.*AK
NHTSA ODI #739716
Mileage unknown · Dec 5, 2000
Power Train
PLACE CAR IN REVERSE. BACKED OUT INTO STREET, SHIFTED TO DRIVE, CAR WOULD NOT MOVE FORWARD. 2ND TIME THIS HAPPENED IN 2 YEARS. DEALER CLAIMED FIXED LAST YEAR, YET SAME THING HAPPENED THIS YEAR. OCCURS IN COLD WEATHER ONLY.*AK
NHTSA ODI #737349
Mileage unknown · Oct 10, 2000
Power Train
TRANSMISSION FAILED ON THIS VEHICLE. VAN WOULD NOT MOVE FORWARD OR BACKWARD. I HAVE ANOTHER 98 PLYMOUTH VOYAGER THAT IS ALSO USED AS A DELIVERY VAN AND IT IS EXPERIENCING SOME OF THESAME TRAITS AS THIS ONE. IT WILL HESITATE WHEN PUT INTO GEAR AND SOMETIMES SLIP WHEN STARTING FROM A STOPPED POSITION. THIS IS EXACTLY WHAT THE …
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TRANSMISSION FAILED ON THIS VEHICLE. VAN WOULD NOT MOVE FORWARD OR BACKWARD. I HAVE ANOTHER 98 PLYMOUTH VOYAGER THAT IS ALSO USED AS A DELIVERY VAN AND IT IS EXPERIENCING SOME OF THESAME TRAITS AS THIS ONE. IT WILL HESITATE WHEN PUT INTO GEAR AND SOMETIMES SLIP WHEN STARTING FROM A STOPPED POSITION. THIS IS EXACTLY WHAT THE VAN THAT HAS BEEN FIXED WAS DOING. CHRYSLER PAID FOR THE PARTS ON THE VAN AND I PAID FOR LABOR. THERE APPEARS TO BE SOME BULLETINS ALREADY ON THE BOOKS THAT PERTAIN TO THESE PROBLEMS WITH THE TRANSMISSION.
NHTSA ODI #733926
Mileage unknown · Apr 19, 2000
Power Train
THE TRANSMISSION IS A KNOWN PROBLEM THAT CHRYSLER IS PLAYING DUMB ABOUT. THEY ARE ATTEMPTING TO BLAME THE CONSUMER FOR FAILING TO PURCHASE EXTENDED WARRANTIES, WHEN NO ONE COULD REASONABLY EXPECT A TRANSMISSION TO FAIL AT 40K MILES. CHRYSLER HAS OFFERED TO "PICK UP" THE COST FOR PARTS, BUT ... THAT STILL LEAVES $1,119.00 FOR T…
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THE TRANSMISSION IS A KNOWN PROBLEM THAT CHRYSLER IS PLAYING DUMB ABOUT. THEY ARE ATTEMPTING TO BLAME THE CONSUMER FOR FAILING TO PURCHASE EXTENDED WARRANTIES, WHEN NO ONE COULD REASONABLY EXPECT A TRANSMISSION TO FAIL AT 40K MILES. CHRYSLER HAS OFFERED TO "PICK UP" THE COST FOR PARTS, BUT ... THAT STILL LEAVES $1,119.00 FOR THE LABOR ON THE TRANSMISSION AND THE ERG VALVE. NEITHER OF THESE COMPONENTS SHOULD HAVE FAILED AT 40K, BUT THE TRANSMISSION IS MY MAJOR CONCERN. *AK
NHTSA ODI #721680
Mileage unknown · Apr 18, 2000
Power Train
FROM WHAT I UNDERSTAND THIS IS A COMMON FAILURE IN THESE VANS. THIS PIN IN THE TRANSMISSION BREAKS AND SHOOTS THROUGH THE TRANSMISSION HOUSING. THIS IS A MANUFACTURING DEFECT THAT CHRYSLER SHOULD CORRECT. THIS IS GOING TO COST ME $2000.00. WHO'S TO SAY THIS WON'T HAPPEN AGAIN.RECALL THESE VANS AND FIX THIS PROBLEM!
NHTSA ODI #721618
Mileage unknown · Feb 24, 2000
Power Train
TRANSMISSION WAS REBUILT A YEAR AGO BY THE DEALER BECAUSE IT WAS SHUTTERING. IT STARTED AGAIN ON THE 17TH OF FEBRUARY, AND THEY REPLACED THE TRANSMISSION AGAIN. CURRENTLY, TRANSMISSION IS DOING THE SAME SHAKING. DEALER WILL NOT LOOK AT TRANSMISSION UNTIL VEHICLE GETS UPTO 1500 MILES. DEALER THINKS IT JUST NEEDS TO …
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TRANSMISSION WAS REBUILT A YEAR AGO BY THE DEALER BECAUSE IT WAS SHUTTERING. IT STARTED AGAIN ON THE 17TH OF FEBRUARY, AND THEY REPLACED THE TRANSMISSION AGAIN. CURRENTLY, TRANSMISSION IS DOING THE SAME SHAKING. DEALER WILL NOT LOOK AT TRANSMISSION UNTIL VEHICLE GETS UPTO 1500 MILES. DEALER THINKS IT JUST NEEDS TO BE BROKEN IN. *AK
NHTSA ODI #857522
Mileage unknown · Jan 11, 2000
Power Train
THE TRANSMISSION FAILED ON 12/23/1999. IT HAD TO BE REBUILT. CHRYSLER WOULD NOT REPLACE WITHOUT CHARGING US. *AK
NHTSA ODI #717220
Mileage unknown · Jan 8, 2000
Power Train
I WOULD REPORT MY VIN NUMBER HOWEVER MY VAN IS STILL AT THE DEALERS. ALSO THE DATE WAS12/23/99 THAT THE TRANSMISSION QUIT WORKING. NO SAFETY DEFECT (S) LISTED IN SUMMARY.
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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