IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS I…
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IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS IN OUR EYES BUT OUR AIRBAGS DID NOT DEPLOY. WE WERE STUCK UPSIDE DOWN MY SEAT BELT WAS STUCK AND MY HUSBAND HAD TO PULL ME OUT OF THE DRIVER SIDE WINDOW. I HAD TO TREAT FOR TMJ PROBLEMS, STRESS AND TRAUMA IN MY NECK AND BACK FOR A FEW YEARS AND I STILL HAVE SOME ISSUES. DO WE HAVE A CLAIM AGAINST THE MANUFACTURER?
NHTSA ODI #11112744
Mileage unknown · Sep 14, 2004
Seat Belts
THE INTEGRATED CHILD SAFETY SEATS ARE FAULTY. *MR RECALL# 97I001000. *SC *JB
NHTSA ODI #10092751
66,000 miles · Sep 14, 2004
Seat Belts
INTEGRATED CHILD SEAT FAILED. *AK THE CONSUMER STATED A RECALL HAD BEEN ISSUED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER THEY AGREED TO PAY A PORTION OF THE REPAIR, BUT LATER THEY RESCINDED THE OFFER. *JB
NHTSA ODI #10083636
Mileage unknown · Jul 7, 2003
Seat Belts
CONSUMER STATES THAT REAR SEAT BELT BUCKLE , SECOND ROW, IS NOT WORKING PROPERLY. DEALER HAS NOT YET BEEN NOTIFIED. *AK
NHTSA ODI #10026668
Mileage unknown · May 6, 2003
Seat Belts
WHILE DRIVING THE CHILD UNLOCKED HIS/HERSELF FROM THE INTEGRATED CHILD SEAT. *JB
NHTSA ODI #10018213
Mileage unknown · May 1, 2003
Seat Belts
THE VEHICLES WAS EQUIPPED WITH GEN III SAFETY BELTS THROUGHOUT THE VEHICLE. THE CONSUMER HAD 3 CHILDREN UTILIZING 3 BOOSTER SEATS SIMULTANEOUSLY. THE CONSUMER IS CONCERNED THAT BELTS MAY COMPROMISE THE CHILDREN'S SAFETY BECAUSE THE BUCKLES UNLATCH TO EASILY. *NLM
NHTSA ODI #10017943
Mileage unknown · Oct 23, 2002
Seat BeltsCrashInjury
PASSANGER SUFFERS TRAMATIC/PERMANENT LEFT EYE INJURY DUE TO RESTRAINT MECHANISM FAILED TO LOCK KEEPING HIM FROM A SAFE DISTANCE FROM THE AIRBACK AND HITTING WINDSHIELD.
NHTSA ODI #768759
Mileage unknown · Nov 5, 2001
Seat Belts
THE CHILD SEAT FAILURE WE EXPERIENCED CAN EASILY GO UNDETECTED. THE CABLE CONNECTING THE LATCH PLATE TO THE SEAT BELT RETRACTOR MECHANISM HAS BROKEN WHICH PREVENTS THE SEAT BELT FROM TENSIONING AND RESTRAINING OUR CHILD. I F THE DRIVER DOES NOT HAVE DETAILED UNDERSTANDING OF HOW THE SEAT BELT SHOULD WORK THE DRIVER WILL BE LULLE…
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THE CHILD SEAT FAILURE WE EXPERIENCED CAN EASILY GO UNDETECTED. THE CABLE CONNECTING THE LATCH PLATE TO THE SEAT BELT RETRACTOR MECHANISM HAS BROKEN WHICH PREVENTS THE SEAT BELT FROM TENSIONING AND RESTRAINING OUR CHILD. I F THE DRIVER DOES NOT HAVE DETAILED UNDERSTANDING OF HOW THE SEAT BELT SHOULD WORK THE DRIVER WILL BE LULLED INTO A FALSE SENSE OF SECURITY. WHEN CHRYSLER WAS CONTACTED THEY OFFERED TO PAY FOR HALF OF THE REPAIR. I BELIEVE THIS IS A DESIGN FLAW THAT SHOULD BE REPAIRED BY THE MANUFACTURER. I HAVE OWNED RELIABLE CHILD SEATS WHICH HAVE ENDURED FOR MANY YEARS, ALL OF WHICH WERE FAR LESS EXPENSIVE AND NONE WITH SUCH A SILENT AND DANGEROUS DEFECT. I WOULD APPRECIATE YOUR ASSISTANCE AND BELIEVE THAT THIS MATTER SHOULD BE PURSUED FOR THE BENEFIT OF THE OTHER UNKNOWING DRIVERS.
NHTSA ODI #754134
Mileage unknown · Jul 25, 2000
Seat Belts
WHEN REMOVING CHILD FROM THE INTEGRAL CHILD SEAT HARNESS RETRACTED UP AROUND THE CHILD'S NECK, CHOKING THE CHILD. PARENT HAD TO CUT THE STRAP TO REMOVE THE CHILD. A DEALERSHIP WAS CALLED ABOUT THE PROBLEM. OWNER WAS TOLD VAN WAS NOT INCLUDED IN RECALL, AND WOULD NOT BE SERVICED FREE OF CHARGE. THE PROBLEM HAS NOT BEEN CORRECTED…
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WHEN REMOVING CHILD FROM THE INTEGRAL CHILD SEAT HARNESS RETRACTED UP AROUND THE CHILD'S NECK, CHOKING THE CHILD. PARENT HAD TO CUT THE STRAP TO REMOVE THE CHILD. A DEALERSHIP WAS CALLED ABOUT THE PROBLEM. OWNER WAS TOLD VAN WAS NOT INCLUDED IN RECALL, AND WOULD NOT BE SERVICED FREE OF CHARGE. THE PROBLEM HAS NOT BEEN CORRECTED AT THIS TIME. *AK
NHTSA ODI #865959
Mileage unknown · Jun 7, 1999
Seat BeltsCrashInjury
I WAS DRIVING ON A HIGHWAY WHEN I WAS REARENDED. I WAS GOING ABOUT 35-40 MPH AND THE PERSON WHO HIT ME WAS ESTIMATED TO BE GOING 50 MPH. I WAS WEARING A SET BELT. THE SEAT BELT DID NOT WORK. THERE WAS NO SENSATION OF BEING HELD BACK AND NO SHOULDER INJURY. MY FACE HIT THE STEERING COLUMN AND I SUFFERED MULTIPLE FACIAL FRACTURES …
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I WAS DRIVING ON A HIGHWAY WHEN I WAS REARENDED. I WAS GOING ABOUT 35-40 MPH AND THE PERSON WHO HIT ME WAS ESTIMATED TO BE GOING 50 MPH. I WAS WEARING A SET BELT. THE SEAT BELT DID NOT WORK. THERE WAS NO SENSATION OF BEING HELD BACK AND NO SHOULDER INJURY. MY FACE HIT THE STEERING COLUMN AND I SUFFERED MULTIPLE FACIAL FRACTURES AND CUTS, REQUIRING 25 STITCHES. I HAVE PERMANENT NERVE DAMAGE ON MY FACE AND LIPS. *AK
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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