TRANSMISSION UNDERWENT MAJOR REPAIR AT 59,653 MILES UNDER 7/70 WARRANTY. THIS TIME REPAIR IS OUT OF WARRANTY. LAST TIME THE TRANSMISSION WOULD SLAM INTO GEAR AS IT WAS SHIFTING. THIS TIME THERE WAS A SUDDEN SHUDDER AND SMELL OF BURNING MATERIAL AND LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT. THE VEHICLE IS CURRENTLY BEING…
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TRANSMISSION UNDERWENT MAJOR REPAIR AT 59,653 MILES UNDER 7/70 WARRANTY. THIS TIME REPAIR IS OUT OF WARRANTY. LAST TIME THE TRANSMISSION WOULD SLAM INTO GEAR AS IT WAS SHIFTING. THIS TIME THERE WAS A SUDDEN SHUDDER AND SMELL OF BURNING MATERIAL AND LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT. THE VEHICLE IS CURRENTLY BEING REPAIRED AT WESTOAKS CHRYSLER, 3839 AUTO MALL DRIVE, THOUSAND OAKS, CA, 1-800-748-6118. THEY ALSO REPAIRED THE VEHICLE IN FEB 1998 UNDER WARRANTY. THIS FAILURE WAS A SAFETY CONCERN TO ME AND MY FAMILY. ONCE THE VEHICLE HAS BEEN REPAIRED I PLAN TO GO TO PLYMOUTH FOR PAYMENT OF THIS OUT-OF-WARRANTY REPAIR. IT IS MY UNDERSTANDING THAT CHRYSLER HAS HAD TRANSMISSION PROBLEMS FROM 1989-1997.
NHTSA ODI #715313
Mileage unknown · Sep 22, 1999
Power Train
THE ORIGINAL TRANSMISSION WAS REPLACED AT 32,000 WHILE STILL UNDER WARRANTY.
NHTSA ODI #711783
Mileage unknown · Sep 21, 1999
Power Train
INTERMITTENTLY VEHICLE DOES NOT GO INTO GEAR OR WILL CHANGE GEARS WHILE DRIVING. DEALER HAS REPAIRED VEHICLE, BUT PROBLEM STILL EXISTS. *AK
NHTSA ODI #848232
Mileage unknown · Aug 16, 1999
Power TrainService Brakes, HydraulicSteering
WHENEVER DRIVING BETWEEN 35 & 45MPH VEHICLE WOULD SHAKE VERY BADLY. VEHICLE TAKEN TO DEALER & MECHANIC, REPLACED THE AXLE/STRUTS/ TIE ROD ENDS/TIRES/BRAKES & TURNED THE ROTORS. THE CAUSE OF THE SHAKING HAS NOT BEEN FOUND OR CORRECTED. *AK
NHTSA ODI #845104
Mileage unknown · May 4, 1999
Power Train
WHILE DRIVING LESS THAN 25 MPH VEHICLE STARTED TO JERK , AND NOTICED THAT THE TRANSMISSION FLUID WAS LEAKING .THE VEHICLE HAD NO WARNING LIGHT THAT INDICATED THERE WAS FLUID LEAKING, WHICH COULD BE A POTENTIAL SAFETY HAZARD. *AK
NHTSA ODI #837402
Mileage unknown · Feb 10, 1999
Power Train
THIS IS THE SECOND TRANSMISSION FAILURE. THE FIRST OCCURRED AT 42,000 MILES IN THE MIDDLE OF A BUSY SAN FRANCISCO INTERSECTION. THE LATEST INCIDENT OCCURRED WHILE MERGING ONTO A FREEWAY, PUTTING SEVERAL VEHICLES AT RISK, INCLUDING OUR VAN FULL OF CHILDREN. THE NUMBER OF COMPLAINTS ON THE INTERNET AS WELL AS ACKNOWLEDGEMENT FROM …
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THIS IS THE SECOND TRANSMISSION FAILURE. THE FIRST OCCURRED AT 42,000 MILES IN THE MIDDLE OF A BUSY SAN FRANCISCO INTERSECTION. THE LATEST INCIDENT OCCURRED WHILE MERGING ONTO A FREEWAY, PUTTING SEVERAL VEHICLES AT RISK, INCLUDING OUR VAN FULL OF CHILDREN. THE NUMBER OF COMPLAINTS ON THE INTERNET AS WELL AS ACKNOWLEDGEMENT FROM A CHRYSLER REPRESENTATIVE INDICATES THIS IS A PREVASIVE PROBLEM.
NHTSA ODI #703118
Mileage unknown · Feb 7, 1999
Power Train
NO SUMMARY
NHTSA ODI #703017
Mileage unknown · Jan 20, 1999
Power Train
BEEN THROUGH 2 TRANSMISSIONS AT EVERY 40-50,000 MILES WHICH MAY CAUSE A LOSS OF CONTROL WHILE DRIVING. CAUSE UNKNOWN. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #833777
Mileage unknown · Oct 22, 1998
Power Train
THE TRANS-AXLE SEEMS TO HAVE A ELECTRICAL GLITCH THAT WILL PREVENT IT FROM SHIFTING GEARS. IF I TURN THE IGNITION OFF AND THEN BACK ON WHILE MOVING FORWARD, THE TRANS WILL SHIFT. I TOOK IT TO THE DEALER TO HAVE IT CHECKED OUT AND THEY SAID I HAVE A CHIP PROBLEM AND THE ONLY WAY IT COULD BE FIXED IS REPLACED WITH A NEW TRANS-AXEL…
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THE TRANS-AXLE SEEMS TO HAVE A ELECTRICAL GLITCH THAT WILL PREVENT IT FROM SHIFTING GEARS. IF I TURN THE IGNITION OFF AND THEN BACK ON WHILE MOVING FORWARD, THE TRANS WILL SHIFT. I TOOK IT TO THE DEALER TO HAVE IT CHECKED OUT AND THEY SAID I HAVE A CHIP PROBLEM AND THE ONLY WAY IT COULD BE FIXED IS REPLACED WITH A NEW TRANS-AXEL. ($2700.). TODAY THE TRANS STARTED MAKING VERY LOUD NOISE WHEN SHIFTING. I LOOKED UNDER TO SEE IF ANY THING WAS FALLING OUT AND A BRACE THAT SEEMS TO BE A TORQUE BRACE IS BROKEN. I AM GOING TO HAVE THAT LOOKED AT TODAY. HOWEVER THAT IS NOT GOING TO FIX THE SHIFTING. IT SEMS THAT WE ARE BUYING DISPOSABLE CARS NOW DAYS.
NHTSA ODI #700017
Mileage unknown · Oct 6, 1998
Power TrainFire
WHILE DRIVING ABOUT 35 MPH A LOUD NOISE CAME FROM THE FRONT OF THE VAN, THE TRANSMISSION THREW A GEAR, THE VAN STARTED SMOKING AND CAUGHT ON FIRE IN THE TRANSMISSION. THIS HAPPENED WITHOUT ANY TYPE OF WARNING. THE MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM AND CLAIMED NO RESPONSIBILITY.*AK
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Consequence & remedy
Consequence: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
Remedy: DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
WHEELS WITH MISFORMED LUG NUT SEATS WERE INSTALLED ON THESE VEHICLES. THIS CAUSES REDUCED NUT TO WHEEL CONTACT AREA AND LIMITS THE WHEEL SELF-CENTERING CAPABILITY DURING INSTALLATION. THIS RESULTS IN LOSS OF WHEEL LUG NUT TORQUE RETENTION.
Consequence & remedy
Consequence: LOSS OF LUG NUT TORQUE RETENTION MAY LEAD TO WHEEL LUGFAILURE WHICH MAY CAUSE WHEEL SEPARATION AND AN ACCIDENT.
Remedy: INSPECT THE WHEEL ASSEMBLY PLANT CODE; REPLACE WHEELS KNOWN TO HAVE THE PROBLEM AND INSTALL NEW LUG NUTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
RQ00011 · Steering Wheel Separation
Opened May 1, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Steering
There is no summary currently available
Additional source detail variants (2)
Steering
There is no summary currently available
Steering
There is no summary currently available
PE97049 · Air Bag Circuit/windshield Wiper Motor
Opened Nov 18, 1997 · Closed Mar 17, 1998
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
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