APPROXIMATELY THREE WEEKS AGO, AFTER MAKING A LEFT TURN, I NOTICED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE PROBLEM WOULD DISAPPEAR AFTER BACKING UP. AND WAS NOT ALWAYS CONSISTENT. I BROUGHT IT INTO MY GARAGE WHO CHECKED THE BELTS AND FLUID. THEY REPORTED EVERYTHING WAS FINE. YESTERDAY (2/22) LEAVING WORK I WAS MAKING …
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APPROXIMATELY THREE WEEKS AGO, AFTER MAKING A LEFT TURN, I NOTICED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE PROBLEM WOULD DISAPPEAR AFTER BACKING UP. AND WAS NOT ALWAYS CONSISTENT. I BROUGHT IT INTO MY GARAGE WHO CHECKED THE BELTS AND FLUID. THEY REPORTED EVERYTHING WAS FINE. YESTERDAY (2/22) LEAVING WORK I WAS MAKING A LEFT TURN OUT OF THE PARKING LOT INTO THE EXIT LANE, AND LOST ALL STEERING ABILITY. ANOTHER EMPLOYEE STOPPED TO SEE IF I NEEDED HELP. WHEN I TOLD HIM I LOST THE STEERING AGAIN AND ASKED IF HE COULD LOOK. WHEN I OPENED MY DOOR TO GET OUT, FROM HIS HEIGHT HE COULD SEE SOMETHING STICKING OUT UNDERNEATH THE CLUTCH AREA. HE REACHED DOWN AND SAW THAT A CHUNK OF THE CLOTH MAT HAD BEEN SUCKED UP INTO THE STEERING COLUMN AT THE BASE OF THE FLOOR AND WAS WRAPPED FREEZING THE STEERING. IT TOOK HIM A WHILE, BUT HE WAS EVENTUALLY ABLE TO FREE IT. ALMOST THE ENTIRE, HEAVY CLOTH MAT WAS A GIANT BALL WRAPPED BY THE COLUMN. I WAS LUCKY THAT IT HAPPENED ON THE COMPANY CAMPUS ONLY MOVING A FEW MILES AN HOUR, AND NOT UP ON INTERSTATE 78 I TRAVEL EVERYDAY AT 55 MILES AN HOUR WHEN THE STEERING COMPLETELY FROZE. *JB
NHTSA ODI #10151012
Mileage unknown · Nov 5, 2001
Engine And Engine CoolingUnknown Or Other
HEAD GASKETS BLEWOUT, AND ENGINE CHECK LIGHT CAME ON. VEHICLE STARTED LEAKING OIL. CONTACTED A DEALER, AND DEALER GOT APPROVAL FROM CHRYSLER TO FIX VEHICLE AT NO CHARGE.*AK
NHTSA ODI #898747
Mileage unknown · Oct 21, 1999
Engine And Engine CoolingEquipmentParking BrakeCrash
BRAKES NEEDED REPLACING 4 MONTHS AFTER BUYING CAR. DEALER SAID WAS NOT UNDER WARRANTY. HAD COMPLETE BRAKE JOB ON FRONT 2 TIMES, 1 ON REAR, CYLINDER REPLACED, SHOES REPLACED, BRAKES STILL DO NOT WORK PROPERLY, SOMETHING COMES LOOSE IF PRESSED SUDDENLY CAUSING CAR TO SLIDE AND NOT STOP. PADS HAVE BEEN REPLACED NUMEROUS TIMES DUE …
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BRAKES NEEDED REPLACING 4 MONTHS AFTER BUYING CAR. DEALER SAID WAS NOT UNDER WARRANTY. HAD COMPLETE BRAKE JOB ON FRONT 2 TIMES, 1 ON REAR, CYLINDER REPLACED, SHOES REPLACED, BRAKES STILL DO NOT WORK PROPERLY, SOMETHING COMES LOOSE IF PRESSED SUDDENLY CAUSING CAR TO SLIDE AND NOT STOP. PADS HAVE BEEN REPLACED NUMEROUS TIMES DUE TO QUICK WEAR OUT. ACCIDENT COULD HAVE BEEN AVOIDED IF BRAKES WORKED PROPERLY. CAR DOES NOT STOP EFFICIENTLY. ALSO,ENGINE HEAD GASKET WAS REPLACED UNDER WARRANTY. ENGINE HAS BEEN LEAKING OIL AGAIN SINCE 7/98. DEALER MAINTAINS THAT I WILL HAVE TO REPAIR BECAUSE OUT OF WARRANTY. OIL LIGHT DOES NOT WORK TO WARN WHEN OIL IS LOW. CONSTANTLY ADDING OIL TO KEEP AT PROPER LEVEL. PARKING BRAKE HAS BEEN ADJUSTED SEVERAL TIMES BUT DOES NOT STAY LONG. FUEL GAUGE GIVES INACCURATE READING. APPEARS TO BE EMPTY WHEN NOT. AIR CONDITIONER QUIT MONTH BEFORE CAR ACCIDENT IN 8/99. WAS REPAIRED WITH COLLISION REPAIRS. REPAIRS REVEAL PRIOR ACCIDENT BEFORE BUYING CAR. WAS NOT NOTIFIED OF THIS. HAVE SPENT TOO MUCH MONEY ON THIS CAR IN TWO YEARS FOR CAR TO BE AS NEW AS IT IS. THERE ARE OTHER DEFECTS THAT WILL BE REPORTED ON AN ADDITIONAL FORM. *AK
NHTSA ODI #713648
Mileage unknown · Oct 12, 1999
Unknown Or Other
NO SUMMARY
NHTSA ODI #713193
Mileage unknown · Dec 15, 1998
Unknown Or Other
LOW OIL PRESSURE INDICATOR FAILURE. SUGGESTS FACTORY DEFECTS AND/OR DESIGN DEFICIENCIES. SLOW OIL LOSS FROM SMALL HOLE IN OIL PAN OVER PERIOD OF AT LEAST 6 DAYS FAILED TO ACTIVATE WARNINGS PRIOR TO ENGINE SEIZE UP. EST 3/4 QT OIL REMAINING AFTER ENGINE SEIZED BUT WARN LITE DID NOT COME ON UNTIL ENGINE STOPPED. VEH WAS IN BUS…
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LOW OIL PRESSURE INDICATOR FAILURE. SUGGESTS FACTORY DEFECTS AND/OR DESIGN DEFICIENCIES. SLOW OIL LOSS FROM SMALL HOLE IN OIL PAN OVER PERIOD OF AT LEAST 6 DAYS FAILED TO ACTIVATE WARNINGS PRIOR TO ENGINE SEIZE UP. EST 3/4 QT OIL REMAINING AFTER ENGINE SEIZED BUT WARN LITE DID NOT COME ON UNTIL ENGINE STOPPED. VEH WAS IN BUSY TRAFFIC WHEN ENGINE UNEXPECTLY AND ABRUPTLY STOPPED AND WOULD NOT RESTART. OIL PAN FAILURE RESULTED FROM SCRAPING CONTACT OVER TIME WITH ROAD SURFACES ON DIPS DUE TO PAN DESIGN AND LOWNESS OF VEH THE PAN HAS A LOWERD DETENT JUST BEFORE DRAIN PLUG WHICH APPEARS TO BE FIRST POINT OF IMPACT WHEN DIPS ARE ENCOUNTERED. REPEATED CONTACTS DID NOT DAMAGE OVERALL PAN BUT LEFT UNPROTECTED THE DETENT WHICH SCRAPED OR WORE THRU METAL AND ALLOWED OIL LEAKAGE. OIL PAN SHOULD BE STRENGHTENED OR PROTECTED AT THAT POINT TO PRECLUDE REOCCURRANCE. THIS FAILURE IN CONCERT WITH OIL WARNING LITE FAILURE CAUSING VEHICLE ABRUPT STOPPAGES IN TRAFFIC COULD RESULT IN SERIOUS ACCIDENTS WITH ACCOMPANING P
NHTSA ODI #701385
Mileage unknown · Nov 10, 1998
Unknown Or Other
DEALER CONTACED ON ALL OCCASIONS. DEALER ENCOURAGED ME TO DRIVE CAR WITH A CRACKED HEAD GASKET AND STATED NO DAMAGE WOULD OCCUR UNTIL PART CAME IN. DEALER CHECKED SEAT LUNGING FORWARD AND STATED THAT IS HOW IT IS MADE. DEALER STATES HE CANNOT HEAR RACK AND PINION NOISE FROM STEERING COLUMN.DEALER STATED FAILED BRAKES ARE WEAR AN…
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DEALER CONTACED ON ALL OCCASIONS. DEALER ENCOURAGED ME TO DRIVE CAR WITH A CRACKED HEAD GASKET AND STATED NO DAMAGE WOULD OCCUR UNTIL PART CAME IN. DEALER CHECKED SEAT LUNGING FORWARD AND STATED THAT IS HOW IT IS MADE. DEALER STATES HE CANNOT HEAR RACK AND PINION NOISE FROM STEERING COLUMN.DEALER STATED FAILED BRAKES ARE WEAR AND TEAR. MUST WAIT 5 WEEKS FOR AN EGR PART TO COME IN SINCE THEY ARE IN SUCH HIGH DEMAND AND ON BACKORDER. DO NOT BUY THIS CAR. MANURACTURER DOES NOT STAND BY THEIR PRODUCT.
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE ADJUSTMENT OF THE CABLE CONNECTING THE CONSOLE SHIFTER MECHANISM TO THE IGNITION KEY CAN CAUSE A TRAPPED KEY CONDITION WHICH CAN RESULT IN A LOW FORCE REQUIRED TO DEPRESS THE SHIFT BUTTON. A COMBINATION OF APPLYING A MIS-ADJUSTED RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION, CAN BREAK THE CONNECTING PIN IN THE SHIFTER.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL BE NONFUNCTIONAL.
Remedy: DEALERS WILL INSPECT FOR PROPER OPERATION OF THE SYSTEM. ANY VEHICLES THAT ARE NOT FUNCTIONAL AFTER THE INSPECTION WILL HAVE THE SHIFT MECHANISM AND CABLE REPLACED WITH A "SELF-ADJUSTING" DESIGN.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.
Consequence & remedy
Consequence: SEPARATION OF THE BALL JOINT COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE BALL JOINT END HOUSING COVER SEAL FOR LEAKAGE WITH A HIGH PRESSURE AIR TESTER AND THE RUBBER BOOT WILL BE VISUALLY INSPECTED FOR DAMAGE. IF THE COVER SEAL LEAKS OR THE BOOT IS DAMAGED, THE LOWER CONTROL ARM WILL BE REPLACED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SECONDARY HOOD LATCH SPRING CAN DISENGAGE FROM ITS RETENTION HOLE IF THE HOOD IS SLAMMED SHUT.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS SIMULTANEOUSLY WITHOUT ENGAGING THE PRIMARY LATCH, THE HOOD WOULD NOT BE RESTRAINED INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SECONDARY HOOD LATCH SPRING WITH A LONGER END HOOK SPRING.
THE BRAKE MASTER CYLINDER CAN LEAK BRAKE FLUID DUE TO A DAMAGED DOUBLE LIP REAR PISTON SEAL.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN RESULT IN DIMINISHED EFFECTIVENESS OF ONE HALF OF THE SPLIT BRAKE SYSTEM. THE INSTRUMENT PANEL WARNING LIGHT(S) WILL SIGNAL SYSTEM IMPAIRMENT PRIOR TO PARTIAL BRAKE SYSTEM LOSS.
Remedy: DEALERS WILL REPLACE THE REAR BRAKE MASTER CYLINDR PISTON ASSEMBLY.
CORROSION OF THE ABS HYDRAULIC CONTROL UNIT CAN CAUSE THE SOLENOID VALVES TO STICK IN THE OPEN POSITION.
Consequence & remedy
Consequence: IF EITHER FRONT WHEEL VALVE STICKS, THE VEHICLE WOULD SWERVE FROM A STRAIGHT STOP WHEN THE BRAKES ARE APPLIED.
Remedy: DEALERS WILL INSTALL A PLATE AND SILICONE GREASE INJECTED INTO THE SOLENOID CAVITY TO ELIMINATE THE POTENTIAL FOR THIS CONDITION.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
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