IllustrationThe vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
2018 Pleasure Way Plateau
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Plateau years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electronic Stability Control (esc). Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Equipment. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
4 reportsTHIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH…
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THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHO…
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THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY WERE FULLY BOOKED WITH REPAIRS AND COULDN'T TAKE US UNTIL FOLLOWING DAY. I WAS WITHIN 200 MILES OF HOME, WITH A CLEAR DAY, SO I CHOSE TO GET MY FAMILY HOME AND DRIVE WITHOUT THE SAFETY FEATURES, THEN TAKE MY RIG TO MY LOCAL DEALERSHIP. LATER I LEARNED THE SENSOR WAS ALSO PART OF THE EMISSIONS CONTROL SYSTEM. MILAGE WAS 27788, AND MERCEDES DEALERSHIP CONFIRMED A FAILED FRONT LEFT WHEEL SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT LUCKILY I DON'T PANIC EASILY. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
FIAMMA F65 #06693C13R AWNING ON OUR CAMPER VAN 1. THIS AWNING EXTENDED OUT 12' WHILE DRIVING AND WAS ABLE TO PULL OVER SAFETY. 2. THIS AWNING RELEASED AND EXTENDED WITHOUT WARNING WHILE PARKED. THE AWNING WAS 'REPAIRED IN APRIL AFTER THE FIRST INCIDENT. THEN OCCURRED AGAIN IN SEPTEMBER. THERE ARE MANY OTHER ONLINE REPORTS O…
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FIAMMA F65 #06693C13R AWNING ON OUR CAMPER VAN 1. THIS AWNING EXTENDED OUT 12' WHILE DRIVING AND WAS ABLE TO PULL OVER SAFETY. 2. THIS AWNING RELEASED AND EXTENDED WITHOUT WARNING WHILE PARKED. THE AWNING WAS 'REPAIRED IN APRIL AFTER THE FIRST INCIDENT. THEN OCCURRED AGAIN IN SEPTEMBER. THERE ARE MANY OTHER ONLINE REPORTS OF THIS HAPPENING. SOME WHILE DRIVING. *JS
Official recalls
119V673000 · Equipment
Sep 23, 2019
Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
Consequence & remedy
Consequence: If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
Remedy: Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.