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2011 Pierce Quantum

Owner reports · Recalls · Investigations

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When problems were reported

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NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

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Official recalls

12

22V809000 · Equipment:mechanical; Structure:critical Fasteners

Oct 27, 2022

Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence & remedy

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

Additional source detail variants (2)

Structure:critical Fasteners

Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

Equipment:mechanical

Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

19V022000 · Electrical System:software

Jan 2, 2019

Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Consequence & remedy

Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

18V463000 · Structure

Jul 11, 2018

Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

Consequence & remedy

Consequence: If the bracket falls, it could strike a person below.

Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

17V348000 · Power Train:axle Assembly:axle Shaft

May 30, 2017

Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

Consequence & remedy

Consequence: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

Remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

16V186000 · Equipment

Apr 1, 2016

Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.

Consequence & remedy

Consequence: If the flashlight battery pack overheats, it can increase the risk of a fire.

Remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.

14V778000 · Vehicle Speed Control:accelerator Pedal

Dec 8, 2014

Pierce Manufacturing (Pierce) is recalling certain model year 2008-2011 Quantum fire apparatus manufactured February 21, 2008, to April 25, 2011. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.

Consequence & remedy

Consequence: If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.

Remedy: Pierce will notify owners, and dealers will replace the throttle pedal assemblies, free of charge. The recall began on December 23, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B258.

14V660000 · Suspension:front:control Arm:lower Arm

Oct 21, 2014

Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.

Consequence & remedy

Consequence: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.

Remedy: Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.

13V518000 · Electrical System; Exterior Lighting:turn Signal

Oct 22, 2013

Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

Consequence & remedy

Consequence: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

Remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

Additional source detail variants (2)

Electrical System

Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

Consequence: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

Remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

Exterior Lighting:turn Signal

Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

Consequence: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

Remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

12V311000 · Engine And Engine Cooling:engine:diesel; Fuel System, Diesel

Jun 29, 2012

PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 VEHICLES MANUFACTURED FROM AUGUST 28, 2010, THROUGH MARCH 27, 2012, EQUIPPED WITH DETROIT DIESEL DD13 EPA 2007 AND EPA 2010 DIESEL ENGINES. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Consequence & remedy

Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

Remedy: PIERCE WILL NOTIFY OWNERS, AND THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DAIMLER TRUCK NORTH AMERICA (DTNA) AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712 OR PIERCE MANUFACTURING, INC. AT 1-920-832-3000.

Additional source detail variants (2)

Fuel System, Diesel

PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 VEHICLES MANUFACTURED FROM AUGUST 28, 2010, THROUGH MARCH 27, 2012, EQUIPPED WITH DETROIT DIESEL DD13 EPA 2007 AND EPA 2010 DIESEL ENGINES. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

Remedy: PIERCE WILL NOTIFY OWNERS, AND THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DAIMLER TRUCK NORTH AMERICA (DTNA) AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712 OR PIERCE MANUFACTURING, INC. AT 1-920-832-3000.

Engine And Engine Cooling:engine:diesel

PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 VEHICLES MANUFACTURED FROM AUGUST 28, 2010, THROUGH MARCH 27, 2012, EQUIPPED WITH DETROIT DIESEL DD13 EPA 2007 AND EPA 2010 DIESEL ENGINES. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

Remedy: PIERCE WILL NOTIFY OWNERS, AND THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DAIMLER TRUCK NORTH AMERICA (DTNA) AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712 OR PIERCE MANUFACTURING, INC. AT 1-920-832-3000.

12V080000 · Engine And Engine Cooling:engine:diesel

Feb 28, 2012

PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 ARROW XT, DASH CF, QUANTUM AND VELOCITY EMERCENCY VEHICLES MANUFACTURED FROM OCTOBER 13, 2010, THROUGH FEBRUARY 8, 2012, AND EQUIPPED WITH DETROIT DIESEL DD13 EPA 2010 ENGINES. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.

Consequence & remedy

Consequence: IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Remedy: PIERCE WILL NOTIFY OWNERS, AND DETROIT DIESEL DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE, FREE OF CHARGE. PIERCE HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT PIERCE AT 888-974-3723.

11V551000 · Structure:body:door

Nov 10, 2011

PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2005, 2008-2011 ARROW XT, CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, QUANTUM, SABER, AND VELOCITY 75 FOOT HAL (HEAVY ALUMINUM LADDER) FIRE APPARATUS BODIES VEHICLES MANUFACTURED FROM MAY 17,2005, THROUGH OCTOBER 13, 2011, THAT MAY BE EQUIPPED WITH DUAL SCBA CYLINDER STORAGE COMPARTMENTS. THESE COMPARTMENTS EXTEND INBOARD HORIZONTALLY FROM THE SIDE OF THE REAR BODY. THE SCBA COMPARTMENT DOOR LATCH ORIENTATION MAY HAVE BEEN MANUFACTURED INCORRECTLY, ALLOWING THE DOOR TO ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION. THE DOOR MAY OPEN WITHOUT WARNING AND WITHOUT KNOWLEDGE TO THE DRIVER.

Consequence & remedy

Consequence: IF THE DOOR OPENS, THE SCBA CYLINDERS MAY FALL OUT OF THE COMPARTMENT AND ONTO THE ROADWAY, INCREASING THE RISK OF A CRASH OR INJURY TO PEDESTRIANS.

Remedy: PIERCE DEALERS WILL NOTIFY OWNERS, AND WILL INSTALL A FLAT REINFORCEMENT PLATE THAT SPANS THE LENGTH OF THE SCBA DOOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

11V527000 · Electronic Stability Control (esc)

Nov 1, 2011

PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Consequence & remedy

Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy: PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.