SLOWLY BUT SURELY, SOME OF MY ELECTRICAL SYSTEMS HAVE BEEN FAILING. IT FIRST STARTED WITH LIGHTS BURNING OUT REPEATEDLY, THEN WENT TO TURN SIGNALS NOT WORKING PROPERLY, THEN WENT TO POWER WINDOWS FUNCTIONING IMPROPERLY, THEN THE TEMPERATURE/MPG/OIL DISPLAY STOPPED FUNCTIONING, THEN I HAD TO REPLACE THE ALTERNATOR AND THE PROBLE…
Read full complaint
SLOWLY BUT SURELY, SOME OF MY ELECTRICAL SYSTEMS HAVE BEEN FAILING. IT FIRST STARTED WITH LIGHTS BURNING OUT REPEATEDLY, THEN WENT TO TURN SIGNALS NOT WORKING PROPERLY, THEN WENT TO POWER WINDOWS FUNCTIONING IMPROPERLY, THEN THE TEMPERATURE/MPG/OIL DISPLAY STOPPED FUNCTIONING, THEN I HAD TO REPLACE THE ALTERNATOR AND THE PROBLEMS GOT EVEN WORSE. I HAVE ALSO HAD ISSUES WITH THE VEHICLE DRIFTING UP TO 3 FEET BACKWARDS IF ON A SLIGHT INCLINE AND IN DRIVE. PLEASE CHECK INTO THESE ISSUES AND RESOLVE. I AM SCARED FOR MY FAMILY'S SAFETY DUE TO THE INCREASING ELECTRICAL ISSUES. I AM BEGINNING TO THINK THIS MAY BE A FIRE HAZARD. WE HAVE TRIED REPLACING THE SWITCHES FOR THE WINDOWS, THE BULBS AND TAIL LIGHT ASSEMBLY. THE ISSUES WITH THE WINDOWS GET BETTER WHEN THE SWITCH IS REPLACED AND THEN GET EVEN WORSE THAN BEFORE IN NO TIME FLAT. IN ADDITION TO THESE ISSUES WE HAVE HAD TO REPLACE THE BEARINGS REPEATEDLY. *TR
NHTSA ODI #10369410
39,000 miles · May 26, 2007
Engine And Engine CoolingEquipmentPower TrainInjury
2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPEN…
Read full complaint
2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPENSION DID NOT OPERATE CRACKLED. POWER DOORS DID NOT OPEN WHEN SOMETHING GOT IN THE WAY. BRUISED SHOULDER BECAUSE OF THIS. PREMATURE TIRE WEAR, REPLACED TIRES AT 30,000 MILES. ALL SCHEDULED MAINTENANCE DONE. STORED IN A GARAGE MORE HIGHWAY MILES THAN CITY. HOW DID GM WANT TO HELP ME? DEALER DID PAPERWORK WHEN PURCHASING, TRIED TO PUSH OFF A CHEAPER MODEL ON AN ELDERLY WOMEN, AND CHANGED THE PROMISED 5 YEAR WARRANTY TO A 3 YEAR WARRANTY. MOTHER WAS JUST SO HAPPY SHE GOT THE RIGHT VEHICLE TO TAKE HOME, SHE NEVER NOTICED THE CHANGE IN THE WARRANTY. TRIED TO WORK WITH THE DEALER ON REPAIRS SINCE THERE WERE ONLY 39000 MILES, AND WE GOT A 'GEE, REALLY SORRY MA'AM, I UNDERSTOOD, BUT THERE WASN'T ANYTHING WE COULD DO ABOUT IT. WENT TO THE GM SERVICE LINE, AND DID NOT GET ANY HELP THERE EITHER, BUT SHE HAD A REAL PURDY FIRST NAME! SEEMED TO ME THESE WERE ALL RECURRING PREMATURE KNOWN FAILURES , YET GM DID NOT CARE TO STAND BEHIND THEIR PRODUCT! IT WAS A SHAME THEY PUSHED THE 5 YEAR WARRANTY SO EXTENSIVELY WHEN THEY HAD ALL THESE VEHICLES ON THEIR LOTS. PEOPLE, WE'VE BEEN HAD. I GREW UP IN OLDSMOBILE, BUT THE MORE I READ ABOUT GM - THE MORE LIKELY I AM TO BUY TOYOTA! THE GOOD NEWS IS THAT I FOUND A DEALER (NOT CLOSE TO HOME THOUGH) THAT WAS WILLING TO AT LEAST REPAIR THE FIRST SET OF WHEEL BEARINGS FOR $100. GOT THAT ON MY OWN, NOT THROUGH GM SERVICE HELP. I JUST HOPE THEY WILL BE AS NICE FOR THE NEXT SET OF WHEEL BEARINGS THAT NEED REPLACEMENT AND FOR THE GASKET THAT WAS JUST DISCOVERED. STILL WAITING TO HEAR FROM GM ON THE OTHER ISSUES. (NOT AS AN IMMEDIATE NEED AS THE WHEEL BEARINGS) I'M NOT HOLDING MY BREATH.*AK
NHTSA ODI #10191801
64,442 miles · Aug 24, 2005
Electrical SystemEngine And Engine CoolingEquipment
AWD DISABLE AND ABS LIGHTS ILLUMINATED. LEFT REAR WHEEL BEARING AND HUB ASSEMBLY FAILED AND WERE REPLACED (FOUR TIMES).*AK THE EVAP SOLENOID, FUEL SENDER AND PUMP ASSEMBLY WERE REPLACED. THE HEATING ELEMENT FOR THE FRONT DRIVER'S SEAT FAILED TWICE. THE RIGHT REAR SEAT BELT FAILED. THE RIGHT POWER SLIDING DOOR ACTUATOR MODUL…
Read full complaint
AWD DISABLE AND ABS LIGHTS ILLUMINATED. LEFT REAR WHEEL BEARING AND HUB ASSEMBLY FAILED AND WERE REPLACED (FOUR TIMES).*AK THE EVAP SOLENOID, FUEL SENDER AND PUMP ASSEMBLY WERE REPLACED. THE HEATING ELEMENT FOR THE FRONT DRIVER'S SEAT FAILED TWICE. THE RIGHT REAR SEAT BELT FAILED. THE RIGHT POWER SLIDING DOOR ACTUATOR MODULE FAILED. REAR WIPER FAILED INTERMITTENTLY. A/C CONDENSER FAILED. ENGINE FAILED. *NM
NHTSA ODI #10114146
40,000 miles · Jul 1, 2004
Power TrainService Brakes, Hydraulic
JUST PRIOR TO 40,000 MILES, MY SERVICE ENGINE SOON LIGHT CAME ON AND MY ABS DISABLED LIGHT ILLUMINATED. AFTER I STOPPED THE CAR AND RESTARTED IT, THE LIGHTS WENT AWAY. THEN A FEW DAYS LATER IT HAPPENED AGAIN AND I BEGAN TO NOTICE A RUMBLING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE NOISE CHANGED PITCH DEPENDING ON THE S…
Read full complaint
JUST PRIOR TO 40,000 MILES, MY SERVICE ENGINE SOON LIGHT CAME ON AND MY ABS DISABLED LIGHT ILLUMINATED. AFTER I STOPPED THE CAR AND RESTARTED IT, THE LIGHTS WENT AWAY. THEN A FEW DAYS LATER IT HAPPENED AGAIN AND I BEGAN TO NOTICE A RUMBLING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE NOISE CHANGED PITCH DEPENDING ON THE SPEED OF THE CAR. IT ALMOST SOUNDED LIKE THE TRANSMISSION WAS ROARING PRIOR TO CHANGING GEARS, BUT IT WASN'T THE TRANSMISSION ITSELF BECAUSE THE NOISE DID NOT CORRELATE TO ACTUAL GEAR CHANGES. I TOOK THE CAR TO A CHEVY DEALER SERVICE DEPARTMENT AND THEY DETERMINED THAT THE WHEEL BEARINGS (WHICH IS A WHOLE HUB ASSEMBLY THAT INCLUDES ABS AND AWD COMPONENTS) IN THE FRONT DRIVERS SIDE NEEDED TO BE REPLACED. A COUPLE OF WEEKS LATER, THE REAR PASSENGER SIDE WHEEL BEARINGS (AND THE WHOLE HUB ASSEMBLY)HAD TO BE REPLACED. AS SOON AS I GOT THE CAR BACK, THE NOISE WAS STILL AUDIBLE IN THE FRONT AND THEY REPLACED THE FRONT PASSENGER SIDE HUB ASSEMBLY. WHEN THE CAR REACHED 54,000 MILES, THE RUMBLING NOISE WAS AGAIN AUDIBLE FROM THE REAR AND THE DEALER REPLACED THE FINAL HUB ASSEMBLY IN THE DRIVERS SIDE REAR. THE DEALER TOOK THE CAR FOR A TEST DRIVE AND THE NOISE WAS STILL PRESENT AND THEY DETERMINED THEY HAD TO REPLACE THE RIGHT REAR HUB ASSEMBLY FOR THE 2ND TIME. THIS IS 5 HUB ASSEMBLIES BETWEEN 40,000 AND 54,000 MILES ON THE CAR. THERE IS NO WAY THAT ANYONE WILL CONVINCE ME THAT THIS IS NOT A MANUFACTURING DEFECT. THIS CAR HAS ALL WHEEL DRIVE. AT THIS POINT, IT SEEMS THAT THE REPLACING OF THESE HUB ASSEMBLIES WILL BE AN ONGOING MAINTENANCE ISSUE THAT COULD AFFECT THE WHEEL BEARINGS, ABS OR THE AWD SYSTEM, OR ALL OF THE ABOVE. *JB
NHTSA ODI #10079132
Mileage unknown · Oct 22, 2002
Power Train
CONSUMER STATES THAT WHILE DRIVING TRANSMISSION WILL SHIFT GEARS ERRATICALLY W/O WARNING. DLR HAS REPLACED VEHICLE'S VALVE BODY AND KICK DOWN CABLE, BUT PROBLEM IS STILL OCCURING. MR
NHTSA ODI #8021345
Mileage unknown · Feb 28, 2002
Power Train
MY AUTOMATIC TRANSMISSION; SILHOUETTE DRIFTS BACKWARDS DOWN A HILL IN WHEN IN DRIVE. 1. TAKE THE CAR TO A MEDIUM TO STEEP HILL (PREFERABLY STEEP SO YOU SEE THE FULL EFFECT). 2. COMPLETELY STOP THE CAR. 3. TAKE YOUR FOOT OFF THE BRAKE BUT DO NOT TOUCH THE ACCELERATOR. NOTICE THAT THE CAR DRIFTS BACKWARDS AND IF YOU ARE ON A SL…
Read full complaint
MY AUTOMATIC TRANSMISSION; SILHOUETTE DRIFTS BACKWARDS DOWN A HILL IN WHEN IN DRIVE. 1. TAKE THE CAR TO A MEDIUM TO STEEP HILL (PREFERABLY STEEP SO YOU SEE THE FULL EFFECT). 2. COMPLETELY STOP THE CAR. 3. TAKE YOUR FOOT OFF THE BRAKE BUT DO NOT TOUCH THE ACCELERATOR. NOTICE THAT THE CAR DRIFTS BACKWARDS AND IF YOU ARE ON A SLIGHT HILL IT WILL STOP AFTER ABOUT A FOOT. IF YOU ARE ON A STEEP HILL IT WILL DRIFT ALL THE WAY DOWN THE HILL PICKING UP SPEED AS IT GOES. THIS IS VERY MUCH A SAFETY PROBLEM AND IF IT IS ACCEPTABLE BEHAVIOR THEN I BELIEVE OLDSMOBILE WILL BE IN FOR LAW SUITES. I BOUGHT THIS VAN BECAUSE I HAVE KIDS. THE SCHOOL I PICK MY CHILDREN UP HAS A STEEP HILL AND I CAN'T BE WORRIED EVERY DAY THAT I MAY DRIFT BACKWARDS INTO SOME PARENT AND CHILD WALKING BEHIND MY CAR BECAUSE OF THIS FLAW. THEY PARK OUR CARS CLOSE TO EACH OTHER DURING PICK UP TIME TO GET AS MANY CARS INTO THE LOT. I'M FINDING MYSELF TWO FOOTING OR KEEPING MY FOOT ON THE ACCELERATOR TO KEEP FROM DRIFTING BACKWARD INTO THE CAR BEHIND ME AND THIS IS RIDICULOUS!!! I REFUSE TO CONTINUE DOING THAT. THIS WAS REPORTED TO THE DEALER AND MANUFACTURER, WHO SAID THAT IT IS WORKING AS DESIGNED, AND WE WILL NEED TO PUT UP WITH IT, EVEN IF IT MEANS USING ONE FOOT ON THE BRAKE AND ONE ON THE GAS!!! GM CUSTOMER SUPPORT SAID THIS WAS A "SAFETY FEATURE" OF THE VAN!!!! SO THAT IT WOULD NOT GO FORWARD WHEN YOUR FOOT WAS REMOVED FROM THE BRAKE!!! I WOULD LIKE TO HAVE ONE OF THEM STAND BEHIND MY VAN WHEN I'M SITTING ON A HILL, AND THEN LET THEM TELL ME HOW MUCH OF "SAFETY FEATURE" IT IS!!!*AK
NHTSA ODI #758756
Mileage unknown · Feb 28, 2002
Power Train
AUTOMATIC TRANSMISSION; VEHICLE DRIFTS BACKWARDS DOWN A HILL IN WHEN IN DRIVE. *AK
NHTSA ODI #758754
Mileage unknown · Jan 25, 2002
Power TrainVehicle Speed Control
TRANSMISSION DOES NOT HOLD THE VAN WHILE IN DRIVE, EVEN ON A SLIGHT INCLINE. CAR WILL DRIFT BACKWARDS CAUSING A SAFTY ISSUE. IT'S LIKE DRIVING A MANUAL TRANSMISSION. IF YOU ARE SITTING AT A TRAFFIC LIGHT, FOOT ON THE BRAKE, AS SOON AS YOU REMOVE YOUR FOOT FROM THE BRAKE, THE VAN DRIFTS BACKWARDS. IF A CAR HAPPENS TO BE BEHIN…
Read full complaint
TRANSMISSION DOES NOT HOLD THE VAN WHILE IN DRIVE, EVEN ON A SLIGHT INCLINE. CAR WILL DRIFT BACKWARDS CAUSING A SAFTY ISSUE. IT'S LIKE DRIVING A MANUAL TRANSMISSION. IF YOU ARE SITTING AT A TRAFFIC LIGHT, FOOT ON THE BRAKE, AS SOON AS YOU REMOVE YOUR FOOT FROM THE BRAKE, THE VAN DRIFTS BACKWARDS. IF A CAR HAPPENS TO BE BEHIND YOU, OR EVEN WORST IF SOMEONE IS WALKING BEHIND YOU, THEY COULD BE POTENTIALLY HIT OR RUN OVER. DEALERS RECOMMENDATION OF USING ONE FOOT ON THE BRAKE AND THE OTHER ON THE GAS IS UNACCEPTABLE. THEY SAY THAT THIS VAN DOES NOT HAVE A HILL HOLDING FEATURE IN THE TRANSMISSION, AND IT IS SOMETHING THAT WE ARE GOING TO HAVE TO LIVE WITH. *AK
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
2002 Oldsmobile Silhouette Problems, Complaints & Recalls | Skip That Year