2004 Oldsmobile Alero

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY SON WAS DRIVING DOWN A ROAD WHEN THE ENGINE STOPPED RUNNING. HE HAD NO BRAKES OR POWER STEERING CAUSING HIM TO LEAVE THE ROADWAY AND CRASH INTO A FENCE. THE CRASH DIDN'T DEPLOY THE AIRBAG, BUT CAUSED SEVER DAMAGE TO THE CAR, RESULTING IN IT BEING TOTALED. IT WAS TOWED TO A JUNK YARD WHERE IT WAS SOLD AS SCRAP. FORTUNATELY MY SON WAS ONLY SLIGHTLY INJURED, AND DID NOT REQUIRE MEDICAL ATTENTION. I CONTACTED GM AFTER RECEIVING THEIR RECALL NOTICE IN SEPTEMBER, 2014. I SPOKE WITH A REPRESENTATIVE THERE ASKING JUST FOR THE REPLACEMENT COST OF THE CAR SINCE THE RECALL NOTICE DESCRIBED EXACTLY WHAT HAPPENED WHEN THE CAR CRASHED. THE REPRESENTATIVE DECLINED THE CLAIM STATING THEY COULD NOT INSPECT THE CAR. THE CLAIM # IS [XXX]. I FEEL THIS IS UNFAIR AS AT THE TIME OF THE CRASH WE WERE NOT AWARE OF THIS RECALL NOTICE AND FELT NO OBLIGATION AT THE TIME TO REPORT IT TO GM. I ALSO HAVE A COPY OF THE POLICE REPORT, AND CAN FORWARD THAT TO YOU IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HAD TO WIGGLE THE KEY, WHICH CAUSED THE SECURITY CHIME TO ACTIVATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

I RECEIVED THE NOTIFICATION ABOUT THE SAFETY RECALL ON 2004 OLDSMOBILE ALEROS, AND THE DEALER, AFTER I HAD SCHEDULED AN APPOINTMENT, TOLD ME THEY DIDN'T HAVE TO DO THE RECALL, BUT I JUST HAD TO BUY ANOTHER KEY. THAT'S NOT THE WAY I UNDERSTAND RECALLS. I DON'T BUY SOMETHING, BUT IT SHOULD BE THEY FIX SOMETHING. I'VE NEVER HEARD OF A DEALER ARGUING WITH THE CUSTOMER ABOUT SOMETHING LIKE THIS EITHER, BUT I'M GOING TO SEEK LEGAL ADVICE. HOWEVER, I FELT IT WAS NECESSARY TO CONTACT YOU FIRST, BASED ON THE LANGUAGE OF THE RECALL NOTICE. *TR

THE TURN SIGNALS ON MY 2004 ALERO GOES IN AND OUT ALL OF THE TIME. THE HAZARDS WILL WORK BUT NO TURN SIGNALS. IT IS VERY HAZARDOUS BECAUSE PEOPLE CAN'T SEE THAT I'M TURNING OR CHANGING LANES. I ALSO GOT PULLED OVER FOR NOT USING MY BLINKER BECAUSE IT WOULDN'T WORK. ALSO MY HORN HASN'T WORKED FOR A LONG TIME. THAT IS ALSO A SAFETY HAZARD. *TR

JUNE 2010(IRVING, TX) - THE GEAR SHAFT BUTTON POPPED OUT WHICH MADE SHIFTING FROM PARK TO REVERSE OR DRIVE ALMOST IMPOSSIBLE WITHOUT STICKING SOMETHING HARD INSIDE, LIKE A PEN . VEHICLE WOULD BECOME DIFFICULT TO START, TYPICALLY AFTER THIRD TRY IT WOULD START. . THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRED AS I COULD NOT AFFORD IT AT THE TIME, . I WAS INVOLVED IN AN ACCIDENT, IN WHICH MY ALERO WAS TOTALED AFTER FAILING TO STOP BECAUSE POWER STEERING AND BRAKES LOCKED, THE AIRBAGS NEVER DEPLOYED. THE APPROXIMATE MILEAGE WAS 165,340 AT THE TIME OF FAILURE *TR

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE DEALER REPLACED THE IGNITION SWITCH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V40000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 10/24/2014*LJ UPDATED 4/21/2015 *JS

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE POWER STEERING AND BRAKES FAILED. THE VEHICLE RESTARTED AFTER MULTIPLE ATTEMPTS, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE FAILURE COULD BE DUE TO A FAULTY IGNITION SWITCH AND/OR VARIOUS ENGINE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V40000 (ELECTRICAL SYSTEM) AND PERFORMED THE RECOMMENDATIONS FROM THE NOTIFICATION, INCLUDING DRIVING WITH A SINGLE KEY. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,570.