2004 Oldsmobile Alero

I WAS DRIVING ON THE FREEWAY AND MY CAR TURNED OFF WITHOUT WARNING. MY CAR TURNED OFF (POWER SHEERING LOCKED UP) I MADE IT TO THE SIDE OF THE ROAD BUT NOT BEFORE ALMOST GETTING HIT BY A 2 DIFFERENT SEMI-TRUCKS. I WAS STRANDED ON THE FREEWAY FOR 4 HOURS WITH A NEW BORN BABY. I HAVE YET TO BE ABLE TO FIX MY CAR DUE TO THIS ISSUE. I HAVE BEEN LOOKING FOR INFORMATION ON WHAT HAPPENED TO MY CAR WHEN I FOUND THE RECALL. *TR

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

MY SON WAS DRIVING DOWN A ROAD WHEN THE ENGINE STOPPED RUNNING. HE HAD NO BRAKES OR POWER STEERING CAUSING HIM TO LEAVE THE ROADWAY AND CRASH INTO A FENCE. THE CRASH DIDN'T DEPLOY THE AIRBAG, BUT CAUSED SEVER DAMAGE TO THE CAR, RESULTING IN IT BEING TOTALED. IT WAS TOWED TO A JUNK YARD WHERE IT WAS SOLD AS SCRAP. FORTUNATELY MY SON WAS ONLY SLIGHTLY INJURED, AND DID NOT REQUIRE MEDICAL ATTENTION. I CONTACTED GM AFTER RECEIVING THEIR RECALL NOTICE IN SEPTEMBER, 2014. I SPOKE WITH A REPRESENTATIVE THERE ASKING JUST FOR THE REPLACEMENT COST OF THE CAR SINCE THE RECALL NOTICE DESCRIBED EXACTLY WHAT HAPPENED WHEN THE CAR CRASHED. THE REPRESENTATIVE DECLINED THE CLAIM STATING THEY COULD NOT INSPECT THE CAR. THE CLAIM # IS [XXX]. I FEEL THIS IS UNFAIR AS AT THE TIME OF THE CRASH WE WERE NOT AWARE OF THIS RECALL NOTICE AND FELT NO OBLIGATION AT THE TIME TO REPORT IT TO GM. I ALSO HAVE A COPY OF THE POLICE REPORT, AND CAN FORWARD THAT TO YOU IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE POWER STEERING AND BRAKES FAILED. THE VEHICLE RESTARTED AFTER MULTIPLE ATTEMPTS, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE FAILURE COULD BE DUE TO A FAULTY IGNITION SWITCH AND/OR VARIOUS ENGINE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V40000 (ELECTRICAL SYSTEM) AND PERFORMED THE RECOMMENDATIONS FROM THE NOTIFICATION, INCLUDING DRIVING WITH A SINGLE KEY. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,570.

FAILURE HAPPEN AGAIN. THE VEHICLE AS TAKEN TO THE DEALER. THE DEALER REPLACE. THE CAM SENSOR AND CRANK SENSOR MODULATOR. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE HAPPEN AGAIN. THE DEALER THEN STATED THAT COULD NOT DUPLICATE THE FAILURE AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE FAILURE WAS TAKEN TO THE DEALER. THE DEALER STATED THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCURED SHORTLY AFTER. THE DEALER FUEL PUMP WOULD NEED TO BE REPAIRED AGAIN. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE DEALER THEN STATED THE FAILURE WAS CAUSED BECAUSE OF A DEFECTIVE IGNITION SWITCH. THE VEHICLE WAS REPAIRED. THE FAILURE DID NOT REOCURED . THE FAILURE MILEAGE WAS 107,650. AZ