NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
204 reports1,275 miles · Feb 14, 2021
Exterior Lighting
AFTER PURCHASING THE 2020 NISSAN SENTRA. I NOTICED THE LED HEADLIGHTS WERE NOT BRIGHT AT PROJECTING ON THE ROAD CORRECTLY. COMPARED TO TRADITIONAL BULBS AND OTHER SEDANS OF YEAR 2020 MODELS. I COMPLAINED TO NISSAN WAS TOLD THAT IT WAS A RECALL FOR THE LEFT HEADLIGHT DUE TO MISALIGNMENT. AFTER THEY REPLACED IT, THEY BOTH WERE NOT…
Read full complaint
AFTER PURCHASING THE 2020 NISSAN SENTRA. I NOTICED THE LED HEADLIGHTS WERE NOT BRIGHT AT PROJECTING ON THE ROAD CORRECTLY. COMPARED TO TRADITIONAL BULBS AND OTHER SEDANS OF YEAR 2020 MODELS. I COMPLAINED TO NISSAN WAS TOLD THAT IT WAS A RECALL FOR THE LEFT HEADLIGHT DUE TO MISALIGNMENT. AFTER THEY REPLACED IT, THEY BOTH WERE NOT ALIGNED. TOOK IT BACK TO THE DEALERSHIP TO MENTION IT. THEY COULD NOT PERFORM ANY TESTS BECAUSE IT DAYLIGHT AND TOLD ME THAT THERE IS NO WAY SINCE THE DEALER HOURS ARE IN DAYLIGHT HOURS AND TO SELF DIAGNOSE AND CORRECT IT MYSELF SHOWING MY HOW TO ALIGN IT. I TRIED TO ALIGHT WHICH WORKED. BUT THE BRIGHTNESS OF LED OF FAR LESS THAN OTHER CARS. WHICH IS SAFETY ISSUE BECAUSE YOU CAN ONLY SEE THE ROAD AND ANY OBJECTS APPROXIMATELY 20 FEET AHEAD. THE LIGHT IS FOCUSED ALL THE CENTER OF THE VEHICLE AHEAD AND LEAVES THE SIDE AND MAIN AREAS DARK. I WOULD HAVE TO MANUALLY USE MY HIGH BEAMS TO NAVIGATE ON STREETS.
NHTSA ODI #11396140
35,000 miles · Feb 6, 2021
Forward Collision AvoidanceService Brakes
WHEN DRIVING IN BRIGHT SUNLIGHT AUTOMATIC BRAKING SYSTEM KICKS IN RANDOMLY. HAS HAPPENED OVER 10 TIMES NOW SINCE I BOUGHT THE CAR A FEW MONTHS AGO EACH TIME ON A CITY STREET. YESTERDAY WHILE DRIVING 45 IN HEAVY TRAFFIC ON A CITY STREET (HEADING SOUTHBOUND ON EL CAMINO AVE AT SAN BRUNO AVE IN SAN BRUNO CA) THE EMERGENCY FRONT BRA…
Read full complaint
WHEN DRIVING IN BRIGHT SUNLIGHT AUTOMATIC BRAKING SYSTEM KICKS IN RANDOMLY. HAS HAPPENED OVER 10 TIMES NOW SINCE I BOUGHT THE CAR A FEW MONTHS AGO EACH TIME ON A CITY STREET. YESTERDAY WHILE DRIVING 45 IN HEAVY TRAFFIC ON A CITY STREET (HEADING SOUTHBOUND ON EL CAMINO AVE AT SAN BRUNO AVE IN SAN BRUNO CA) THE EMERGENCY FRONT BRAKING SYSTEM TURNED ON RANDOMLY, CAUSING MY CAR TO SUDDENLY BRAKE AND ALMOST CAUSING A TRAFFIC COLLISION.
NHTSA ODI #11394926
1,500 miles · Jan 21, 2021
Forward Collision AvoidanceUnknown Or Other
PURCHASED CAR IN OCTOBER 2020. CAR STARTED BRAKING INVOLUNTARY WHILE DRIVING 10-25 MPH. NO OBJECTS WERE IN FRONT OF THE CAR. THIS HAS HAPPENED 4 TIMES. THIS HAPPENED ON MY LAST VEHICLE AND NISSAN HAD A MAJOR RECALL TO CHANGE THE SENSORS/CAMERA. AT THIS TIME THERE IS NO FIX. I HAVE TAKEN MY CAR IN 5 TIMES REGARDING THE 4 TI…
Read full complaint
PURCHASED CAR IN OCTOBER 2020. CAR STARTED BRAKING INVOLUNTARY WHILE DRIVING 10-25 MPH. NO OBJECTS WERE IN FRONT OF THE CAR. THIS HAS HAPPENED 4 TIMES. THIS HAPPENED ON MY LAST VEHICLE AND NISSAN HAD A MAJOR RECALL TO CHANGE THE SENSORS/CAMERA. AT THIS TIME THERE IS NO FIX. I HAVE TAKEN MY CAR IN 5 TIMES REGARDING THE 4 TIMES IT HAS BRAKED INVOLUNTARILY. I AM OVER IT. THE A/C ALSO BLEW HOT AIR DUE TO TOO MUCH FREON. MY BATTERY DIED LESS THAN 90 DAYS FROM PURCHASE. THIS CAR HAS BEEN A NIGHTMARE!! I LIVE IN MIAMI AND TRAFFIC IS BAD. I AM WORRIED THAT AN SUV WILL SLAM INTO THE BACK OF ME WHEN THERE IS TRAFFIC AND RAIN. (RAINS MOST OF THE YEAR). I HAVE A 7 YEAT OLD.AND FRAR WE WILL GET REAR ENDED.
NHTSA ODI #11389289
15,000 miles · Jan 6, 2021
SuspensionUnknown Or Other
ON THE MORNING OF DECEMBER 6, 2020. I LEFT MY PARKING LOT AND PROCEEDED UP WARWICK AVE, TOWARDS FRANKLIN ST AND I SLOWED TO GO OVER A BUMP , WHEN I WENT OVER THE BUMP AS I HAVE MANY TIMES , MY STEERING WHEEL SHIFTED TO THE RIGHT , SENDING ME INTO A PARKED CAR AND EVEN THOUGH I TRIED TO TURN MY WHEEL MY CAR WOULDN'T GO LEFT. WHEN…
Read full complaint
ON THE MORNING OF DECEMBER 6, 2020. I LEFT MY PARKING LOT AND PROCEEDED UP WARWICK AVE, TOWARDS FRANKLIN ST AND I SLOWED TO GO OVER A BUMP , WHEN I WENT OVER THE BUMP AS I HAVE MANY TIMES , MY STEERING WHEEL SHIFTED TO THE RIGHT , SENDING ME INTO A PARKED CAR AND EVEN THOUGH I TRIED TO TURN MY WHEEL MY CAR WOULDN'T GO LEFT. WHEN I GOT OUT OF MY CAR TO LOOK I NOTICED A CLEAN BREAK ON MY INNER OUTER TIE RODS WHICH IS WEIRD BECAUSE THIS IS A 2020 CAR AND I JUST GOT IT IN MARCH 2020. I NEED HELP BECAUSE I CANNOT AFFORD TO GET THIS FIXED.
NHTSA ODI #11386761
150 miles · Dec 13, 2020
Forward Collision Avoidance
AFTER RETURNING ON 12/12/20 A SENTRA PURCHASED ON 12/8/20 - I SWAPPED OUT WITH ANOTHER SENTRA. REASON FOR RETURN - AEB PEDESTRIAN LIGHT KEPT GOING ON EVERY MORNING DESPITE VARYING WEATHER CONDITIONS (WARM VS. COLD). RECEIVED THIS CAR (GUN METALLIC COLOR) AND ON 12/13/20 - SAME THING HAPPENED! WILL BE CONTACTING THE SERVICE DEPAR…
Read full complaint
AFTER RETURNING ON 12/12/20 A SENTRA PURCHASED ON 12/8/20 - I SWAPPED OUT WITH ANOTHER SENTRA. REASON FOR RETURN - AEB PEDESTRIAN LIGHT KEPT GOING ON EVERY MORNING DESPITE VARYING WEATHER CONDITIONS (WARM VS. COLD). RECEIVED THIS CAR (GUN METALLIC COLOR) AND ON 12/13/20 - SAME THING HAPPENED! WILL BE CONTACTING THE SERVICE DEPARTMENT TOMORROW TO REQUEST A REPLACEMENT SENSOR. COULD IT BE A FAULTY BATCH OF CARS AT THIS DEALERSHIP?
NHTSA ODI #11383213
Mileage unknown · Dec 13, 2020
Forward Collision Avoidance
BOUGHT THIS VEHICLE ON 12/8/20; THE NEXT DAY, THE AEB LIGHT FOR PEDESTRIAN KEPT FLASHING IN THE MORNING. EVENTUALLY WENT OFF. HAPPENED EVERY DAY THEREAFTER - DESPITE VARYING WEATHER CONDITIONS; BROUGHT BACK TO DEALER ON 12/12 TO SERVICE DEPARTMENT AND WAS TOLD IT WAS A FAULTY SENSOR, THAT IT DID NOT RECOGNIZE MY VEHICLE WAS NO L…
Read full complaint
BOUGHT THIS VEHICLE ON 12/8/20; THE NEXT DAY, THE AEB LIGHT FOR PEDESTRIAN KEPT FLASHING IN THE MORNING. EVENTUALLY WENT OFF. HAPPENED EVERY DAY THEREAFTER - DESPITE VARYING WEATHER CONDITIONS; BROUGHT BACK TO DEALER ON 12/12 TO SERVICE DEPARTMENT AND WAS TOLD IT WAS A FAULTY SENSOR, THAT IT DID NOT RECOGNIZE MY VEHICLE WAS NO LONGER IN PARK. REQUESTED TO SWAP WITH NEW VEHICLE - WHICH I DID. SAME THING HAPPENED ON NEW ONE!!!
NHTSA ODI #11383212
3,600 miles · Oct 25, 2020
Unknown Or Other
THE BACK UP CAMERA FAILS TO DISPLAY. THE CAMERA GOES OUT FOR DAYS AT A TIME. WHEN IT COMES BACK ON IT WORKS FOR A WHILE THEN FAILS AGAIN
NHTSA ODI #11366284
4,000 miles · Oct 20, 2020
Unknown Or Other
BACK CAMERA AND FRONT ONE DOES NOT WORK, IN AUGUST WHEN THE WEATHER WENT TO 122 DEGREES CAMARA WENT BLUE, THE I WENT TOOK IT ON THE SECOND WEE OF 10/16/2020. TORRE NISSAN KEPT THE CAR FOR 5 DAYS AND THEN GAVE IT BACK TO ME SAYING THE ENGEENIERS HAVE FOUND NO SOLUTION FOR THE CAR PART. THE BACK CAMERA SOMETIMES WORKS BUT SOMETIME…
Read full complaint
BACK CAMERA AND FRONT ONE DOES NOT WORK, IN AUGUST WHEN THE WEATHER WENT TO 122 DEGREES CAMARA WENT BLUE, THE I WENT TOOK IT ON THE SECOND WEE OF 10/16/2020. TORRE NISSAN KEPT THE CAR FOR 5 DAYS AND THEN GAVE IT BACK TO ME SAYING THE ENGEENIERS HAVE FOUND NO SOLUTION FOR THE CAR PART. THE BACK CAMERA SOMETIMES WORKS BUT SOMETIMES IT DOES NOT. BUT I CAN NOT SEE THE FRONT OF THE BACK CARS. I CAN CRASH AGAINST THEM.
NHTSA ODI #11365390
450 miles · Oct 20, 2020
Service Brakes
WE HAVE OWNED THE CAR FOR ABOUT 7 WEEKS, ON TWO SEPARATE OCCASIONS THE AUTOMATIC FRONT COLLISION BRAKING SYSTEM HAS ACTIVATED ALTHOUGH THERE WERE NO OBSTACLES IN THE ROADWAY AT THE TIME. ON BOTH OCCASIONS I WAS TRAVELLING AT LESS THAN 25 MPH GOING UP HILL.
NHTSA ODI #11365387
5,010 miles · Sep 28, 2020
Electrical SystemService Brakes
SYSTEM MALFUNCTION DETECTION ACTIVATED WHILE DRIVING. ICON ADVISING AEB BRAKE FAILURE DETECTED LIGHT ENGAGED AND STAYS ON.
NHTSA ODI #11361437
Official recalls
4Sep 8, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.
Aug 15, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Consequence & remedy
Consequence: A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.
Remedy: Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V-461. Vehicles previously repaired under 21V-461 will need to have the new remedy completed.
Apr 13, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: An improperly aimed headlight may reduce the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will replace the right-hand headlight, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R20B4.
Jun 17, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Consequence & remedy
Consequence: A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗