2020 Nissan Sentra

[XXX] 06/29 637 1). A feature of the Auto Intelligent Headlight feature is not working on 2020 Sentras, all trims. During the daytime (rain or snow) when the windshield wipers are turned on and swish back and forth 4 times, it’s supposed to automatically turn on headlights (which also turns on tail lights so you’re not rear ended). 2). Additionally, when the headlights are in “Headlight” mode (not automatic mode), the owners manual states when the engine is turned off and the door is opened you will get both an alarm chime and a visual warning on the drivers display that lights are on and to turn them off. Just like any normal car going back for 20 years. Well it doesn’t work in 2020 Sentra. Only way I can get feature to chime or show the display warning is to toggle the headlight control switch to “Parking Lights” and back to “Headlights”!. Of course, if I can remember to do that I could remember to turn off the headlights! Auto Intelligent Headlights is explained on the Nissan website, and the 2020 Sentra Brochure States it as a standard feature on all trims. I also have a personal letter from Nissan stating 2020 Sentras have all of this feature. [XXX] Intelligent Auto Headlights | Innovation | Nissan’s Intelligent Auto Headlights: Nissan’s various technologies, including electrification, autonomous drive, connected car & service, mobility service, and energy management, are introduced. [XXX] [XXX] It doesn’t work. I contacted Nissan Consumer Affairs, after 2 months and being handed off to 2 customer service reps they finally sent a Corp DTS Rep to look at car. After 4 hrs examining it, he contacted the internal only “Nissan Tech Talk”, only for Nissan mechanics and you must have a dealer code to access, not for the public. Turns out, they knew that due to a new wiring system in the 2020 Sentra’s those features and a fog light auto feature don’t work! Apparently it’s a defect, I was never notified they INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car was on. The original, rear camera display screen, was fully functional when the vehicle was put in reverse previously. The rear camera was always functional/ this is the first time I’ve seen this occur. The car was put in reverse but this time the rear camera screen was completely blue. I put the car in park, waited a few seconds, and then put it back in reverse; only to have the same result. I came out of the car, opened the trunk, and closed the trunk. When I went back into the car, the rear camera was showing on the screen. I made a video as well.

DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.