2020 Nissan Sentra

I got this vehicle pre owned by Carvana. My rear and head lights flicker off and on with any one touching them. My power inside the car like for the radio, heating and cooling will stop working for a few days and randomly come on when it wants. Then local Nissan broke my plastic undercarriage during my recall they didn’t complete and now it’s dragging across the ground.

On a few occasions, while driving, the forward collision warning came on causing the car to automatically brake when there were no cars in front of or around the car. Brought the car to dealer and was quoted $2057.50. After that, all 4 automatic door locks stopped working. Brought car to dealer again and was quoted $1375.00 to replace the door actuators for a grand total of $3658.78. Nissan consumer affairs was called and they said they would only cover 50% of the repairs. These items are huge safety issues and Nissan should cover the entire bill.

I am writing to bring to your attention a critical issue regarding the recent malfunction of the actuator system in my 2020 Nissan Sentra. As a concerned consumer, I am compelled to report the circumstances that have led to significant safety concerns and financial burden. The details of this case are as follows: Vehicle Information: 2020 Nissan Sentra with approximately 43,000 miles. Initial Observation: It was discovered post-warranty that the car's locking mechanism was not functioning correctly. While I had assumed that the vehicle was locking upon using the key fob, it was only recently brought to my attention that this was not the case. Diagnostic Evaluation: Upon consulting a Nissan dealership, it was determined that the Actuator of the driver's door was defective and required immediate replacement. I consented to the suggested repair, which incurred an unexpected cost of $750. Unforeseen Complications: Following the initial repair, I was informed that the remaining actuators would also require replacement, posing an exorbitant additional financial burden. This development led to a grave concern as the sudden failure of all four actuators within a short span indicates a potential systemic issue rather than an isolated incident. Communication with Nissan: A formal request was made to Nissan for a thorough review of my case, under the reference number #49629281. However, despite the seriousness of the matter, I have yet to receive any substantial response or acknowledgement from Nissan, even after a waiting period of nearly two months. Considering the potential safety hazards and the unjustifiable financial strain imposed on me as a consumer, it is imperative that this matter is investigated further. The concurrent failure of all four actuators in a relatively new vehicle strongly suggests the possibility of an underlying electrical fault or a systemic defect in the manufacturing process.

The door locks simultaneously stopped working on the vehicle at the same time. The key fob chimes and the lights flash on the car but nothing happens with the door locks. The fuses all check out and you hear a sound when pushing the lock and unlock button but nothing happens. Faulty actuators seem to be a recurring problem with Nissan that I am hearing from other Sentra owners. This definitely presents a safety hazard because I have to manually lock all doors when I get out of the car. Also, in the event of an emergency I can not enter the car unless I undo the key fob and use the key to unlock it manually. I would hate for something to happen to me or my family while waiting to get in the car with how high crime has gotten with car thefts, car vandalism, and carjackings. Something needs to be done to remedy this problem for all Nissan owners to ensure our safety.

MY PUSH BUTTON START IS MALFUNCTIONING. WHEN I PUSH THE BUTTON, WHILE MY FOOT IS ON THE BRAKE, ALL THE DASH LIGHTS COME ON BUT CAR DOESN'T START. I HAVE TO PUSH THE START BUTTON AGAIN TO GET THE CAR TO START. A COUPLE OF TIMES LAST WEEK THE CAR TURNED OVER ONCE BUT DIDN'T START. SOMETIMES THE CAR STARTS RIGHT UP THE FIRST TIME I PUSH THE START BUTTON, BUT MOST OF THE TIME I HAVE TO PUSH IT TWICE. BASICALLY, IT IS AN INTERMITTENT PROBLEM. I HAVE RESEARCHED THIS PROBLEM ONLINE AND IT APPEARS TO BE A COMMON PROBLEM. IT SEEMS TO ME THAT THERE SHOULD BE SOME TYPE OF RECALL. THIS PROBLEM BEGAN SHORTLY AFTER I PURCHASED MY CAR IN MARCH OR APRIL.

On May 23, 2023, I have parked to pick up a grocery order. I did not shut the engine off. Once the order was loaded, I put my car in reverse. The car started to back up, and then completely shut off. An error message related to the key fob came on. I was able to successfully start the car again. I currently have the car at Hyman Brothers Nissan. Their diagnostics indicate a failure, however, they are unable to determine the source of the failure at this time. My main concern is having this happen again while driving with my 2 year old in his car seat. I previously reported an issue with my back up camera going blue. They have also received a code for that, but again, are unable to determine the source. The dealership's number is 804-378-0266, and Jimi is the service advisor. Since the vehicle is in their possession, I do not have documentation at this time. The contact stated that the only advice given to her by the dealership was to drive the vehicle more but she has concerns about that.