2019 Nissan Sentra

Odometer Fraud. The contact was attempting to purchase a 2019 Nissan Sentra. The contact stated that the vehicle was advertised for sale by a local dealer on Facebook Marketplace with a photo of the odometer reading of 72,000 miles. After obtaining a Carfax report for the vehicle, the contact discovered that the mileage was 196,000.

To Whom It May Concern, I am writing to formally report an ongoing and serious issue regarding the transmission in my Nissan vehicle and to request assistance from Nissan North America. This is my third Nissan Sentra Sport, and unfortunately, I have experienced the same transmission failure in all three vehicles, each occurring before the vehicle reached 100,000 miles. In the two previous vehicles, I replaced the transmission, only to have the same problem occur again. At this time, I am having the same transmission issue with my current vehicle, which I purchased in 2022. I recently took the car to an authorized Nissan dealer for routine maintenance. However, the mechanic informed me that they were unable to flush the transmission and advised against it, stating that they could not guarantee the transmission would continue to function afterward. The vehicle currently has approximately 88,000 miles, and the transmission is already failing. This is extremely concerning, especially because: The car is still under 100,000 miles, I have maintained the vehicle properly, I have not yet finished paying off the loan, and This has happened repeatedly with the same Nissan model. Below are the details of my current vehicle: Model: Nissan Sentra Sport Year Purchased: 2022 Mileage: Approximately 88,000 miles VIN: [XXX] As a loyal Nissan customer, I am requesting that Nissan Manufacturing provide explanation, resolution, and assistance regarding this repeated defect. I believe this represents a manufacturing issue rather than normal wear and tear. I respectfully ask Nissan to review my case and advise on next steps. I am requesting one or more of the following: A full inspection and diagnosis at Nissan’s expense, A transmission repair or replacement, Financial assistance or reimbursement, Or a goodwill settlement or alternative resolution. Please contact me as soon as possible so this issue can be resolved before the vehicle becomes completely inoperable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

The driver side door lock is malfunctioning. Not unlocking or locking consistently from either the keyfob (Changed battery) or when in car. It is a safety issue that I can not lock doors with door lock when in car. Initially driver door effected and now both driver and passenger doors are effected. I am having difficult time getting it fixed. The mechanic is having difficulty fixing the safety problem. He believes its a nissan defect

My car just started to have transmission problems. It started to forced especially on hills and the transmission started to force itself and the at 115000 miles the transmission stopped working since it gave us the P 2767. It is just absolutely ridiculous that a new car would not last more than 4 to 5 years without having to replace a vital part of the vehicle. It’s just a shame to find out that issues like this happen to a lot of people with the same type of car as mine and that this issue the manufacturers can’t take responsibility and do the right thing and address this issue . We made an effort to get a new car thinking that it would give us a pease of mind for at least 10 years since it was not a pocket change price tag. We believed it was an investment or reassurance of not having issues since it was a brand new car.

I am writing to formally report a safety-related defect in my 2019 Nissan Sentra and to request reimbursement for repair costs associated with this issue. My vehicle experienced a failure of the brake light switch, which prevented the car from starting and disabled the brake lights—posing a serious safety hazard. Although I have been informed that my vehicle is not currently included in Recall Campaign PM971, the symptoms and defective part match the recall description precisely. I have verified my VIN through the NHTSA recall lookup tool, and I am concerned that the recall scope may be too narrow, excluding vehicles that are clearly affected. This defect required immediate repair to restore basic vehicle functionality and ensure safety. I have attached documentation of the repair, including the invoice and diagnostic notes, for your review. I respectfully request the following: Reimbursement for the cost of the brake light switch repair. A formal review of my vehicle’s eligibility for Recall PM971. Consideration for expanding the recall to include additional affected vehicles, including mine. I am submitting this complaint in the interest of safety and fairness—not only for myself but for other Nissan owners who may be facing the same issue without recourse. I trust that Nissan will take this matter seriously and respond with the integrity and customer care that your brand represents. Thank you for your attention to this matter. I look forward to your response.

The contact owns a 2019 Nissan Sentra. The contact stated while attempting to start the vehicle, the Push-to-Start feature failed to function as intended. The contact stated that when the brake pedal was depressed, the brake lights failed to activate as designed. The vehicle was towed to the dealer, where it was diagnosed with a failed stop-light switch. The contact was informed that the stoplight switch needed to be replaced. The vehicle was not repaired. The contact stated that in October 2023, the vehicle was repaired under NHTSA Campaign Number: 21V135000 (Exterior Lighting); however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 94,000.

I purchased a 2019 Nissan Sentra SR (VIN: [XXX] ) as a certified pre-owned vehicle from Star Nissan in Bayside, NY on [XXX]. Since the day of purchase, I have experienced repeated failures when trying to start the vehicle using the push-button ignition. Specifically, when pressing the brake pedal to start the car, nothing happens — the brake does not register, and the engine will not start. This issue directly matches the symptoms outlined in NHTSA Recall 21V135 (Nissan Campaign PM971), which addresses a known brake lamp switch defect in 2016–2019 Nissan Sentra models. I was not the original owner and was never notified of this recall. The selling dealership, who had custody of the car when the recall was issued, did not confirm or perform the required repair before reselling the vehicle to me. Nissan Consumer Affairs now claims there are “no open recalls” on my VIN, but the part in question — the brake switch — has never been replaced, and my Nissan service history confirms that it was not repaired. Instead, unrelated components like the brake booster were replaced multiple times, which did not resolve the issue. This defect has created multiple unsafe situations where I was stranded with my child in unsafe areas due to the car failing to start. The car’s brake system is critical to safe operation and starting function, and failure of this component puts both myself and my child at risk. I believe the recall was never performed and was falsely marked as completed or was never properly associated with my VIN. I am requesting that NHTSA investigate why this VIN is not being flagged for an active recall, despite clear matching symptoms and lack of documented repair. I also request that Nissan be required to fulfill the safety repair free of charge under the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)